In House Sales Representative (cincinnati)
Frame USA - Cincinnati, OH

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At Frame USA, we are a small, energetic, growing company, We are currently accepting applications to add a skilled, flexible, hard worker to our team of In-House Sales Representatives. We are looking for individuals with a MINIMUM 3 years experience in either Customer Service Management or Sales (preferably in a Call Center based environment). This position will require exceptional communication and time management skills.

The essential responsibilities include; but not limited to:

  • Handle in-house existing customers to make sure we maximize results.
  • Key responsibility is reaching out to new prospects in the Retail Market for both Posterservice and Frame USA.
  • Meet and exceed monthly sales goals (sales goals fluctuate due to nature of business).
  • Produce a minimum of 10 presentations to outside companies each month.
  • Work to retain older customers that have stopped doing business with us.
  • Assist in answering incoming calls for Posterservice Inc. and Frame USA
  • Answer all phone calls in a professional, upbeat, energetic manner.
  • Assist with entering and checking orders if needed.
  • Participates in sales meetings, as scheduled.
  • Make "Most Wanted List" sales calls with other sales reps to try and recapture lost customers.
  • Increase our college back-to school program over the prior year.
  • Respond to customer service inquires from customers that come through via email.
  • Collaborate with appropriate warehouse staff (managers/supervisors) to assure customer orders are on track to be shipped as indicated on work order.
  • Send out catalogs as needed.
  • Adhere to all safety rules/regulations. Keep work area clean at all times.
  • Perform other duties as assigned, to include creating "Raving Fans".

Compensation: $30,000-$32,000/year + commission


Four year degree in Business, Communications, or similar field required. Must be proficient in using Microsoft applications and other methods/systems of data entry. Must possess excellent active listening, written, and verbal communication skills. Must have the ability to work in a fast paced-environment. Must have the ability to multi-task and work in a team environment. Exceptional time management skills, a must. Must be able to work overtime hours, as required