Fast paced environment, good place to work.
Pros: company vehicle, gas card, vehicle maintenance coverage.
Day starts with review of emails/communication, claim assignments review, make calls and set up inspections, open calendar enter daily activities, travel from one location to another, answer calls, questions from customers and coworkers, take photos and write estimates of all claim related vehicles, visit repair facilities, re-inspect vehicles for additional damages, negotiate/discuss damages, repairs, labor rates and date of completion, at times, need to refer claims for further investigation or information on facts of loss, extent of damages, etc.
Estimates get reviewed by a supervisor, if over certain amount, or more than one supplement is created, payment authorization and issuance of check, this is a daily routine.
Hardest part of job is negotiating repairs, the most enjoyable part is
processing a claim and having a customer tell you they are happy with the service received by you or being able to assist a customers having problems with their claim.