A good job once you get the hang of it.
Pros: free coffee, benefits, good pay for entry level, schedules
Cons: angry customers
GE Capital treats their entry level employees very well. The benefits are great, lots of paid time off including vacation, holidays, sick time, and personal time. The pay for call center work is higher than what I've seen at other places. The key is to have patience, and be determined to be as knowledgable as possible. If you arent a patient person, dealing with angry customers isn't for you. Aside from that, over all its a pretty great position. It's very simple. You get 2 months of paid training off the phones, and they make an effort to take all the reps off the phones for meetings and fun activities. Most of the management is very nice and understanding.