Claims Adjuster PD and BI (Former Employee) – Miami, FL – May 18, 2016
All claims offices kinda suck. If you read every single review, none have all positive reviews. All insurance companies purposely under staff and expect more of employees and then have a lot of rewards either monetarily or food in order to make you forget the 60-70 hour weeks you have to put in just to barely keep up. The job itself is really common sense but take focus and organization. If you plan on going home when your shift ends don't work here or any other claims job for that matter. However, if claims if claims is all you know then this office has a great atmosphere and the people are awesome. Both co-workers and management.
Manager (Current Employee) – Dallas, TX – October 28, 2015
I feel as though the company is truly concerned about my wellbeing and happiness. My ideas and thoughts are heard and my opinions are valued by my leaders. I think GAINSCO is a really great place to work!!
I have achieved and surpassed the departments goals percentage for each CSR, by setting a personal goal. I have an average of 90 calls per day and over 100 or more endorsements processed in a day. Job duties include assisting auto insurance brokers and insured’s with auto policies. Processing endorsements over the phone for agents and signed endorsements faxed in by agents, sending agent memos, non-renewing policies, reinstating policies, taking payments and canceling policies.