Pros: was able to use all my skills that i have been trained on prior to this job.
Cons: went 4 years without a raise, cut back the overtime, 35 hour work week but worked more hours than they paid you for.
Fast past, able to resolve most issues in the office from my Network and computer training. All around person for this office the go to person to get issues resolved and stream line the work flow.
Assisted 3 adjusters with all aspect of they're desk.
Filing forms, answering and resolving unpaid provider medical bills or paid incorrectly. Paid bills – more... through the Advocater resolved issues with the Advocater program for attorney bills. Meet deadlines on filing PLN forms. Pay mileage timely. Get files out to defense and plaintiff attorneys. Get medical records out for Peer review. RME's and IME's. Researched and resolved all medical dispute resolutions. Created form letter templates for the entire clerical staff. Instructed and trained all clerical staff on procedures and processes along with new adjusters.
Researched the need to revamp the way the clerical staff was set up to assist the adjusters. This was put in place last year.
I really don't believe there was anything hard about this job. I challenge myself on everything I do. – less