Technical Support Analyst (Former Employee) – Grand Rapids, MI – May 17, 2016
This job, aside from basic technology knowledge, required me to learn more about software and pc trouble shooting than one would typically expect. We had our own software that customers used to trade currencies, stocks, and commodities. More often than not, issues with software was found from the customer perspective than our own.
Good experience and compensated for the work we did.
Good stepping stone if you are in college or looking for temp work. Do not look for a career here. Management is very shady and heavy on nepotism. But the icing on the cake is when GAIN sent me termination papers while I was overseas serving our country in the military.
If you work overnight, they get you food from one of 3 takeout locations. And you order as a group, so you better hope you like the groups choice of takeout.
Salary, management, benefits, career development, employee retention, far commute, low bonuses, pennies for a raise, company lacks direction and leadership
Associate Client Representative (Former Employee) – New York, NY – February 7, 2013
starts with making "warm calls" trying to get people to open accounts with the company, then trying to educate some clients about FX trading and the platform. Learned a bit about FX trading but nothing I didn't already know. Main problem is people do not know much about FX trading so it is hard to educate them about it. Management is helpful in all situations, problem is metting your quota - sometimes people just don't want to open accounts and management puts alot of pressure on you. The company seems to be shrinking and there is no upward momentum in career advancement in my opinion. Asides from that the people who work there are young and cool.
Senior Account Executive (Current Employee) – New York, NY – September 3, 2013
Don't like the company culture and don't like the management and overall direction of this firm. Company doesn't spend any time or money to develop it's own employees careers and hence every single employee want to leave this place which creates a very negative environment to work in. There's no advancement in this place.
Web Development Intern (Former Employee) – Bedminster, NJ – June 9, 2013
Typical day at work: - editing forex.com web applications (user accounts, and other related finacial applications that allow customers to trade currencies) - editing html5, css3, and jQuery - editing client side GUI - checking consistency over different browsers - interact with third party plugin developers
What you learned: - How web technologies are used in real world financial markets - ADXStudio Portal solutions - Interact with Marketing department to envision their ideas - How a financial application can be accessed as a service through the web
Free coffee, gym, long breaks
Job security, no room for advancement, routine web development for one particular market, boring.
SENIOR MARKET ANALYST (Former Employee) – Grand Rapids, MI – June 24, 2015
I really enjoyed working for Gain Capital, and the atmosphere was laid back and fun. I have many friends from my time there that have continued to be so afterward. Unfortunately, they are closing the Grand Rapids office, where I used to work, and I am not familiar with the culture of the firm outside of our outpost.