Receiving Associate, Inventory Associate (Former Employee), Leesburg, VA – October 31, 2013
Pros: discount, pay
Routine and very disciplined job. Learned to work 1st shift. Co-workers were very helpful. hardest part was working black Friday. I enjoyed just being part of team willing to teach and help whenever needed.
Sales Associate (Former Employee), Grandville, MI – December 18, 2013
A typical day at work including me at the cash register, in the fitting rooms, or on the sales floor. I greet every customer that walks in and make sure that customers who have picked out clothes have a fitting room waiting for them. At the cash register my main goal is for my customer to open a Gap Credit Card.
I learned a lot about the retail business – more... and fashion.
My managers were amazing and very successful as well as my co-workers.
The hardest part of the job was having to fold all the fitting room clothes.
The most enjoyable part was working with the customers to find cute outfits and gifts. – less
Sales Associate (Former Employee), Round Rock, TX – December 18, 2013
Pros: entertaining and simple work
Cons: no complaints
Typical work day: Go to work and get my job done. What I learned: Work is a place for work, not friends. Management: Very structured and understanding of situations in within the work place and others outside the work place. Co-workers: Nice and very complete about their job. Hardest part: Nothing. Most enjoyable: Meeting new people every single day – more... and helping people choose an outfit or style that would fit their everyday lives. – less
It is ok place to work if you are a college student and would like to make money but not a good place to try to scructure your life with
Sales Associate (Current Employee), New York, NY – December 18, 2013
The most enjoyable part of this job is helping the costumers and have them come back to the store and ask for you specifically. Also the discount is pretty good. A typical day at work is clocking in and making sure i'm prepared for the day. meeting with a manager to be told what the goals are for the day. Maintaining a clean work area, assisting the – more... costumers. Working the register when needed. The hardest part of the job is dealing with the unruly costumers who come in daily with attitudes. – less
Customer Service Representative (Former Employee), New York, NY – December 18, 2013
Pros: learned customer service skills, great work environment
Cons: short breaks, hours cut after holidays
A typical day consisted of folding, assisting customers and working the resgister. I would also work in the stock room and replenish what was needed on the floor. During the holiday season i would work 15 hour days which was great. Unfortunately, once January rolled around the hours would be cut.
My co workers were very friendly. We would often go – more... out after work for dinner.
The hardest part trying not to spend my paycheck on Gap clothes. – less
Fun Place to work and interact with people. However not that many hours and many "on call " shifts.
Sales Associate (Current Employee), Glendale, CA – December 17, 2013
Pros: 50% discount, not a messy job
Cons: not many hours, lots of "on call" shifts, very busy during holiday season.
Fun Place to work and interact with people. Not a very difficult job, very enjoyable.However not that many hours and many "on call " shifts. You have to call 2 hours ahead to see if they will be needing you. This makes it very difficult to plan ahead, really interfears with your life out side of work.
