Service Desk Coordinator (Former Employee), Richardson, TX – October 26, 2012
Pros: contractors and employees are very professional and knowledgable and easy to work with.
Cons: often required to work over-time with no compensation.
Fujitsu prefers to use contractors and does not have a work-to-hire program. Contractors do not enjoy any benefits while working at Fujitsu (no health/retirment insurance and no vacations). Most contractors have been at Fujitsu for 3 more years before the company considers hiring them full time. Most contractors do not last one year at the company. – more... Once an employee is hired full-time, there are good company benefits, but the odds are not good for any one contractor being hired full-time.
Fujitsu is also developing a reputation for releasing contractors without warning. Even with good performance reviews, a contractor cannot be certain of how his/her performance is perceived by management. Fujitsu management has released many contractors without giving any notice either verbal or written regarding job performance and without giving the contractor opportunity to improve real or imagined deficiencies. – less
Cons: hours/shifts constantly changing, and a 10 cent raise every year
Well my day start with me making sure my E.S.D is working properly. Log into Oracel, and then onto the Fujitsu support website. Then I check all my inventory, and make sure everything is there, and match the paper work. Proceed to do my diagnostic test on the unit, and repair all neccessary work needed too be done. Clean the unit, check, and check off – more... the list too meet all Quality satification. I learn alot about Fujitsu laptop, drivers, hardware, and software issue through troubleshooting. The most enjoyable part of the job was my break. – less
It was a nice place to work and benefits were great. Hated to leave.
Network Analyst (Former Employee), Dallas, TX – September 2, 2012
Pros: lot's of experience with different network applications
Cons: didn't like being outsourced.
It was a wonderful company to work for. I had access to so many different technologies and room for advancement. I had 22 years of Networking experience, With a good knowledge of Network Infrastructure, and Security Requirements. M0nitors system and network elements using diagnostic tools and troubleshooting procedures, that identify the root causes – more... for chronic issues. Performs diagnostics, of network hardware and software components for first level problem resolution. Experience routine and basic tasks associated with production operations. We had to have excellent interpersonal skills. – less
Customer Service (Former Employee), Costa Rica – August 24, 2012
Pros: we are able to gather information before making any call
Cons: not enough tools from services providers for better results
We work approximately more than 50 orders a day. Making sure customer satisfaction and activation of each order occurs as soon as possible. Resolving every issue to complete an order. Calling customer for additional information or informed him/she of any delay in service.
We process every order and fix any error that prevents order to be completed. – more... If necessary, sending request information to other department to complete the order. – less
Field Engineer (Current Employee), Warwick, RI – August 9, 2012
Pros: going to different branches, and meeting new people.
Cons: example: short breaks, healthcare, etc.
In the morning we figure out where we are going for the day. I get into my car, and start driving off to different branches for the bank. We use our ticket system to see what calls we have, and what the problem is. Go onsite, and if there are any parts we ordered, we'll bring them with us to replace the part. Closing out the calls, and keeping in touch – more... with other techs to see if there is any other cases for the area that we are in. – less
(Contractor) (Former Employee), Richardson, TX – July 29, 2012
Cons: see above.
Was recruited as a contract administrator / to hire (May 2011) do to the expanding growth and opportunities in my IT field of expertise. In December 2011, my contract was supposed to convert to a perm after 6 months & I was told by management that they were in the process of converting all existing contracts to perm.
Feb 2012 & still working as a contractor, – more... I received a call from a different recruiter advising me of an opportunity to work for Fujitsu. The position I was for the same position I was currently performing. Soon after, I found my position on Fujitsu's job board. I inquired to upper management about my position and was advised that there was a hiring freeze. (Two weeks earlier 3 new associates were hired as direct hires). Spoke to HR and was advised to discuss with management (which I already did) and to possibly apply for the position for which I also did. Spoke to my recruiter who was also unable to get any feedback from Fujitsu management.
March 2012 - Was recognized by our client vendor on the outstanding job I was peforming and that I was an asset to their their company.
April 2012 - the position was taken off of Fujitsu job board but was never given any feedback from upper management when I inquired on it. Over the course of 4 months, my recruiter nor myself were able to receive any feedback from upper management.
July 2012 - Still working as a contractor, my position was reposted on Fujitsu job board. Spoke to HR who stated that they didn't know the position was reposted. (In all my year's in working in IT, I've never came across an HR dept who didn't know of a position that was posted on their job board)... I was advised to talk to upper management again and to apply for the position, which I did...AGAIN! The same day, I tried calling upper management to advise on my status with the company. Left a vmail and never received a call back. Also spoke to my recruiter but they claimed to not have received any information either.
The next day, the same job that I had applied for was reposted with a different questionnaire and qualification requirement details. (When I reviewed my prevous completed questionnaire, my responses to the skill set requirements were truncated to the additional questions added to the job posting). The questions to the answers I completed before were not there anymore.....IS THIS EVEN A LEGAL PRACTICE???
July 2012 - A few days later, I was told by my recruiting company that my contract with Fujitsu was eliminated and to return their laptop and on-call cell phone.
Who wants to work for a company where their is no honest nor integrity to their employees or contractors.....The company motto is...."The Fujitsu Way"......
Since working with Fujitsu (1 yr & 2 mths), there have been approx. 40 people (and counting) that have left the company. (This is an concervative #). Previous perm employees that have been there for 10, 12 & 15 yrs + have left the company due to a number of reasons....raises (none in 3yrs and counting), bonus (new hires are promised bonuses where only management is receiving), company culture - very low...Management will scold employees on any related issues and go silent when they are praised....the list goes on and on.....
My advise....as I've been in the IT field for over 17yrs... Use caution before you decide to work for Fujitsu. If your unemployeed and need a job and are accepted a position with Fujitsu, by all means do what you have to do and take the position but be aggressive in finding something else. #wordsofwisdom. – less
nice place to work but most of the time the work is for short periods
Engineering Technician (Former Employee), Foothill ranch california – July 16, 2012
Pros: work schedule, extra lunch time
Cons: no benefits
I like everything I learned in this company ( download software, set up network and more) I have very good supervisors and co-workers the hardest part of this job is that most of the time I had to work under contract and is very hard to get a permanent position.
Cons: no raises for 3 years, doesn't allow training for employees, no fun activities, management changes every few months.
I wouldn't recommed Fujitsu to my worst enemy. Senior Management changes every 18 months or less and is always in flux. For the last 3 years, only management have received raises and they are the only one receiving a raise. They have loss almost all of their great employees due to not being able to have a 5-year vision or a yearly vision.
Unfortunately, – more... they do not value their employees. Unfortunately, they have cut out all of their training classes for employees. Training is very important in the high tech industry to keep your employees knowledgeable on the latest techniques in the industry.
There aren't any "fun activities" sponsored by the Company and do not encouraged their employees to have "fun" at work. Their isn't a "balance of life". – less
World Wide Director of Credit and AR Operations (Former Employee), Sunnyvale CA. – June 20, 2012
I had a great job at Fujitsu where I get to work with the leadership team and the sales organization. I have a great team that performs at a very high level. We also had fun doing it where we celebrate the birthdays, and having lunches.