I was a special case. I was hired and stepped up to help manage. Since I stepped up early the learning curve was visible. I did the best I could. I never went to the basic training or the management training. Still I was able to do what I had to do ssuccessfully. You are the janitor, warehouse, sales,manager , and owner. I don't think I was ever noticed. I wasn't looking for it but after a while the job become monotonous. Enough
Managers have direct control over customer experience.
If you like feeling unappreciated for your work while working long ungodly hours, for an unsteady paycheck, then apply immediately. The only pro is the money can be good but it depends on so many factors especially if you don't work at the big stores. This job requires Long hours, heavy lifting, handling rude customers, making your boss look good, and hopefully making ends meet. Did I also mention payroll is very sub par due to their outdated technology? Just something to consider.
.payroll .no time freedom .management .technology .coworkers .customers .everything else.
Management Trainee (Former Employee) – Springfield, MO – October 13, 2016
Barely any training. Rude co workers who get bothered when a newcomer asks for assistance on the floor because they didn't get enough training. Then when you confront the Management about the matter, they make it your fault. They're all cruel, incompetent and definitely not at all about helping newcomers to succeed. I wouldn't give my business to this company ever. They're way over priced as well.
Guaranteed pay while training
Not enough training, Co workers dont want you to prosper, Management will defend everyone but you
Management in Training (Former Employee) – Toledo, OH – February 8, 2017
This company is so out of base with its employees. Good luck trying to ever get a hold of anyone in HR. Commissions based paycheck is stressful. Store management and regional management were both the honest to god worst ever.
Started in the warehouse, moved to sales, then was promoted to manager. Took a couple of years but was worth it. Unfortunately my hard work was overshadowed due to someone have a close family relationship and i took a hefty pay-cut.
Sales Representative/Customer Service (Current Employee) – Billings, MT – September 8, 2016
Cleaning, dusting the floor, pricing, building furniture, moving furniture, selling furniture, unloading furniture, customer follow-up, customer service. Cashiering. Cleaning bathrooms. I learned about of furniture and wood, having great co-workers. The hardest part of the job: to handle unhappy customers. The most enjoyable part of the job: to help the customer to furnish their homes.
Salesman / Operations Manager / Assistant Manager (Former Employee) – Madison, AL – August 18, 2016
If you like making easy money, working all but three holidays a year, working 50 hours a week, working every weekend, being micro managed to the point that a manager can't actually make any decisions on their own then this is the perfect job for you. Money is the only reason to ever work for this company. Get some and get out before you find yourself having wasted years of your life and sacrificed possible memories made with family and friends.
Salesperson delivery (Former Employee) – College Station, TX – December 8, 2016
I enjoyed my job. I was a hard worker and was a great salesman. I put my best effort in my job what needed to be done.Working with cowokrers and meeting deadlines as well goals and making sales was important.
Network Administrator (Former Employee) – Denver, CO – January 9, 2017
Management is tolerable and there is no room to advance, many clicks if you do fit in. No training at all , no updated tech and don't care about employees. They want you to put in 60 hurs a week and work for free.
Enjoyed work environment don't like tbe,direction company is movngi forwad
Furniture Sales Associate (Former Employee) – Denver, CO – August 16, 2016
Enjoyed working there. Going very high end. Not happy with firection the store is moving towards furniture row is chaning direction to high end furiture.sofas ging up to 20k.. Would like to stay with mid range to good.
Delivery Driver (Former Employee) – San Antonio, TX – December 20, 2015
Furniture Row is a great job if you have the right management. I worked for two stores and one was crew related store and the other was money related. If something goes wrong in the day the company will tell us to stay out there as late as you have to so you can get things done. Corporate gives us a 12 hr work day, but not all stores agree.
Warehouse Manager (Former Employee) – Waterloo, IA – November 5, 2015
This job isn't the greatest place to work. It has its ups and downs. The ups are, there is a lot of down time in the warehouse. Overall not a challenging warehouse job. The downs are, the pay is low, the benefits are junk, most employees on the sales floor wont help in back when needed.
Paid lunches and lots of down time to do your own thing