Mortgage Retail Jr. Processor
Franklin American Mortgage Company 42 reviews - Portland, ME

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Founded in 1993, Franklin American Mortgage Company is a privately-held mortgage banking firm headquartered in Franklin, Tennessee. One of the nation’s largest and fastest growing Mortgage companies, we strive to find talented, service oriented professionals committed to excellence for our traditional, values based, organization. Current opportunities include:

Retail Jr Processor – Portland, Maine

Overview: The Retail Division of Franklin American Mortgage is looking for success driven, experienced candidates to fill a Jr. Processor position in their Portland, Maine retail office. The Jr. Processor is responsible for supporting Processors and ensuring the completeness of each loan submission. This individual, based on an internal checklist and job knowledge, will verify that the required loan documentation has been provided. This person’s ability to organize, identify and promptly notify the customer and Loan Officer of missing items in a professional manner is essential to the role.

Duties & Responsibilities include:

  • Support multiple Processors with daily workflow
  • Follow up on all appraisals, appraisal conditions and uploading of appraisals.
  • Respond to emails and phone calls from customers/Loan Officers in a timely manner.
  • Follow up on all written VOEs.
  • Review, check for accuracy and log in trailing documents for loan files.
  • Verify that information on documents match Point and DU is up to date.
  • Perform VVOE on all files prior to submission to Underwriting.
  • Order and obtain VA Certificate of Eligibility, VA Indebtedness when needed.
  • Update file status fields in Point throughout loan process.
  • Order any appraisal corrections needed.
  • Accumulate and organize incoming conditions for U/W review.
  • Resubmit file to Underwriting once all conditions received.
  • Monitor/manage closing dates to close files as quickly as possible.
  • Other duties s assigned by Management.

What we need from you:

  • Mortgage processing experience preferred, must have some Mortgage Banking experience.
  • Knowledge of mortgage documents
  • Excellent organizational skills
  • Working knowledge of FHA Connection /VA Portal/USDA GUS systems
  • Excellent data entry skills
  • Effective communication skills
  • Work effectively in a fast pace environment with low tolerance for error
  • Work effectively in a team environment

Why Franklin American for you?

  • Salary commensurate with experience
  • We offer comprehensive benefits including:
  • Medical
  • Dental
  • Vision
  • Prescription Plan
  • Disability Plans
  • Life Insurance
  • Supplemental Insurance
  • Employee Assistance Program
  • Bi-weekly pay
  • 401(k) with company match
  • Professional work environment and dress code
  • Excellent technology support
  • Solid company growth – opportunities for advancement

Additional Information:

  • Sorry – there is no relocation package available for this position
  • We do not accept unsolicited resumes from third party recruiters/agencies

Franklin American Mortgage is committed to providing consistent service and support, and is quickly becoming the preferred lender of choice for mortgage professionals throughout the industry. FAMC provides a host of diverse, flexible mortgage packages for customers with a variety of backgrounds and needs, and is committed to helping families and individuals achieve the dream of home ownership through its three divisions: retail, wholesale and correspondent.

For more information about the company and its services, please go to
Equal Opportunity Employer

About this company
42 reviews
Founded in 1994, Franklin American Mortgage Company (FAMC), a privately-held mortgage banking firm located in Franklin, Tennessee, is a...