Productive Office, Team worked well together, all cross-trained.
Pros: telecommute one day a week, bonus for cash collections
Cons: getting upper management to acknowledge the business office and the great job they do.
Typical day is to meet with my staff in the morning to see how everything is going if they have any questions or concerns that need to be taken care about their specific job duties. I learned in a short amount of time to go from one software accounting program to the newest one. Management seemed like they never took the time to invest some time in each department to ask questions or just to make sure we had the tools to do our job. My co-workers were the best we all worked together in hard times to meet the company's expectations. The hardest part of my job-was keeping my team happy and making sure we all worked together. Most enjoyable was meeting our cash goals, front end collections, making sure all accounts were accured at the right rate, refunds were given in a timely manner and making sure we had accurate billing in order to receive timely payments.