Developer/ Administrator
Freelancers Union - Brooklyn, NY

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Duties & Responsibilities:

  • Work with PMO and business stakeholders to define scope of development efforts.
  • Define, communicate, and manage change management (release) processes for your projects.

Process Discovery and Management

  • Work with various functions and end users to identify, document, and communicate standard business processes as they related to the database
  • Communicate with stakeholders, PMO, clients and partners regarding status, technical issues and creative solutions.
  • Work with management to identify new and creative opportunities to leverage the database to support additional business processes or functions

Platform Development & Integration

  • Design, develop, test, document, and deploy high quality business solutions on the platform.
  • Work with online team to integrate web and online initiatives into the database
  • Implement and maintain data connections with 3rd party service providers
  • Define, implement, and maintain a robust multi-domain security model for FU and related business entities.


  • Manage Freelancers Union’s SFDC database(s) of record, implemented on the platform, for all organization users
  • Perform basic administration of Freelancers Union’s instance
  • Regularly perform database de-duping and cleanup procedures
  • Manage ongoing support requests and administrative needs of users
  • Develop reports, dashboards, and processes to continuously monitor data quality and integrity
  • Establish and execute a backup process to protect the organizations data assets that are stored in SFDC.
  • Administer security model for ORG. Collaborate with business stakeholders to ensure security model is aligned with business processes.

Training and Documentation

  • Develop training plans, materials, and documentation for database users, keep materials up-to-date, coordinate new user and ongoing training sessions worldwide
  • Develop and communicate a schedule for future database releases/enhancements
  • Monitor user adoption rates and respond as needed (additional training sessions, communication, modifications, or other resources) to improve
  • Assist users with report design and management
  • Required Skills/Experience:
  • Requires a bachelor’s degree (preferably in Computer Science) and 5+ years of professional experience. Experience as a consultant is preferred.
  • Current DEV-401 certification or higher which you will continue to maintain while working at Freelancers Union.
  • Experience developing and delivering solutions to real customer problems, preferably with an emphasis on Sales, CustomerService, and/or Marketing issues.
  • Experience with Agile development practices a plus.
  • 2+ years development experience, with a strong focus on Apex and Visualforce development.
  • 3+ years Java or C# development experience, and 3+ years web application development experience, including experience with Java or C#, as well as HTML, JavaScript, and CSS.
  • Solid knowledge of SOQL.
  • Strong oral and written communication skills.
  • Ability to work independently and as part of a team.
  • In-depth experience with jQuery and/or ExtJS a plus.
  • Preferably experience working in the health insurance domain or at least working in a regulated environment. Understanding of HIPPA compliance desirable.

Key Skills:
1. Ability to administer
2. Data manipulation and cleansing
3. Understanding Integration scenarios and design
4. Strong documentation and training skills
5. Interface with staff developing strategy as technical advisor


  • Excellent development skills
  • Experience with SFDC development and implementation
  • Proficient in data manipulation and ETL tools
  • Mastery of databases and database integration for websites

Indeed - 18 months ago - save job - block
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Freelancers Union promotes the interests of independent workers through advocacy, education, and services.