G&K Services likes uniformity. The company is the third-largest uniform rental agency (behind #1 Cintas and #2 ARAMARK). G&K makes and supplies uniforms for about 165,000 customers in the automotive, manufacturing, hospitality, and technology industries, among others, from more than 160 locations in the US, Canada, Ireland, and the Dominican Republic. Along with rentals and sales, the company provides cleaning, repair, and replacement services for all of its uniforms. G&K also carries clean room garments used by the semiconductor industry. In addition, the company offers facility services, providing restroom supplies and renting items such as dust mops, floor mats, and towels. G&K was founded in 1902.
Although it has previously focused on acquisitions, G&K has slowed its growth strategy in recent years amid the economic downturn in the US and Canada. G&K has primarily expanded its geographical reach in North America, offering its services in about 90% of major metropolitan US and Canadian markets.
The turbulent financial markets, along with severe job losses, have challenged G&K in retaining customers and growing its business. In response, the company restructured its operations. G&K reduced its workforce and closed processing plants and branch locations.
G&K makes about 55% of the uniforms it rents to customers. Garments are manufactured primarily at its facility in the Dominican Republic. Third-party vendors supply other products, such as floor mats, mops, and other clothing items.
In addition to dealing with a shifting marketplace, G&K has also seen some changes in its leadership ranks. The company named Douglas Milroy CEO in 2009 following the resignation of Richard Marcantonio. Milroy has served as president of G&K's purchasing and business development unit, logging more than 20 years of management experience. Marcantonio, who left the company after seven years to pursue other opportunities, also resigned from his position as chairman. To fill the vacant spot, the board appointed Lenny Pippin, who has been a director since 2001 and spent about 10 years with The Schwan Food Company as its president and CEO. – less