Find companies:
Franklin American Mortgage Company
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
10 reviews

Franklin American Mortgage Company Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice work environment
Customer service representative (Former Employee), Nashville, TNApril 17, 2014
Pros: great learning experience
Cons: angry customers
A typical day at work would include helping customers understand why their mortgage had been sold to a larger institution.

I learned patience in this job as well. Most customers would be upset when I spoke with them. I had to make sure they understood their mortgage was still on good hands.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Underwriting Coordinator
Underwriting Coordinator (Former Employee), Middleton, MAMarch 3, 2014
Great way to gain exposure to the mortgage industry, and all of the compliance involved.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to learn
Systems Administrator (Current Employee), Franklin, TNFebruary 24, 2014
Franklin American Mortgage Company provides an excellent place to learn about emerging technologies in the industry. A typical day at work usually revolved around working to maintain and better the virtualized Linux environment. The management drives much of the forward momentum that keeps FAMC on the cutting edge of technology for the mortgage industry – more... from proprietary software to industry standards. The corporate culture at FAMC is one of personal responsibility and the IT Operations team reflects that core belief. With a strong sense of camaraderie and teamwork, my team and I handled major and minor outages as they occurred and worked to mitigate the effects of such outages. The hardest part of the job was staying ahead of the learning curve. With so many innovations being made, it could be overwhelming keeping up with all of the parts of a large, constantly evolving environment. The best parts of the job are the co-workers; the strong sense of team led to exceptional results for both personal achievements and for the business. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Company
Compliance Analyst III (Current Employee), Franklin, TNFebruary 13, 2014
FAMC is a family type atmosphere and they try to provide a good work/life balance. They also have great benefits.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Sr Underwriter
Underwriter (Former Employee), UnderwriterJanuary 23, 2014
Work with mortgage loan originators to provide sound loan decisions. Coached and advised originators and processors on guidelines.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company
POST CLOSING AUDITOR (Former Employee), irving, texasJanuary 10, 2014
Franklin was a great company to work for. Management was great as well.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and personable workplace.
Conventional Underwriting Specialist (Former Employee), Middleton, MAJanuary 7, 2014
Learned the mortgage underwriting process and field. Saw the effectiveness of good management. Great group of co-workers. Hardest part of the job is communicating effectively with outside entities. Most enjoyable part of the job is making the customer happy with a mortgage closure.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great learning opportunity
Government/ Conventional Underwriting Specialist (Current Employee), Las Colinas, TXSeptember 25, 2013
Government Insurer/ Post Close Audit: Perform stacking and detail post-closing preview of both underwriting and closing packages to determine if loans are eligible for endorsement. Accurately identify and record errors and omissions noted during review. Prepare package and mail FHA Case Binders for all audits. Follow up on closed package from Title – more... Company. Review credit and closed package and ship to investor or agency. Follow up and send trailing documents upon receipt.
Government/ Conventional Underwriting Specialist:
Responsible for the organization and accumulation of conditions for their respective underwriters. In addition must maintain direct lines of communication providing status on loans. Utilized skills from mortgage processing experience, professional customer service demeanor. Highly motivated personality and exceptional verbal and oral communication along with the ability to work under extremely strict deadlines. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Review of closed loans
Loss Mitigation Analyst (Former Employee), Franklin, TNSeptember 6, 2012
Reviewed loans that were having to be repurchased by FMAC from their lenders - making sure loans were properly underwritted and work with lender on resolution to buy back loan.