Advocate (Former Employee) – Shelton, CT – July 16, 2017
Company Closed, I would of stayed forever. It was a mass lay off and the company closed. I had a great supervisor, and the people I worked with were great. I had NO complaints. We were all working towards the same goal. To help people attain income to live on.
A Typical day at work would start out with checking status updates on all outstanding cases. Which needed appeals filed or contact calls to be made. Empty voice mails and returned their calls. I spent a lot of time processing new applications and taking calls to screen for potential new business for the company. I prepared cases for the attorney and non-attorneys to help with hearings. I learned a lot about how to help people get what they deserved. The hardest part of my job was when a client was not approved for their benefits. The most enjoyable part of my job was when they did get approved.
my coworkers were always available to help each other we worked as a team when one failed we all did when one achieved we all did it was a very good place to work and I still would have been there if the company had not moved
Case Manager (Former Employee) – Tempe, AZ – November 7, 2016
Freedom disability started off wit a wonderful idea to assist folk with the claims for Disability. However the multiple changes in upper management undermined the company and finally led to the end of the company
A typical day involves contact with claimants, preparing cases for hearing, requesting medical records and correspondence with both the Social Security Administration and the Office of Disability Adjudication and Review. I learned a great deal about the social security disability appeals process and how to properly prepare and manage cases.
It's nice to see management taking the time to write an absolutely glowing review as if it came from someone working there stating it's a wonderful place to work because those still there are terrified of losing their jobs. At this time there is a lawsuit against the co and a not too bright manager who was forced to give notice. Incompetence rains supreme at Freedom Disability. There is no need to keep either Shelton or Miami Lakes offices open. The co is totally, totally bankrupt. Why are they interviewing an advocate's daughter for a job and why are some employees who gave notice told not to leave until next month?? Smoke screens is all they have. Unfortunately working at this job wasn't very enjoyable, especially not very bright management who takes their salaries and forcing employees to leave and others staying who have little to no qualifications and no real jobs on a daily basis. Very sad, sad, sad................Close your doors Already!!!!!!!!!! Don't prolong the agony!!!!!!!!!!!!!!
Freedom is an amazing place to work. The people from upper management to bottom of the totem pole are incredible to work with. The job is fast paced, somewhat demanding and can be stressful, however the overall atmosphere is warm and inviting. The company goes above and beyond any other employers I have worked for to show praise for a job well done, constantly having contests or things to boost morale. Unfortunately with the economy being such that it is, the world of Social Security Disability Advocates is struggling and our company will be forced to close soon.
As a Disability Advocate with Freedom Disability, the typical day starts (and ends) with a full assessment - in order to efficiently prioritize tasks. Tasks which include interviews, document fulfillment, phone calls, and department meetings. This position provided me the opportunity to become a strong and successful multi-tasker within an administrative setting. Ownership and management regularly provides planned events in order for employees to enjoy coworkers. The most difficult part of being a disability advocate is the balance needed to fully empathize with claimants while maintaining the professionalism needed in building strong client rapport. I most enjoyed assisting the those disabled adults who would have otherwise "given up" on the long and grueling application process for benefits.
Disability Advocate (Former Employee) – Mesa, AZ – August 3, 2014
Worked at Freedom Disability in Mesa Arizona for 4 years. This was the best job I have ever had. The decison to leave was not easy. My manager was caring and approachable. I could have not asked for a better group of co workers.
Disability Advocate (Former Employee) – Mesa, AZ – May 27, 2014
I enjoy speaking with my claimants and updating their information to give to DDS and or SSA. I have learned so much of how the social security disability program works. I am a very organized person so case management which is crucial in this position comes naturally.
Customer Service (Former Employee) – Shelton, CT – March 24, 2014
A typical day of work is numbers, numbers and more numbers. You need to meet a daily goal and management is awful to work with. They never communicate with there employees and barely introduce them to other co-workers. They never introduce other people to other departments within the same building. HR is horrible, they are very not personable with people outside there little circle. Always making people on edge. The only enjoyable part of working here is that you dress casual and get to listen to music while working. Hardest part working there is that they barely train you on anything. They only train people by other people.
Freedom Disability was not my ideal place to work. The managers micromanaged and had their favorites. They were very stingy on giving raises but always had promotions and new hires. Focused solely on people making their numbers with never acknowledging us for our hard work-rarely giving a smile "thank you". Communications was always the worst!
I truly enjoy working with people. Helping people who need assistance is personally fulfilling and gratifying. Working with such a great knowledgeable team makes work even more enjoyable. If anyone needed help or had questions, my co workers and I were always willing to jump in and help each other.
typically my day started with morning briefing, schedule of commercials being run throughout the day. Answering phones and determining if client qualified for assistance with disability case. Making outreach calls to health plan members