To live and die in the retail world.
Associate Manager (Former Employee) – Round Rock, TX – June 21, 2017
You have to really love fashion and need the discount to work here. A typical managers day, work with team to reach sales goals, observe performance on the floor and coach as needed to impact KPI's. Meet with that days manager for communication on store needs for the day/ week. Coming into the store , moral was low. There had been many changes in the management team over the last 9 months and the team was really looking for a leader. With a brand new first time store manager in charge there was a big learning curve and I was brought in right in the middle of it. Overall the culture was engaging when moral was up. However what was difficult was how much turn around we had with the staff. As soon as someone was trained, they left for college. When they came back for break they were relied upon as "veterans' but most lacked the desire to work as it was a temporary summer job. The company culture was too over the top. It was more about drinking the kool-aid. Also, there was little to no repercussions for poor performance. The hardest part was dealing with the call outs as most of the staff had little desire to show up and not afraid of recourse. The best part for me was seeing success from people that we deemed lost cause by the SM.
Great pay and benifits
Poor store leadership