Freightquote Employee Reviews

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Great company to work for
ACCOUNTING AUDITOR (Current Employee) –  Kansas City, MODecember 4, 2016
The culture is almost unbeatable. Everywhere you look you see smiles and laughter. The biggest downfall, for me at least, was that my department didn't have much room for advancement. However, I believe other departments did. Also, the other big bummer, was that in comparison to auditor's in Kansas City, Freightquote paid less. I should note, I was on a 90 day contract, and therefore may have not been getting full compensation that permanent workers get.
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Revolving Door
Account Executive (Current Employee) –  Kansas City, MOJuly 14, 2016
Not a stable job and the commission structure is great if you were handed a bunch of accounts a while ago that do well. They let people go constantly that bring in more money for the company than they get paid while they hire any lunatic with a pulse. No longer a pleasant atmosphere since everyone is constantly stressed out with the ridiculous sales goals they set for each team.
Pros
sales job with a base salary
Cons
too many to list
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fast pace envigorating place to work
Sales (Current Employee) –  Kansas City, MOJanuary 20, 2016
Freightquote.com has a great work/life balance with flexible work hours available. the direct and higher management are open to suggestions from employees and listen to your questions and ideas. They support you with your work and help when you need a push. Freightquote offers great benefits and PTO but seems only sales can grow to management positions and operations seems to be a back burner job even though it keeps all the customer's accounts in order.
Pros
PTO, work/life balance, culture
Cons
keep your veterans in mind when promoting within - college degrees do not mean better skills
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Too bad it was bought out
Corporate Recruiter (Former Employee) –  Kansas City, MOJanuary 13, 2017
It's a great place to work for someone who is starting a career. This company gave me a boot camp training of the business world and prepared me for the position I currently hold.
Pros
Pay
Cons
Long hours
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These are evil people
Account Manager (Former Employee) –  Kansas City, MODecember 21, 2016
Definitely the absolutely worst place to work. You are tied to a work area, and continuously monitored. If you are doing something that could be done better, don't depend on the managers, they want you to fail. The person next to you will be gone one day; a few days later it is your turn. There should be a law to put these managers in jail. They continue to succeed because the freight transportation industry is so filthy rich, it is disgusting.
Pros
Your last day
Cons
Sales management are thugs
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Fq
Account Development Manager (Former Employee) –  Kansas City, MOJanuary 2, 2017
IT was okay in the beginning but there is no chance for advancement and they want yes men if your going to be in management.
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Work day
Account Executive (Current Employee) –  Kansas City, MO 64114December 31, 2016
make cold calls to fortune 500 companies, trying to outsource there logistics manager position, taking emails, filing freight transportation needs, locating carriers, quoting shipments via member cite, reading spreadsheet, identifying more cost effective way to get the material shipped..
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walk dont run away from this place
Account Executive (Current Employee) –  Kansas City, MOJune 23, 2016
false promises and pie in the sky dreams won't pay your bills and neither will the load they try to sell you to get you to come on board.
Start with the 5k a month "seat cost" and it goes downhill from there. You'd do better selling ice cream. at least there is some security in that job. working hard does little to get you the kind of income they promised and let's be honest, your manager caught a break and was either given accounts or he is a white male. folks take it from someone who knows. not here to grind an ax just to be honest. good luck.
Pros
are there any?
Cons
take your pick
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Great place to work
Account Executive (Current Employee) –  Kansas City, MOJune 14, 2015
The typical day consist of 80--120 phone calls per day. Prospecting calls are a must everyday to set up new business in the future. The people I work with are great. I have a great manager who teaches is such a manner that it makes good sense.

I learned how to talk and communicate with very successful business owners.

The hardest part of the job is setting up yourself for success in the future. You see the benefits of all your hard work until later. Sales people in my opinion like to see results quickly. There is a $ 5000 seat cost of gross margin.

