Customer Service Representative (Current Employee) – Greenwood, IN – October 22, 2013
A typical day at work begins on the phone answering calls from our patients beinging at 8am. Most callers are easy balance and payments taken. Then of course we get the angry I do not understand or do not want to pay patients. This is where the training comes in to play. I love to explain the procedures and Medicare to the Geriatic patients. I even have calls transferd to me to explain the charges and why this was not paid or why we need to refile to the insurance. I love working with people who enjoy the job as much as I do. And with Mangers who understand that suggestions are just that idea's to be considered. Another way to do things that might work, coming form the people who deal with the everyday process. Open minds create wonderful processes.
Medical Assistant (Current Employee) – Indianapolis, IN – May 31, 2016
I have been here 5 years. In those five years my raises do not even equal $1.00. I work in a doctors office and my hours and erratic. I work 4 days a week and am constantly having to change my day off to satisfy everybody else. My manager is salary 80 hours a week and only works 3 days and leaves early one of those days. We have no one to go to for help. I call the regional manager and she never returns my calls. I left an ER job because I hated working nights to come here. But when you work anywhere from 9 - 12 hours a day and the pay is horrible I should have just stayed. If you don't have a family or any other commitments then I would recommend it.
Housekeeping (Former Employee) – Michigan City, IN – May 12, 2016
I would love to work at saint Anthony as a team. To better myself and to care for others I am a person person I love to talk to others I'm very helpful to others and further my career I know I have to learn more but are willing to learn
Medical Assistant (Current Employee) – Munster – May 6, 2016
Not sure why this fast growing company invests in multi million dollar developments, but places annual evaluation pay increases on hold for current and hard working employees. Besides, the most out of a pay raise you can get is $0.30 YEARLY! PTO is a joke! Forget about advancing, because when a more than qualified candidate applies from within, they will change requirements and job title to ensure that you dont qualify for the position.
Overworked. Underpaid. Managers claim they have your back. Not worth the stress.
Medical Assistant (Former Employee) – Munster, IN – May 3, 2016
This was the dream job for me! I loved working at this place. There was an abundance of appreciation showed from the Pharmacy reps, company, and the doctors. I would have love to continued working there.
Administrative Assistant (Current Employee) – Crown Point, IN – April 24, 2016
most upper management will turn a blind eye to problem staff, including their own peers. New blood is needed to breathe new life into this organization. Franciscan Alliance has the potential for greatness if they were ran like a "for profit" company and performed a little "house cleaning". Most staff work well together to accomplish expected goals. Have seen team members pull together for the care of critically ill patients and perform life saving interventions quickly as well as smoothly. The staff that care for the patients are the heart and soul of the organization as well as those staff members that support the care givers.
strict environment but yet calm and fun place to work
Collection Agent CSI (Former Employee) – Oakbrook Terrace, IL – April 14, 2016
a typical work there would consist of sitting in your work cube and making outbound calls and taking inbound calls to collect money from patients for doctor bills or billing the insurance. the hardest part of the day was to get the patients to pay the bill off in full. the most enjoyable part about the job was setting goals for your self daily for payments and trying to reach them to receive the monthly bonus
CT Technologist (Current Employee) – Indianapolis, IN – April 5, 2016
Supervision terrible, too many chiefs, almost 30 supervisors in X Ray. Move on and don't bother with Franciscan. If you disagree with anything, you are not being true to the Mission. Not sure people even know what that means
Tech (Former Employee) – Munster, IN – March 1, 2016
Bullying, poor management, poor leadership from HR. A group can gang up on one person and its considered acceptable. This is not the place you will be accepted when you are new. Some of my worst days of my life took place there.
Indiana - Certified Nursing Assistant - CNA (Current Employee) – Dyer, IN – January 30, 2016
Poor communication, extremely unorganized. Usually come into work having to pick up previous shifts slack while also having to do my own shift duties. About 9/10 times nurses will not help you transfer heavy or restrain impulsive patients. VERY understaffed, usually always worked by myself on a floor involving a lot of physical labor.
RN (Former Employee) – Mooresville, IN – January 22, 2016
It is OK as long as you don't work in the Mooresville building. They are the meanest group of nurses I've ever met in my life. High turnover b/c they are so mean. lateral violence at it's finest right here folks.
Front Office Receptionist (Current Employee) – South Bend, IN – January 18, 2016
The Franciscan Alliance is a highly respected organization and it is easy to see why. The staff is riendly,welcoming and always eager to help. The staff is also professional and efficient. It has been a pleasure working here.
Unethical environment, unfriendly workplace, training unsatifactory
Business Systems Analyst (Former Employee) – Greenwood, IN – October 26, 2015
A typical day at work requires an employee to give up their home and social life. As one of three systems analyst for over 300 clients was incomprehensive including over 500 help desk calls and over six major projects for the company not including deadlines that were given the same day they're due. The training was insufficient for this massive type of hospital application used. No training was provided by management. The co-workers were sometimes helpful if they were not hoarding knowledge. The hardest part of this job began at the start of the day until the end of the day. Management required employees not to take breaks but rather to work through and through lunch if possible.
Management, work environment, training, knowledge hoarding
Insurance Verifier (Former Employee) – Schererville, IN – October 8, 2015
I really enjoyed the company because it was Christian based and morally the company did right by it's employees. I enjoyed the benefits package and the organizations community involvement as well. I enjoyed working for a company that promotes from within and allows one to move around to advance throughout the company. I had a good working relationship with my co-workers, learned a great deal about billing and customer service, and really enjoyed all aspects of the job.