The ticketing process requires the use of computers and agents are responsible for all aspects of the ticketing process - selling, printing, reissue. In addition, ticket agent is also
responsible for managing the check-in process - ensuring customers have the proper documentation for travel, properly tagging baggage and performing lifting tasks that involve
transferring baggage from scales to conveyor belts. Several other lifting tasks will involve handling items as low as floor level and as high as waist level.
Requires frequently lifting bags or items weighing up to 50 pounds. This job also requires occasionally lifting bags or items weighing between 50 and 70 pounds.
serving as gate agents help our customers with routing, trip planning and gate boarding.
The gate agent position requires the use of computers and assists customers with seat availability, gate announcements with regard to the boarding process, flight status,