I worked at one of the busiest Friday's in New York located on Fifth Avenue. Working there taught me how to be more of a team player and also how to manage my time more wisely. It was very hands on. There would be times where I would have to step up and be my own manager to my guests issues and fix the problems, whether the food came out wrong(ex: too cold, wasn't made properly, etc.), they waited too long for food, something was missing. Little things like that. Where I would just explain the problem to the manager and ask if he could give a discount or if he could take something off the menu so they wouldn't have to approach the table. A typical day at Friday's would be to have an eight table section getting triple and quadruple sat at the same time and having to take everyone's orders, provide them with refreshments, and also do side work such as washing cups, doing roll ups, and also getting appetizer plates. Running your food while walking up three to four flights of steps with a big tray that holds up to 5 entrees on it. Also bussing your own tables and if you aren't busy helping the other servers with their tables if they needed it.
free lunches, great people