Flight Attendant (Former Employee) – Chicago, IL – October 29, 2016
The Trainers for Frontier are awesome. The pay and benefits are great and the travel benefits are great. Working at this company will allow you the opportunity to meet people from all over the world. The Pilots are the best at what they do and they really look after the Flight Attendants. They really care about the staff onboard their aircraft. A typical day at work requires long hours. Be prepared to have a well packed meal. The hardest part of the day is not being able to get off the Aircraft at a designated stop.....The most enjoyable is meeting people, good co-workers and a speedy Pilot.
IT Technician (Former Employee) – Denver, CO – October 10, 2016
Frontier was a great place to work for many years. Exciting, ever evolving business. Many challenges, great opportunities to learn about the airline business, technologies on a budget, hard work and hands on experience.
Not a good place if you are looking for good management
Reservations Agent (Former Employee) – Denver, CO – July 26, 2016
I learned that all airlines are not alike. This place was in dire need of good management but they could not see it. They did not want to change or modernize things like using the computer instead of doing everything via paper. Great co-workers, bad shifts. They no longer have the reservations center now, they fired everyone and outsourced it all around a year ago.
Fleet Service Agent (Former Employee) – Denver, CO – August 1, 2016
Employees unionized and the company laid everyone off before the union was put into effect. Company payed poorly for the area and the cost of living. Benefits were horrible I lost half my pay to health coverage for my family which left me with nothing to live off of in the end.
poor health benefits, poor pay for the area, poor management
Employee (Former Employee) – Denver, CO – July 6, 2016
Frontier has yet to grasp a successful business plan to retain employees and build a successful workforce. Until executive management learns how to support morale, and speak to their people, they will continue to run a mediocre operation. Job seekers, if you need the job for experience, take it. If you're a seasoned or mid-career professional, you will NOT be compensated for what you do.
Flight Benefits- still extremely hard to get on.
Management personnel are condescending individuals who pride themselves in "knowing more than you".
Passenger Service Assistant (Former Employee) – Denver, CO – June 27, 2016
Well, a typical day at work would be all the planes arriving and departing on time as scheduled keeping the day going smoother and our frontier family happy. Being a passenger service agent I learned a lot about the dangers in aircraft as well as inside the airport. There is a substantial amount of rules and obligations as well as the task that comes with the subscribed duty . My Co-workers were amazing we got along pretty well took the time out to get to know who we are working with and it makes a stronger healthier team. The hardest part of the job was checking in passengers that had special needs because its a lot and sometimes gets over looked which I try my best not to. The most enjoyable part was communicating with the passengers.
It can be exciting & fun & other times torturous & stressful. You have to have thick skin & be assertive. Hardest part of the job is fighting exhaustion & learning to not have any set sleep patterns. The call out policy is unreasonable & so the result is a lot of the flight attendants fly sick or point out. But it's definitely better than serving & the people have a little more respect for your job. They depend on you & you do have to have good decision making skills & thinking on your feet. I'm starting to like it more & more but it has been hard on my body. Just takes some gettting used to.
Flight Attendant duties; Safety,Customer Service, General Boarding Procedures, Emergency Procedures. The management is great. I love the work environment. Frontier Airlines is like a family instead of just co-workers.
Ramp Agent (Former Employee) – Denver, CO – June 15, 2016
We had extensive training and shortly after learning all the jobs on the ramp we were outsourced to a foreign company with no flight benefits. I have new friends from my experience with Frontier and we all have stayed in the Airline industry but few stayed with Frontier.
FLIGHT ATTENDANT (Current Employee) – Chicago, IL – August 9, 2016
Good company to start a flight attendant career. Job/Life balance is sufficient once you are off reserve. The flight attendants who work here are wonderful. The calling off policy when sick and can provide documentation is trash, but besides that all is well.
Very busy, High stress environment, meet new people
Customer Service Representative (Former Employee) – Denver, CO – July 24, 2016
A typical day at work was, busy, busy, busy! And I loved it. If you love the energy of a fast paced, busy, environment, you would love working at Frontier. Never a dull moment. You meet all kinds of different people from all walks of life. The money isn't where it's at. It's hard work and demanding. But I loved it. Most of my friends I have, I met through Frontier. A great group of people. My main managers were wonderful. Corporate management and the new owners and CEO was more difficult to adjust to. Challenging to go to an Ultra Low Cost Airline. Be prepared for upset passengers, paying for everything. Also, the weather can be an issue, causing delays and irregular operations. But, if you are working with people you like doing what you love, there's nothing that can keep you down.
Flexible working days and hours, Meeting new people, flight benefits on Frontier as well as other carriers.
Long ago cared about their customers, now with new owner, only care about money, not employees or customers
CSR (Former Employee) – Denver, CO – May 16, 2016
A typical day at work was always high stress, both in dealing with the customers and the flight schedules. In most cases, if the leads were doing their jobs, it made the day pretty decent. Most of my co-workers were decent, so were slackers, but because they kissed up to management, got away with it. Obviously, one of the hardest parts of the job was irregular ops. But later, the hardest part was not being able to use hard earned flight benefits because there were no open seats.
Worked my way up from Sales agent on the floor to Junior Business Analyst. Enjoyable atmosphere
Customer Service Specialist (Former Employee) – Denver, CO – May 16, 2016
<Cendant very organized and professional organization. I was laid off in 2002. Shortly after the company disbanded and parts were sold off the bidders. Good place to work. Understanding after off phones in new position. Great Human Resources dept - very interactive with employees.