Pros: training !!!
Cons: family unfriendly
I was a long term employee who was on the path to management. When I first came to Oak Express this company was very family and vision oriented, not true anymore.
First it's not easy getting hired on at Furniture Row so if you make it you should consider yourself very fortunate. They spend an incredible amounts of time and money training each individual employee. If you never sold furniture before it doesn't matter they train you. I actually believe that they offer up the best training anywhere, giving you the best opportunity to succeed. For them like me who want to go further up the corporate ladder, again their training is first class, however you better start packing. To become a manager it is required to relocate out of your home town, away from your family, friends,and lifestyles.
The fellow workers are awesome, a bunch of great like minded people that help each other out in all situations. The store level management are very involved in your progress again continuously training and challenging your abilities.
Some of my personal challenges while working there. Remember this is retail you will be required to work many hours, including most Holidays. The issue I had was neither of the mentioned above but forget about going to church. After hired back my third time I was told by my managers that I could not attend church on Sundays if I could not be to work by 11:00 AM. I offered to make up the lost hour on another day however that was unacceptable. I was specifically told by my regional manager if my church did not have an early morning service to find a different church – more... that does. Keep in mind I have been attending this church for years I'm pretty plugged in. We only have 10:30 am services on Sundays so this became a problem I had to work around if I wanted to keep my job. He also went on a rant about how if I was asking to take Sunday mornings off for a sporting event like kids baseball, football, or soccer that would be okay because that is out of my control. So basically if you want to go to church forget it, however if you want to go to a sports event then you get their blessing.
Over the course of time I received an award Sell Like an Eagle. only the top producers of the company are awarded this. Things were looking great until I was fired for lack of extended warranty sales. I did not meet the company set criteria therefore that was the official reason for my termination from this job. After 6 years of service and hired back twice they tossed me to the curb. I would accept this as a viable cause for termination however there are many others in my store pacing the same pace concerning warranty sales.
This companies business culture has taken a turn for the worst, they lost their vision and the understanding its takes more than money to go from good to great. Shame on you Furniture Row and to all you at corporate making policies that make it nearly impossible to "Honor thy Sabbath to keep it holy" For some day you will reap what you sow. Shame on you Shame on you. – less