Friendly's Employer Reviews

Typical day at work would include supervising 3-6 employees at a time with an oversight of the entire operation. Cooked all breakfast in the morning before the full staff would come in. Once the day/lunch shift began, had an overview of the restaurant and made sure everything ran smoothly. Helping and supervising employees and taking care of any problems – more...  that would maybe occur. I learned in this job how to be service oriented. I learned about customer service on an extreme level. My management and co-workers were good and enjoyable to work with. Hardest part of my job was managing all that needed to be done and multi-talking which I also learned how to do on an extreme level. Most enjoyable part of the job was working with people and pleasing customers. – less

Assisted in the administration of the Cash Balance Pension, Supplemental Pension and the 401(k) Plans.
Maintained files; processed all types of transactions for all plans.
Completed and verified data entry into the Mellon Workbench, Lawson Payroll, 401(k) recordkeeping and Basis Onpoint Pension systems.
Reconciled 401(k) plan contributions and loan – more...  payments weekly; reconciled all others monthly.
Counseled employees regarding their retirement benefits.
Assisted with preparation and filing of appropriate government forms for these plans. – less

I enjoyed working here a lot. It was a very laid back environment and making sundaes was a plus! The management and employees were the best no drama, everyone got along which is sometimes hard to come across.

Friendlys was a good place to work for. Parents brought in their children and it was good experience for customer service. Management was great and was always there to help out.

The Friendly's where I worked, at the beginning of my employment, was very well run and had a general manager who was fun to work with and handled his employees very well. After he was laid off the restaurant went downhill, the new management was unpredictable and unfriendly with employees. The restaurant was understaffed and there was to much asked – more...  of the servers and other staff. Schedules would frequently change without notice and it was a mystery to whether or not you would still have a job in a week. Overall, it was a good easy job to get into the restaurant circle but a poor choice for a long time employment opportunity. – less

This job was very stressful and tiring. Had to be on your feet all the time and constantly moving.

This job was an okay job to have. Management and ruleschanged weekly. There were many new employees and that made the job difficult at times. The best part would have to be the customers.

Always very busy, fun job and friendly people and co-workers

One of the dirtiest places I have ever worked in. I tried to clean up environment and staff, however, did not recieve any assistence from other managers. Store was falling apart and staff was not expected to clean or have any customer service pride. I could not be a part of that environment.

Friendly's was an interesting experience. The people I worked with made the atmosphere much more enjoyable than other places of employment.

it was a fun place to work at first, I loved my job, but things didnt stay that way. They started to ask a lot out of certain people and lets others slide by, no consistency on rules.

Flexible and understanding management. Fast paced environment since there are multiple customers to deal with.

Some of the management there is very unfair but it really is a fun place to work at.

Working there is a great experience for me, I've learned alot of things in my years there.

I've worked here for six years now and as the years go by I've come to realize that the only reason I haven't quit is because of the great friends that I've made there and I couldn't leave them with such horrible management and the newly hired people.

Friendly's was very fun to work at, I got to meet a lot of new people and help them in so many different ways. The people I worked with became my family. We always had a lot to do.