Marketing Manager and Support Specialist (Former Employee) – Stafford, TX – February 23, 2015
Direct business to business (B2B) sales of software solutions to medium small to large-sized companies across all industries. The portfolio includes software solutions for Learning Management and Risk Management Solutions. Responsible for new business development, account management, forecasting, strategic business planning, training, contract negotiations, and task management. Solely responsible for new business development: hunter and closer.
Mechanic II (Former Employee) – Longview, TX – April 1, 2014
work, don't talk or you will be fired. learned a significant amount from co workers management was dysfunctional and non cooperative Great coworkers with the exception of a few as usual hardest part of the job was simply being away from family so much best part of the job was of course clocking out for the day
Tech Hand (Former Employee) – Tupelo, MS – February 17, 2014
working for fts can be enjoyable and a place to advance your skills in telephone cable and internet installation. Nearly all tools and equiptment is supplied through a payement program. management is usually pretty good at providing advice on problematic jobs and even take the time to come help personally on both reidential and commercial jobs, even after full on the job training
chance to work in diff branches around the country for short periods of time
can involve long work days, and unexpected delays in work. sometimes have to deal with upleasant customers
Dispatcher-fast paced, detail oriented, and multi task.
Dispatcher/Customer Service Representative (Current Employee) – Hendersonville, TN – December 1, 2013
I have learned so much working for FTS. We have a family type setting, so its much more relaxed than most places. Management is excellent and understanding. The hardest part of the job is keeping it pleasant for the technicians. Their jobs are very stressful and very demanding. The most enjoyable part of the job is learning new facets of the job and applying them.
Dispatcher (Current Employee) – Hendersonville, TN – October 4, 2013
I work 10+ hour days. Being in the cable business, I learned about cable and the various areas of cable. The installs, billing, tools, etc... In each job I attain, I like to learn each and every aspect I can. If any area needs help, I like to be able to pitch in when I can. I learned the various Microsoft office applications. Excel being the major one. Multitasking is a major part of my job. Several reports are going at one time, while I'm on the phone, while I'm helping a technician close a job. I'd prefer not to comment on Management.. I get along well with all of my coworkers. We all help each other grow and succeed. The hardest part of my job would have to be the long days. I'd prefer a job working 5 days a week, 6 if necessary, 8 hours a day. The most enjoyable part would have to be my coworkers. We all get along and some of us hang out outside of the workplace.
Cable Technician (Current Employee) – 1170 tidwell rd alpharetta ga – August 5, 2013
install phone ,cable, and internet service for customers. I learn that you have to complete the task at hand until the customer is satisfy. i was also in management so i understand what management is doing to run a sucessful business. my co-workers are always there to help me when i need assistance.The hardest part of the job is driving a half hour to an hour between locations in heavy traffic. The most enjoyable part of the job is when i accomplish the task at hand and the customer is happy.
Dispatch (Current Employee) – King of Prussia, PA – May 5, 2013
Honestly the only thing I can say I really don't like is the office politics, which the old supervisors participated in. The pay was enough to live off, barely. If you have any children or debt you would need a second income. However there are plenty incentives if you are motivated to attain them. 4 Day work weeks, gives you three days off which is nice. Not a hard job, one of my coworkers is fresh from high school, wide age range although a lot of people act childish. They lay people off alot. The entire crew I came in with are gone but me and someone else, I have been here a year and a half. Most people are here for a while though, it's wierd, depends on how busy the season is.
3 Days off, Incentives to make money, They bring in food a lot, and have parties. Loud ghetto co workers
Assisted customers with all aspects of their cable, digital cable and broadband internet services Recommend solutions to customer technical issues Responsible for dispatching technicians to customers locations for troubleshooting as well as put equipment into the system using Cable Data & Pro Tools Provided exceptional customer service to all customers & ensured a one call resolution