Pros: paycheck, pto, benefits packages
Cons: everything else ( hours, work environment, co-workers, overtime
Not professional I know, but neither is this place so...
Typical Day/ Week- Arrive log onto time tracking system, type all day long (you're a glorified data entry worker), talk to clients (who can't speak coherently in English or any other language), attempt to meet with your supervisor (who probably won't be in the office). Once or twice a week food will be thrown out to incentivize you not to fall into a comma and that the powers that be actually care about you (they don't). You will arrive at 9 am and leave at 7 or 8 pm, they say you get an hour for lunch, but not if you want to go home at a decent hour.
What I learned- What glitters is not gold or even pewter for that matter.
Management- Narcissistic, glib, greedy, shallow, pretentious, disingenuous, mediocre (at best), disorganized, deceitful, and unattractive ( yes, I went there).
Co-workers- not that bad, but also not that great. Everyone pretends to be friends and get along, but the only thing that binds them is a paycheck.
Hardest part of the job- the job ( filling out immigration forms) is not difficult, but the unrealistic expectations of customers and management make the job not worth the effort.
The most enjoyable part of the job- getting paid and leaving.
BTW-- I suspect we're in a sick building due to the damage from Sandy.
My recommendation is to seek employment elsewhere.