Friendly's Employer Reviews

I was consistently surrounded by coworkers who did not want to be ther even more than I didn't, often going behind the restaurant to partake in the use of illegal drugs including but not limited to marijuana and cocaine, as well as a management staff who often would fight with customers over issues that could have been simply avoided by giving a portion – more... of their meal for free. – less

Come in open restaurant prep food stock open kitchen instruct other cooks of their duties cook food clean Great teamwork managers are accessible

I have been a hard worker at my job for the past 12 years straight. The hardest part about my job is that the reality of the fact that the people who do not show up on time or should not mantain a job due to their work ethic, get more or at least the same praise and credit for the workers that due care about their job. Management at my facility do not – more... go through with the actual company policies, and the level of favoritism is extremely unhealthy. The best part of the job is knowing that I do my job to the best of my ability with great results, no matter what the circumstances are going on around me. – less

During the changes in the restaurant they seemed to have lost the main objective that the customer comes first.

Flexible hours, fun family dining great place to bring the kids

I was assigned a section at the begining of the shift and took care of that section throughout the night, putting in orders, running food and drinks. Cashed out customers. Management was not as active in the dining room as they should have been, which made it difficult to do my job efficiently. The hardest part of this job was keeping up with the fast – more... pase work enviornment without the help from management. – less

i was a grill cook here for about 4months before the company had claimed bankruptcy and they shut down alot of stores in mass.

enjoy the staff and hours. Enjoy interacting with the guest, especially kids, but there is no opportunity to grow in the company and no acknowledge or appreciation about their staff. This is only those Friendly's whom are run by J&B.

this was a great job .my co-workers were friendly and always on task and they understood i have a family and did what they could to work around my schedule

Currently started serving after 3 years of cooking and following brand standards.
I have learned that brand standards must be followed and giving the customers an experience they will always remember is important.

Fun enviroment and great staff. Enjoyable but management wasb't too supportive of staff.

Management expects you to be a full time employee on a part time pay. I was in college looking for some extra cash. I was hired and then told i needed to be available every day, open till close. If you couldnt do that then you were fired. The work/life balance was terrible, there's small advancement and the values are way below exceptional.

I loved this job. The management was great and we all got along with no problems. Very clean workplace and friendly co-workers, got to meet some amazing people there. Gained a lot of waitress experience and Loved that it was a family restaurant. They worked with your schedule and gave you good hours. The pay was good and since there was only 4 or less – more... waitresses at a time the tips were amazing! – less

Great all American family restaurant! Excellent food and Ice Cream. Great Customers and a great wait staff!

At this job, you will constantly be on your feet. Often times, you will have an unsatisfied customer or a customer that is extremely inconsiderate.

not a fun place to work. most employees are miserable and its unprofessional

This place is a good place to pick up a little money but it is not a final destination. Many of us are passing through, so employees are constantly rotating in and out. They come and go, but a good employee will almost always have a job if they come back strapped for cash. This is a company that is loyal to its workers.

It is difficult to communicate with upper management, policies are loosely followed and at the discretion of upper management and secondary upper management. The company was set up on firm beliefs but over the years the beliefs flew out the window.

Typical day would be just sitting people at tables
I learned never to work at a restaurant ever again
Management was alright but not authoritative
They would be rude to other workers in front of costumers
Hardest part was working the cash register
Most enjoyable part was getting a pay check

I worked here for 6 years plus and gained work experience and life long friendships. I left on a great note and would definitely work there again in the future.