Future Shop
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13 reviews

Future Shop Employer Reviews

Compensation/Benefits
Management
Job Security/Advancement
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very Fast paced, efficient and interactive
Product Expert (Current Employee), Toronto, ON –
Pros: provide your own opinion
Cons: no parking, in downtown.
Amazing place to work in, Very fun people, constant interaction with clients on a daily basis.

Very rewarding when clients ask for your opinion and decide to trust it even after their prior researches.

Treat customers and clients on a personal level because the nature of the store location ( downtown store, has no parking, so our clients are from – more...  the neighbourhood, so we know most of them and see them on a daily basis) – less
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Great work environment, wonderful Staff
Customer Service Specialist (Current Employee), Edmonton, AB –
I would arrive 30 min early. talk to management about night before, and plans for the day. Check scorecards and reports. Depending on when I started I would count the tills and open the store, or go over morning reports and make sure things are good. Assign myself a till, and join the rest at the front desk. Help the customers. do returns, look ups, – more...  deal with customer units and Paper work. \

loved my coworkers and management team. great people.

being yelled at by angry customers is the hardest part.

i like paperwork. – less
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Everyday is a different new challenge
General Manager (Former Employee), GTA –
Specialties
- Retail Management
- Customer Management
- Performance Management
- Buyer Behavior/Awareness
- Inventory Control/Shrinkage
- Loss Prevention/Security
- Visual Merchandise Displays
- Customer Service/Loyalty -
- Strategic Promotional Planning
- Specialty Retail Operations
- Staff Training & Mentoring
- Training Program Design
- Profit and – more...  Loss Management – less
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Good atmosphere exciting products good potential
Seasonal Sales Associate (Former Employee), Richmond, BC –
Pros: during the boxing day sale we had lots of support
Cons: i was not there long enough so will not comment
I was there as a seasonal employee. I enjoyed working with the staff and in the store.
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Productive and fun work environment
Product Expert/Sales Associate (Former Employee), Kitchener, ON –
I learned alot more about the products I was dealing with, management was excellent they kept everyone in line. My co-workers were fun and talkative.
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High competition environment,
Product Expert (Current Employee), Toronto, ON –
Pros: good employment benefits, flexible hours
Cons: some conflicts between associates
Product experts need to keep themselves up-to-date by learning new technology, new products in the market and also knowing the other competitors' products. Knoeledge is the success key that helps to close the deal. I have learned many information about hardware, software and technical issues as well. The hardest part of the job is to convince a customer – more...  to buy the extended warranty and the most enjoyable part is when you sell a product extended warranty. – less
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Fast paced environment, really respectful co-workers
seasonal sales (Former Employee), Stoney Creek, ON –
Pros: days flew by due to fast paced environment
The typical day at work was basically based on staff to customer interaction which made the day go by faster having customers and something to arrange or fix at all times. There was always something to do at the job place where it kept most employees up to date when it comes to their department due to enough product knowledge that was available by just – more...  arranging and handling the product. The job taught me how to interact with customers on a first name basis, as well as fix conflicts and problems that customers have with their purchase. It also taught me how to educate customers with their purchase. – less
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Fun enviroment
Sales Rep (Former Employee), Langley –
make sales, clean , make display boards presentable, study products
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got experience in customer service
Customer Service (Former Employee), kelowna –
Did customerservice position ,long time ago. can't remember the dates.
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Fun place to work but expect to be owned
Operations Manager (Former Employee), Sydney, NS –
Future Shop provides a fast pace high energy environment with great earning potential. That being said be clear that performance management is a large part of their culture. Expect that they will continue to meet with you regularly to discuss you progress no matter how well you feel you are doing. So if you don't deal well with criticism, this may not – more...  be the place for you. Future Shop tends to employ a younger staff which definitely brings and energy to the store but can also makes way for a lack of maturity that is required to effectively run a business. – less
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its a fun team to work for but not that great of pay no longer
Product Expert (Current Employee), nanaimo –
its going be a hourly job here very soon as its getting to be a dead end job
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na
Customer Service Rep (Current Employee), Toronto –
Depending on what you do for the company, and how much work you cover for the managers, it can be a good place to work.
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good benefits overall fun place to work
product expert (Current Employee), nanaimo –
Pros: fun, benefits, people
Cons: lowered commision
great place to get sales experience, still using commission model but does not seem like it will be there much longer.
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About Future Shop

About Future Shop: Future Shop is Canada's largest, fastest-growing national retailer and e-tailer of consumer electronics products – Read more