Horrible bonus structure bad pay & high pay for benefits
Lease collections front end (Former Employee) – Arlington, TX – July 22, 2017
I worked in lease collections (front end) I had experience and they still only wanted me to start at 15.00 an hr. All you really do is leave messages. They let their customers pay whenever they want to do you don't really set an arrangement or be firm with the customer. They pay a quarterly bonus which is horribly structured. Front, back, & "mandatory" departments are all combined. The max you can get a month is 800 which they never hit. It's either 200-400. They don't offer OT and most of their leads left the company in July for better jobs. Medical benefits are super expensive and high deductibles through Cigna. I was paying 78.00 a pay period for just myself. You work 1 Saturday a month which isn't bad cause you flex on that Friday so they can avoid paying OT. You do not get a raise until youve been there for at least 1 year & they don't give you a raise once you get promoted within the same department. So if you go from front end to back end there is no raise cause it's considered a "lateral move" I had to get out of there... no way to get more money. That company is all for itself.
No raises, bad benefits, bad bonus structure.