Pros: management, great break schedules, huge opportunity for advancement, company policy is great, coworker diversity
Cons: holiday hours
I started working at the Gap as a shipment team member and we started the day really early, a typical shift began at 5 am and was scheduled until 10 am with an on-call until 2. As we got closer to the holiday season out shipments nearly doubled, and we were usually working from 5 am to 4 pm. We'd get in our shipment at about 6 am and we'd spend our – more... first hour getting racks and carts together, filling up our supplies of hangers and getting everything we needed, like censors and censor pins and trashcans ready for use. Our supervisor would let our delivery man in and we'd start organizing boxes into 3 categories: Men's, Women's, and Accessories. We'd take the largest shipment (usually Women's) and set up a system with someone opening boxes and dumping contents onto a table, two people opening and folding all the items that were in the boxes, two people censoring price pointed items and moving them onto either the hanger or baker's racks, and someone at the very end hanging everything that was supposed to be hung, we'd finish with the whole team running all the items and moving onto the next category. There were multiple policies and procedures to follow, but they were all relatively easy to learn. After only about a week of doing this I was promoted to a Full Time Women's Specialist - helping the merchandisers do whatever they wanted with the store and products- this included setting up and taking down displays and moving folding to hanging or hanging to a specific fold. I had never worked clothing retail so all of it was new information for me. I eventually worked the cash register and sales floor, along with the fitting room. Perhaps the best part of working there were my supervisors, the specialists and management had absolutely no qualms asking EVERYONE in the store what they thought should be done about specific situations, none of the "higher-ups" acted like they were in charge of you and they all really gave you the space to accomplish assignments and projects on your own and in teams. Nobody had that "I'm more important than you," attitude that you so often see in management. The people that worked there were all awesome, everyone was very outgoing and mature, and we were all serious about our jobs. Probably the most difficult part of working at the Gap was working holidays - Black Friday, specifically. There were so many people and the store was a mess for a while, and I worked overnight Thursday to Friday and came back to close Friday night! It was very stressful and high paced but also extremely fun. Management paid for food for the entire weekend and they were so lenient with breaks because we were all so tired! The best part of the job was that the whole store was positive, I never had any problems with extremely angry customers that wouldn't calm down (after working in a grocery store this was like culture shock!) and everyone I came into contact at work was truly happy to work there. – less
Customer Service Representative (Former Employee), Rocklin, CA – December 16, 2013
Gap was a seasonal position. I really enjoyed the company and the co- workers and I enjoyed helping people to shop and find what they were really looking for to make that ourfit specail for themselves or for someone else.
Sales Associate (Former Employee), Tampa, FL – December 13, 2013
Pros: colorful environment
Cons: messy customers
Very busy, very structuralized , and people oriented. Management is great and very personable. The work environment was always warm and inviting. The hardest part of the job was making sure that every customer was satisfied with their visit regardless of the product. The most enjoyable part of the job was being able to assist each customer with their – more... needs. – less
Sales Associate and Cashier (Former Employee), Bartonsville, PA – December 13, 2013
Pros: management, work environment, culture
Cons: night shifts only
Even though it's been a few years since working at the Gap, I will never forget the store manager Mary, or the few assistant managers I worked with during my time there. Everyone was always so friendly, willing to help, and had a great attitude. It was so easy to be in a good mood around them which only made working there and helping people that much – more... easier. – less
Assistant Customer Experience Manager (Former Employee), Chicago, IL – December 12, 2013
Worst job I have ever had. They have unrealistic goals and if you're a little too 'stylish" or classy dressed than their "tshirt, jeans and scarf" look they have, its a problem. If they don't like you, your schedule will reflect that. They would give you time to do your "DOR" but upper management will take that time to do theirs and make you miss your – more... own, forcing you to work OFF THE CLOCK, after your shift in order to keep somewhat afloat. Miserable place. And the only job i have where I would never work for company again. – less
sales associate (Current Employee), Massachusetts – December 12, 2013
Pros: family and friend-like coworkers, clean, fun, sales, employee discounts
Cons: slow, non busy days and cutting of work hours due to slow business days.
What I learned mostly from this job is how to give great customer service to all types of customers, multitasking, and managing time. The co-workers I've worked with through the years were all friendly and great to work with. They are the enjoyable part of working there.
Pros: 1hr breaks, positive environment, great customers, great customer service .
I would've loved to stay but unfortunately I had to move. Working at Gap is so much fun. Everyone was so positive and happy like me! The only thing I can say is that I surely learned how to fold clothes better and it made me love customers more.
Sales Associate (Former Employee), LAS VEGAS NV TOWNSQUARE – December 7, 2013
Pros: working with customers during the holidays
Cons: working when it was slow
I WORKED SEASONAL POSITION, LEARNED TO UPSELL MORE THEN BEFORE IN THIS FIELD. MANAGEMENT WAS HELPFUL AND RELIABLE. THE COWORKERS PLAYED A GREAT TEAM AND SUPPORT SYSTEM. THE HARDEST PART WOULD BE WORKINNG DURING SLOW HOURS. THE MOST ENJOYABLE PART WOULD BE ANSWERING AND ASSISTING CUSTOMERS.