Dispatcher/Customer Service, Blacksburg, SC - September 19, 2013
Franchise Freight is a small trucking company looking to grow exponentially in the next few years. A typical work day consists of price haggling with hundreds of freight brokers for the opportunity to haul their goods and convincing a chorus of disgruntled drivers that they should take their given assignment and be happy. The management is constantly reinventing itself and driver retention is a joke. The hardest part of this job is managing to stay calm when everything is falling apart at the seams and convincing yourself that this happens in every trucking business. The most enjoyable part of this job is the excitement that surrounds this business and the relationships that I have forged with the other poor souls who dwell in this office.