The most enjoyable part of the job is establishing new business relationships with people. Working with people in general.
Pros
You have free rein over your book of business
Cons
I feel that if I step away from phone or email, I may miss a huge opportunity
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Team oriented sales floor
Account Manager/Freight Scheduler (Former Employee) –  Lenexa, KSApril 11, 2015
Freightquote.com was a friendly, fast paced sales company that treats its employees well. The management was always there to help with any problems that arose, as well as providing customer service and other operations teams that helped narrow down the field of responsibilities for the sales floor.
It was a typical 8-5 outgoing call cubicle job, but the employees made everyday worth it. Even a bad day was easy to get over with the relationships that formed. The small teams led by individual management probably helped out with relieving the stress of the day.
Pros
Pay, benefits, environment
Cons
changes in SOP
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Truly not professional
Broker (Former Employee) –  Kansas City, MOAugust 24, 2016
As freight brokers , Freight Quote does not do very good job at all. They will put loads on load boards that have set pickup and delivery times, but list the loads FCFS and not list appointments on load confirmation sheets. Very unprofessional.
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Plenty of work to do
Account Executive/Logistics Broker (Current Employee) –  Kansas City, MONovember 9, 2015
There is plenty of work to do to stay busy. Interesting industry and plenty of opportunities to pursue. Good benefits package and schedule.
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Business Telemarketer with a fun side
New Business Representative / Sales (Former Employee) –  Lenexa KSAugust 13, 2013
All about numbers company with sales and booking freight. Made a ton of calls a day to try and get business going. They taught me the broker side of the freight business as I never been in it before. Some of the management was ok and helpful. There were so many people working for the company so you had all walks of life there. The hardest part of the job was meeting the # of calls we had to do each time and also the talk time on the phone to get new customers in the door & staying late to do it. The most enjoyable was helping the customers out and interacting with them.
Pros
Awesome lunch/break room & many co-workers to talk to, Benefits, Bonuses, time off
Cons
Not flexible on quotas, employee retention
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Not impressed
Customer Service Representative, Sales (Former Employee) –  Roseville, MNFebruary 18, 2016
This is a boys club. If you go out and party with management all the time after work, young and good looking you will do great with this company. I've been in the transportation industry for many years and I've never been so disappointed in a company or the management. The management is very unprofessional and that seems to be how they like it because it goes all the way to the top. Read the reviews from customers on the internet. It's not flattering. They aren't good to 90% of their employees. There's zero job stability.
Pros
Co-workers
Cons
Freightquote, Management, the pay, their crooked way of doing business
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Do not trust management
LTL Representative (Former Employee) –  Kansas City, MOOctober 28, 2015
I was hired as a CSR. Training went great but the managers were too friendly. Worked my butt off to get out of customer service. Felt uncomfortable being a CSR with 1 particular manager , took it to HR and nothing was done. Was promoted to LTL logistics rep and loved the team I worked with. Freightquote has a history of changing things at least 4-5 times a month whether it be your desk or a different position. Some of the Logistics reps went back to becoming CSR's- not by choice like myself and I had received the same supervisor that I felt uncomfortable with and was the reason that I wanted to move to a different dept in the first place. There is a huge turnover rate with CSR's and freight brokers. There is no advancement in this company. Waste of time working there.
Pros
nice cafe
Cons
management and no advancement
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Great co-workers, high turnaround
NEW BUSINESS REPRESENTATIVE (Former Employee) –  Overland Park, KSAugust 27, 2014
The people at fq are fun to work with. Work/Life balance was very nice too. Being a tel-sales company, there is a lot of pressure to smile and dial. I learned a great deal about tel-sales and managed to build a good book of business. Being a sales job, you are paid on commission, plus a nominal salary. About every six months, the compensation structure would change, which was frustrating.
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Horrible Experience
Sales Management (Former Employee) –  Lenexa, KSJuly 29, 2013
Full of false promises, backstabbing co-workers who are star struck by the CEO. Liars and shady people everywhere, do not trust anyone! Company will go out death by 1000 cuts. They fire several people everyday even if they make one minor mistake. Horrible training, horrible management, do not waste your time!
Pros
Nice to your face, lots of benefits, and pay is decent. It has to be for people to stay!
Cons
Too many to list, see review.
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Easy job, no career path and poor management
Truckload Coverage Representative (Current Employee) –  Kansas City, MOFebruary 25, 2015
Good life/work balance. Nice job for someone right out of college with good benefits. No career path and unflattering management to work for
Pros
Good benefits
Cons
Bad pay, no career path
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Keep the change in your pocket!!
Freight Broker (Current Employee) –  Lenexa, KSApril 20, 2013
Most positions will require endless hours of being on the phone. You will make at least 100 outbound calls and receivie at least 100 inbound. Often times the outbound calls will be cold calls to people who dont want to talk to you about your super cheap freight/rates! At least four hours of talk time a day, 10 plus loads covered. Like changing the location of your office space 5,6,7 times a year?? FQ has plenty of that! You count can on at least one major change to the way business is conducted about every 60-90 days. These will often be complete overhauls, requiring you to look foolish to your customers, loose business, or just out right question the leadership abilities of FQ. The leadership is so bad that they will promote people who sleep at their desk, who wonder around all day, or just flat out accomplish very little. The company is so concerned with beating the competition, yet they overlook the best ways to do this. Moving to a new multimillion dollar building, promoting bad employees, poor leaders, and the constant change will only help sink this ship! Bottom line is FQ does need a major overhaul, but to the management, the way business is conducted, and keeping their good people!
Pros
decent benefits, close to home.
Cons
constant change, weak management, limited growth within in the company.
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A Once Great Place To Work
Corporate Recruiter (Former Employee) –  Kansas City, MOAugust 19, 2014
A typical day in the HR office at Freightquote would be coming in around 7:30am and working until 5:00-5:30pm sourcing resumes, conducting phone screens and face-to-face interviews to hire sales candidates for their freight brokerage firm. After recent management changes in the department from the top down, management has slipped. The VP of HR and her most recent addition to the team know next to nothing about conducting a face-to-face interview, handling EEOC claims or even co-employment regulations, putting the company at a huge risk for lawsuits. Do not expect even the Senior Manager of Talent Acquisition to be able to cover an interview for you if you are double-booked in a time slot for that day, (which happens all the time since communication is at an all-time low). You'll take "direction" from leadership that couldn't know less about recruiting and hiring the right people for the job if they lived on the moon for the last 40 years. THe most enjoyable part of the job was that management would leave the office everyday about 3pm after not coming in until 9 or 10 that morning and you can finally work without being micromanaged. I'm sincerely concerned about the direction the company is heading as it was the best place I have ever worked until the new VP of HR was brought in to replace the one that left prior to her.
Pros
On-site cafeteria, good compensation and work/life balance
Cons
Poor leadership
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Overall rating

3.0
Based on 70 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.0
Job Security/Advancement
2.3
Management
2.4
Culture
3.0