FreshDirect Employee Reviews

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Management Needs Great Improvement
Driver (Former Employee) –  Philadelphia, PAOctober 31, 2017
Fresh Direct in Philadelphia is very disorganized and seemingly prejudiced. There are too many different directives from various people in management. They lie to your face. They tell you to come in for work, and more than 3 times did they send me home, after I reported to work.
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Top management does not care of line and middle level employees
Management (Former Employee) –  Long Island City, NYOctober 13, 2017
Will do survey of people's opinions and when they come back negative they tell people leave if you are not happy instead of looking at root causes of issues and unhappiness in workplace. Politics and favorites played.
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Fun work place
Runner (Former Employee) –  Long Island, NYSeptember 19, 2017
Working at freshdirect was great had no complaints an actually trying to go back and you can advance in the company within 6 months great benefits lot of overtime
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Great start for persons lacking work experience
Team Leader (Current Employee) –  Long Island City, NYAugust 21, 2017
Fresh Direct is great for unskilled people looking for work. There is room to grow for individuals with the right attitude towards work and overtime is generally available most of the year.
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Café gratis
Packer (Former Employee) –  NYJuly 14, 2017
Muy buena compañía , el horario permite realizar otras actividades
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Tightly organized and stable work place
Inbound & Outbound Operations Lead/Supervisor (Former Employee) –  Queens, NYJuly 5, 2017
Probably the most organized work environment ive ever worked in. Strong training for leads and supervisors. great opportunities for growth. great boses!
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Stressful work environment
Deli Associate (Current Employee) –  Long Island City, NYMay 17, 2017
Working at this company is extremely stressful. Workers are overworked,unappreciated,and underpaid. There's not one day that an employee can come to work and work their scheduled shift without having to pick up the slack of the company.
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Ok workplace
Picker/Packer (Former Employee) –  Queens, NYApril 26, 2017
It's a good place to work. Was let go because of me being with a temp agency. But the timing is all wrong. Starting work at 4 in the morning could really mess up your sleep
Pros
Good work environment
Cons
Let go of temps too easily
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Not worth the time
Shifter (Current Employee) –  Long Island City, NYApril 6, 2017
In short I'll say that I've never worked for a company which is a union shop who uses temp agencies to fill vacant positions and blatantly pay their employees less than what the temp employees are being paid even with the recent ratification of a contract wages are still lacking for the class of license and experience that I have it is blatant disrespect on the part of the company and lack of concern on the part of the union
Pros
Fringe benefits i.e. Transit check and parking card pre tax and employee discount
Cons
Continuously short on hours which I have to bring to the attention of management
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At the moment kind of job.
Warehouse Associate (Former Employee) –  Long Island City, NYApril 2, 2017
They hire anyone. Everyone warehouse wise starts at 11.50$,You get interviewed by a dept manager, drug tested & background checked. It is a dead end job but better then being unemployed. Cold environment and a heads up... THE COMPANY IS MOVING TO THE BRONX MID 2017. Be prepared to relocate if hired.
Pros
A job... weekly pay.
Cons
They use workforce 1 to hire people and you work along the scum of the earth.
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Productive
Truck Operator and Food Courier (Former Employee) –  Long Island City, NYNovember 16, 2016
Great company. Room for growth. Various positions available and shifts. Overtime. Fast paced environment. Heavy lifting. Pay is not good for cdl b drivers or non cdl drivers. not worth risking your cdl license for this company; especially for the pay.
Pros
room for growth
Cons
the pay is only $12 cdl b starting
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Fantastic Workplace
Bilingual Senior Training Analyst (Former Employee) –  Long Island City, NYNovember 14, 2016
I loved working at FreshDirect. Had great support from my supervisor. Also, it is super down to earth. I mean you don't know many companies where the CEO says hello and greets you says thank you for your job every other week.
I loved the freebies we would get every week!
Employee store is FANTASTIC!

Great career advancement opportunities if you work hard!
Pros
Career Growth, employee store, discounts, freebies
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Trendy
Director Fleet Operations (Current Employee) –  Long Island City, NYAugust 10, 2016
Trying to bring the google atmosphere to the work environment, People can be very aloof at times. then new building in the Bronx will bring more people together
Pros
flexible hours
Cons
moving to the Bronx
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Great Place to gain a lot of exposure in different areas!
Current Employee (Current Employee) –  New York, NYJuly 14, 2016
There is a lot of autonomy and gives you the opportunity to gain a lot of exposure. Your ideas are heard and supported by the team. A lot of room to really absorb an abundance amount of knowledge.
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Great amount of autonomy and collaboration
Talent Manager (Current Employee) –  New York, NYJuly 12, 2016
-Great co-workers
-Get to try a lot of new products and test them before release
-A lot of diversity leads to great idea sharing
Pros
Great Food, Perks, etc
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very exciting place to work
Merchandising (Former Employee) –  New York, NYApril 29, 2016
Cutting edge grocery home delivery retailer in the very finicky Metro NYC market. Highest quality products at affordable prices. Everyday brings a new opportunity.
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productive
PROCESS LEAD TEAM MEMBER (Current Employee) –  Long Island City, NYJanuary 12, 2016
Its an okay work Environment, enjoy learning what all departments are about also learned alot about produce and dairy products
Pros
okay
Cons
okay
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Rewarded for Hard Work
ACCOUNT MANAGER (Former Employee) –  New York, NYOctober 11, 2015
FreshDirect is where I was most proud of my work throughout the 10 years of my career. You are encouraged to work incredibly hard for the company, and you are rewarded with career growth as a result. While there is a gap within HR to devise a formalized approach to career growth, there are plenty of opportunities if you are hungry and strategize appropriately.

Being that the company is still somewhat new, compensation is not the best - especially for the output you are expected to delivery.

Many of the employees are young, friendly, smart, and helpful. You can easily find a mentor or vice versa, I miss working here.
Pros
Discounted Groceries, Career Advancement, Renovated Office Space, Friendly Environment
Cons
Low Compensation, Unattainable Deliverables
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Demanding work, long hours, work in all conditions.
Route Manager (Former Employee) –  Long Island City, NYJuly 25, 2015
A job where all that's important is getting the packages to customers, not anything that is in between. There was a time where we worked through an entire snow storm.
Pros
plenty of hours
Cons
little to no tip, no value in the corporation, no advancement.
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Freshdirect review
OPERATIONS SHIFT LEAD (Current Employee) –  Long Island City, NYJune 5, 2015
A typical Day at fresh direct is non stop from the time you clock in to the time you clock out, we are constantly on the phones with customer service department as well as transportation to department to make sure customer receive seamless deliveries.

A job in the Operation Center at Fresh Direct is challenging and rewarding,

co-worker are young and energetic and require supervision, but friendly and knowledgeable.

Management does not recognize talent and experience and advancement is slow.

Speaking with customer and resolving issues with their deliveries is the beat part of the day.
Pros
easy money, casual work environment.
Cons
slow advancement and managment cliques
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Overall rating

3.1
Based on 38 reviews
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Ratings by category

Work/Life Balance
3.0
Compensation/Benefits
3.0
Job Security/Advancement
3.1
Management
2.8
Culture
3.1