Cook (Former Employee) – Westlake Village, CA – November 9, 2016
Freddy's overall was not a bad place to work. Things were fast paced and intense and it taught me a lot. The people there were nice enough and it definitely was a good starting job for me. The only issues i had there were with my managers. They were never very understanding towards me, they did not pay me correctly an multiple occasions.
Customer Serivce Trainer (Former Employee) – Caldwell, ID – November 6, 2016
This store had a very nice environment. The employees were very welcoming and made it and easy transition. I enjoyed working in the upbeat environment and creating relationships with the other employees and managers.
Customer Service Rep (Former Employee) – Euless, TX – October 24, 2016
Dealing with the front end of the store, cleaned store and dishes, while also dealing with customer service and cash till logs with cashier duties. Management sucks but the supervisor has since left after I was already gone.
Working for Freddys started out to be a good place to work but things changed so quickly. They do not train you properly and then expect you to do the job correctly. It's a live circus in everyone of their restaurants here in NC. They talk a good game but that's all it really is to them. They are a franchise to Freddys so the company is HCI...
team member and quickly moved (Former Employee) – Norman, OK – October 4, 2016
Freddys was a great place to work. The people were nice and it was very team work oriented. Guest service was always priority which helped me understand why it is so important to make sure no matter what job or business you are in the customers experience there is what should matter the most.
The work is great. Overall it's an okay job but the management is not good.
Cashier/Customer Service (Current Employee) – Bakersfield, CA – September 27, 2016
I love my job and what I do. It's not hard or stressful. They work with my hours great because I go to college. Freddy's does have some bad sides to it thought. He has gone through 3 general managers in 2 years. We are really slow.
Front of the house worker (Former Employee) – McDonough, GA – September 27, 2016
Working at freddys was great the first few months, but as the managers became more and more comfortable with their roles they became more and more rude. Mangers would make secually suggestive comments about female employees to other male employees. It could just be the Freddys I worked at but working there has put a bad taste in my mouth for Freddys everywhere
Cashier/Stocker (Current Employee) – Colorado Springs, CO – September 24, 2016
Freddy's is not lenient, they are not kind, they are not fun. Now I know most jobs, especially fast-food and retail aren't generally fun, but this is definitely worse than one would think. Freddy's is terrible at communication, their training process sucks, and the management overall sucks and they're always quite rude or always gossiping about something. They cover quite a number of topics such as the stupidity of religion and politics, neither of which I think should even be discussed in a workplace. The "higher" employees are all mean and nobody looks like they're having fun.
You have to take written tests and pass all the training courses and if you don't you're fired. I hate my job and it adds way too much stress in my life.
I don't actually get 50% off my meal, they give me 25% usually and I only get that discount it I got a break from my shift, which I usually don't.
I absolutely love the atmosphere at Freddy's as well as the job at hand. I always felt like it was a simple job for a fair amount of money. However, what i do not like about this job is Management is only there for themselves and to make money with no regard to the employees. also the procedure change so frequently that its hard to know right from wrong, and you actually get reprimanded for following what you thought were correct procedures. They will ask you to fix one thing and once you fix it in the next breath say that what you're doing is incorrect.
Coldline (Current Employee) – Omaha, NE – August 30, 2016
Freddys is a fun, fast-paced working environment which requires every employee to start off on either Coldline (Lobby, Custard, Cashier and Drive Thru) or Hotline (grilling, frying etc.) The company highly values its customers and my coworkers/ management are very friendly. The main downfall of this job is an overall lack of functionality. I cannot count the number of times I've gone to work to discover that we ran out of a vital part of our restaurant such as: our signature fry sauce, ketchup, milk, malt syrup, containers for fry sauce/ketchup etc. In addition, my restaurant has become severely understaffed causing our General Manager to milk out as many hours as possible from the staff and disregard their availability. Breaks are also extremely limited (only 15 minutes if you work 5.5 hours or more, 30 minutes if you work 11 or more hours). Despite these problems, I thoroughly enjoy working with the staff and guests at Freddys and believe that my location will eventually work through our problems.