No advancement. No job security. No home life.
Pros: genuinely decent staff on contracted sites.
Cons: scheduling, "contract amendments, " being "babysat" or micromanaged, and terrible supervisors.
I've been working with the Charlotte location for about a year and a half. In my time working here I've been on basically three different contracted sites.
In my time of working here I've noticed quite a few things that honestly don't take anyone long to see.
First off: In the training class they feed you a whole lot of garbage about "If you help your supervisors they'll do the same for you." I've came in when called for every contract and when I actually need something from my supervisors it doesn't happen.
Secondly: During the training class we were informed about quarterly raises. Raises that weren't that much, but were there. Upon my first year of absolutely nothing happening with those raises I inquired to find out they are "Contract Driven." If you were to understand how the ladder works for paying security officers, you would understand me when I say that there is room for improvement.
Thirdly: The ranking system is a joke. Maybe one or two people respect the ranking system, but as a whole, it's just something else supervisors can use against you. And if the client doesn't like you... guess what? You lose it and your supervisors just say "Suck it up." And not only that, but it can go as far as you getting fired because the client supervisor doesn't like you. What job security is this?
Fourthly: Your schedule is what they say it is and under OUR policy if it's within three days, you're required to work it or to find a way of changing shifts. In other words, don't make plans for the weekend on Monday because chances are you're going to work. And it's like this EVERY – more... WEEK. Here recently, I've never been asked to work a certain day, I've been placed on that day, which is outside of the contract I signed when I was hired, and just been told to "Suck it up."
What you need to know about the training class is that it is a sales pitch. That's all. They'll feed you a a few great sounding lies and when you expect it, they'll laugh and pull out the ever popular "Oh, it's contract driven and not on this contract."
If you're single, have no kids, no type of a life outside of work, or you just want to sit by the phone or the computer every day to check your schedule, this job is for you. Other than all of the stuff I mentioned, the sites and the clients are fairly nice. To your face, anyway. And the office staff in the headquarters actually tends to get what you need completed, completed correctly. – less