Gallagher Bassett Employee Reviews

Found 37 reviews matching the search
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No management, people clicky, fake people
claims (Former Employee) –  Mechanicsburg, PANovember 1, 2016
Not a good place to work. Management isn't in 70% to 80% of the time. They work from home while your trying to learn the job and co-workers show you how and then the boss comes back and doesn't like the work you have done.

A very difficult situation to say the least. No raises for three years.
Pros
free lunches
Cons
No management fake people cant keep staff and wonder why
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great people to work with/ great learning experience
Resolution associate (Current Employee) –  St. Peters, MOOctober 17, 2016
It all depends on the client you will be working with. One will need a high level of time management, and able to multi task very well.
Pros
great work environment
Cons
typical work related cons/no job is perfect
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Great Place to Work
Technicial Assistant (Former Employee) –  Auburn Hills, MISeptember 27, 2016
Learned about auto insurance claims, property damage claims, and injury reports. Very interesting. The manager was awesome. The people I worked with were great, very friendly, very helpful, made me feel right at home.
Pros
Great stress free environment
Cons
None
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Fast paced, friendly
Claims Representative (Former Employee) –  Laguna Hills, CASeptember 8, 2016
A fast-paced and fun place to work. Management was helpful and interested to know how things were going. There was always food, if this is something that appeals to you, then this is a great place. Generally, speaking an enjoyable place to work. Do your job and go home at the end of the day. Or, do your job, chat a bit and go home at the end of the day. Management did not come down hard if you chit chatted a bit.
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Lots of intern outings
Risk Control Consultant (Former Employee) –  Schaumburg, ILAugust 24, 2016
I often inputted construction surveys regarding employees safety in the workplace. They educated me on excel and helped me update their online website.
Pros
Occasional free intern lunch
Cons
lots of desk work and not a lot of on the job audits
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Great family work environment
Lead Resolution Manager (Current Employee) –  Rolling Meadows, ILAugust 7, 2016
Typical day is very busy, must be able to multi task. Friendly work environment. Co-workers are always on hand to assist when needed. Claim reviews, and frequent daily diary are the hardest part of the job. Most enjoyable part of the job is definitely working with the clients
Pros
Working from home
Cons
Too much busy work
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Good place to work
National Sales Executive (Former Employee) –  Kansas City, MOJune 13, 2016
Lot's of opportunity. Hard work recognized and rewarded. Good benefits. Able to tele-commute. Good and supportive co-workers.
Pros
Advancement
Cons
Health Insurance
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Stressful, under paid for the extra work that is done outside of work hours
Claims Adjuster (Current Employee) –  Oklahoma City, OKMay 28, 2016
The work load is unreasonable. Branch manager is unconnected and only speaks to her favorites. The work environment is Very Stressful. Co-workers are ok. There is absolute No training. I think now they are trying to improve. There is a lot of racism in the office. Only a hand full of minority's and most of them are always getting called out for doing the same thing that everyone else in the office is doing. Conversation in the office is Often inappropriate, especially from management. Dressing up is used as a punishment if you are Not Green. Seating is used as a punishment for certain people as well. These issues could be for this location only but they need a change in management. I do however enjoy my clients.
Pros
Great clients, great vendors
Cons
Management, work load, work environment
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Relaxed Enviorment
Programmer (Former Employee) –  Itasca, ILMay 24, 2016
This is a relaxed environment with little to no micro management taking place. Your work load is dispersed out with timeline and deadlines and you are expected to meet them.
Pros
Fun place to work
Cons
none
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Initially the job was a great starting point for a claims career.
Claims assistant (Former Employee) –  Miramar, FLMay 20, 2016
I found myself to be over worked and under paid. The job was exciting and interesting. The loss of several employees in our unit led to my below average views of the company.
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Fast Paced Work Environment
Senior Resolution Specialist (Current Employee) –  Austin, TXMay 15, 2016
Best part of the job is helping injured workers and communication with clients. Also, working with other team members is outstanding. Very caring and helpful employees.
Pros
Variety of Job Duties, Good Team Enviornment
Cons
Very little room for advancement
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Bad work environment
Senior Claims Adjuster (Current Employee) –  Saint Louis, MOMarch 30, 2016
Very bad morale. Micromanagement. Very high pendings. The job is not possible on a 40hr work week. Very high manager and employee turnover. Everything depends on what client account you get on, a good account and the job isnt so bad, a bad account and you will be miserable. They do not allow you off a client or to apply for promotions while on a problem client as to not 'upset' them, but do not care at all about the happiness of their employees.
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Going Downhill
Account Manager (Former Employee) –  Chicago, ILMarch 3, 2016
This company changes its values more than often. The way employees are treated is deplorable. Benefits are expensive and confusing.
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Sweat Shop
Lead Application Specialist (Former Employee) –  Itasca, ILFebruary 24, 2016
Poor Pay, long hours, no job training. Only promotion are for Gallagher family or cronys. Clueless management.

Management claims there is no money for Regular workers' pay raises. But executive board gets $10 million+ pay increase every year.

A good place for first job so you can learn how it is NOT done.
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No work life balance
Sr. Resolution Manager (Former Employee) –  Tampa, FLJanuary 5, 2016
No work life balance. 60 plus hours a week required just to meet standards. People are nice. Pay is average for the position and experience level. Benefits are average for the industry.
Pros
Great people.
Cons
No work life balance. All work. Long hours just to meet standards.
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Caseload is too high
Senior claims adjuster (Former Employee) –  MissouriJanuary 4, 2016
Co-workers were great. To many demands made on adjusters. It is impossible to manage all daily tasks with amount of claims being handled by the adjusters
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Challenging.
claims adjuster (Current Employee) –  Harrisburg, PADecember 28, 2015
GB is a challenging work place. The amount of work overwhelming at times, little support and a unsympathetic management.
Pros
Working from home.
Cons
Work environment.
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Productive and good place to be
Administrative Assistant (Current Employee) –  Downers Grove ILAugust 20, 2015
Everyday I learn something new working in this environment with these great co workers. I am always busy and open to expanding my knowledge. There is a great vibe in this workplace due to the happy individuals working here and the management. The management cares a lot about their employees and helps them achieve what they want in their career. The hardest part of the job is dealing with unhappy claimants. The most enjoyable part of the job is being able to help and satisfy the clients and our members on a daily basis.
Pros
The benefits, great boss, paid vacation, weekends off
Cons
short staff, not enough vacation days
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Very professional staff and environment
Senior Claims Representative (Former Employee) –  Lansing, MIAugust 19, 2015
Position was exactly what I had thought it was. The location and the building is gorgeous. Every staff member extremely professional. Great organization.
Pros
Professional Environment
Cons
nothing really that I can think of
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Great Place t work
EDI ANALYST (Former Employee) –  Itasca, ILAugust 15, 2015
I worked for a wonderful Manager. The people there are very nice and helpful. The location is wonderful. They have both indoor and outdoor parking, and restaurants in the building.
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Overall rating

3.6
Based on 43 reviews
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Ratings by category

Work/Life Balance
3.1
Compensation/Benefits
3.5
Job Security/Advancement
3.3
Management
3.3
Culture
3.4

CEO Approval

80%
20 ratings
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