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Gateway Foundation
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21 reviews

Gateway Foundation Employer Reviews

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Pleasing the customers
Counselor II (Former Employee), St. Louis, MO – May 20, 2013
Focus on customers receiving a high level of customer service by offering knowledge about the products/company, and genuine commitment to their needs.
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Life changing and rewarding place to work.
Chemical Dependency Technician (Current Employee), Carbondale, IL – May 5, 2013
Pros: to see lives changed.
Cons: overnight shift.
A typical night at work would include client monitoring. Staffing paperwork. Documenting and logging the nights events. Assisting clients as they prepare to have a productive day. I also run a daily recreational group that allows clients to get physically fit and healthy in order to live healthy lives once they leave treatment.
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Learning experience
Receptionist (Former Employee), Springfield, IL – March 20, 2013
Pros: learning a experience
Cons: short lunch breaks, no room for advancement
It's was a very different environment, but I learned a lot to add to my resume.
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Horrible place to work
Administrative (Former Employee), Carbondale, IL – February 26, 2013
Pros: free lunches and some of the emoyees
Cons: horrible management, no raises, favoritism, lack of regard for employees and clients, micromanaging, belittling
Gateway foundation has lost sight of its mission. They are only seeing the dollar signs. They do not care about the employees, or the clients safety. As long as you have commercial insurance, they will let you walk in even if you are not appropriate for the program.
Most of the management is awful. The director sits in his chair all day and reads newspapers – more... and magazines. The residential management likes to degrade other employees in front of their peers. They let the clients get away with being disrespectful because they are trying too much to be a friend instead of a role model.

They give you a ton of work and no help with it. They expect it to be done half an hour ago. No raises, but they can pay an over priced organizer that likes to micromanage. They have no regard for family and feel that employees should put aside their family and devote their whole life to gateway while others come and go as they please. They show favoritism in every department. Beware of this place! – less
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A terrible place to work if you have kids
counselor (Former Employee), Gateway Illinois – February 14, 2013
Pros: the clients
Cons: they have a very strict attendance policy
When I interviewed for this job I got a bad vibe. I should have listened to it. Prepare to be micromanaged, verbally abused, have your concerns ignored, and upper management always backs each other up. If you have any ethics or values whatsoever, DO NOT APPLY HERE. And if you are late or sick 4 times in the year, they fire you.
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Good Company to work for
Substance Abuse Counselor I (Former Employee), Hanover Va – December 13, 2012
I worked for this company for onlya very short period of time before the insitution was closed because of budjet cuts. Very good company to work for.
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Productive, fun place to work, a lot of activity for the clients.
Counselor II (Former Employee), Caseyville, IL – November 29, 2012
Pros: free lunch.
Cons: they lost a large amount of funding and i along with many others were layedoff.
Seeing clients counseling them, and understanding their problems. Documentation. I learned a lot about alcohol and drug use. The management was very organized understanding, always teaching you something new, and willing to hear new ideas. The best co-workers very good and dedicated people, always willing to help. The hardest part of this job was gitting – more... use to working nights. My most enjoyable part of this job was my anger management class. It just kept growing and growing. – less
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It is an OK place to work
Maintenance mechanic (Current Employee), Delaware City, DE – November 3, 2012
Pros: commitment
Cons: no room for advancement
Gate is about customer service and achieving a goal of each individual coming through the doors will be healthy when they leave.
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Helping people recover and start a foundation for building
Counselor I (Current Employee), Clinton, NJ – October 5, 2012
Pros: the company encourages advancement in education
Cons: distance
Managing a caseload of twenty female offenders in a substance
abuse/behavior modification in-prison treatment program. Conducting lectures on cognitive recon-structuring material. Monitoring several offender run groups, and individual counseling with each offender on the caseload twice a month.
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Just did my internship there
Internship (Former Employee), Lake Villa, IL – October 1, 2012
Pros: friendly co-workers and important work
Cons: low pay and hard work
Seemed like a good place to work but from what I gleaned it was pretty low pay for a lot of hard emotional taxing work.
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Tolerance and Patience REQUIRED
Community Transitions Residential Services (Former Employee), Broken Arrow, OK – September 26, 2012
Pros: habilitating consumers with intellectual and behavioral disabilities for community transition
Cons: management
The consumers were fun to work with however management was a different story
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Correctional Job Setting
Administrative Office Assistant (Former Employee), Brownwood, TX – September 3, 2012
Data entry,
great upper management,
awesome co-workers
i really enjoyed my job
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Fast past work atmospher that gives the option to work in a team or independent.
Administrative Assistant II (Current Employee), Chicago, IL – August 14, 2012
Pros: flexible work schedule
For the past five years, I have been an integral member of a growing organization: The Gateway Foundation, an award-winning, non-profit organization which is dedicated to making a real difference in the lives of clients. As an Administrative Assistant, my role is to ensure the success of our programs by: maintaining records, entering data, delegating – more... tasks, supervising and monitoring, and utilizing strong interpersonal skills between coworkers and supervisors. – less
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Excellent values, good pay, great co-workers, supportive supervisor
Counselor III (Current Employee), Illinois – July 21, 2012
Pros: staff incentives, free meal with your shift, pay, benefits, trainings
I think everyone's experience is different, but I enjoy my position, the pay is good, my supervisor is supportive and I like my co-workers. It's a great place to work.
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Gateway West
Counselor (Current Employee), Gateway West - Chicago – July 7, 2012
Pros: helping the client's
Cons: management, pay, no raises, lack of support for staff, lack of training, lack of empathy from managment
This review is for Gateway West. Whatever you do, DON'T DO IT! This site does not provide raises, does not listen to employees, the manager I work under is very bias and runs the employees out of the door. The client's are given whatever they want, when they want it despite what the rules state. Counselors are under minded by the managers. Most of the – more... time, I do not feel supported by upper management, especially because if the client's complain, they get heard more than the staff! Also, the expectations are ridiculous. Gateway West is the epitome of "over-worked and under-paid." – less
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Dwayne – September 13, 2012

