Phone Rep., Sherman, TX - May 9, 2016
Working as a telephone rep and calling people all day had its benefits, yet as everything it also had it's downfalls. For instance, the job was laid back, you could wear almost anything you would like and had your own personal little desk cubical. It also was not very challenging whenever it came to active side of work that I am use to, since you just sit down all day making phone calls and appointments as well-if you are lucky. Yet, it had it's challenges. Like your pay was mainly based upon your appointments you could get within the two-week pay period. And that was the tricky part. Because, think about it, you are spending all day just calling these little franchised business' and well they get calls like ours all day, so they instantly assume that it is a sales call. But technically it's a "courtesy call" as our managers would like to put it, just to give them basic information. But in all honesty it is a sales call, because all we are doing is trying to get our foot in the door for our sales reps. to come in and try to get that owner of the business to accept our merchant services instead of the one that are already using. So you have to deal with many rude people a day, and on top of that if you do not get a good amount of appointments a pay period. Well then your pay is also not going to be well either, or as best as it could be I guess is better said. Over-all I loved my job for the fact that it was a "real" job with set normal hours and always weekends off. Yet, I also did not for the fact that people could be very rude-yet same as anywhere-and the fact that it was not something that would catch people's attention for them to even stay on the phone with me to even hear me out to make those appointments.