Wow, maybe you work for Gateway out in Pittsburg. That's a whole different company. I worked at Gateway West and they supported me with tuition help, benifits, and even helped me transfer to another Gateway site when my wife's job changed. I loved the place.

WILLIAM1 – September 17, 2012

Hate to say it but You are RIGHT. GATEWAY WEST IS HORRIBLE.... IF YOU ARE A PROFESSIONAL DO NOT EXPECT A RAISE EVER. THE STAFF IS OVER WORKED AND UNDER PAID WITH OUTRAGEOUS EXPECTATIONS.

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ain't what it used to be
administrative (Former Employee), Illinois – June 30, 2012
Pros: peers
Cons: pay, upper management, no support
Unless your upper management don't expect to get a raise! Staff is overworked, understaffed, and underpaid. The moral is low, the clients don't get what they are there for. There is no support. The staff turnover is huge and they wonder why. CLUELESS!! Economy is bad. Cost of living going up. No raises in 5 years. No room for advancement. No job security.
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redpoppie – July 5, 2012

I experenced the same thing, as well as favoratism for certain employees.

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Outstanding Environment
Receptionist (Former Employee), Dallas, TX – May 30, 2012
Pros: great people, learning asset, eye opening experience
Cons: laid off
Gateway was an extremely outstanding company to work for. They are really in touch with the people and the comunity. I enjoyed assisting the clients in their transition from the correctional facility to a home environment.
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Fun place to work
Outreach Worker (Former Employee), Chicago, IL – April 13, 2012
A true learning experience. i learned about diffrent types of Drugs and how they affect the body and mind. Co worker we very helpfull and the hardest part of this job was finding the clients aftr they left treatment
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Great place to work for experience
Administrative Assistant (Former Employee), Chicago, IL – April 3, 2012
Pros: great salary
Cons: too much work.
This is where I received my life change to become an addiction counselor.
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One of the largest providers of Prison based TC counseling.
Clinical Supervisor (Former Employee), Va. and NJ. locations – March 21, 2012
Pros: experienced company with a positive reputation
Cons: prisons are hard locations to work in.
Excellent senior management, local management can vary. An chance to work long term treatment in a proven modality. Mostly prison based, but there is community based locations. Wide range of populations to work with in the company
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About Gateway Foundation

Gateway Foundation, Inc. is a Chicago-based not-for-profit organization committed to the fight against alcohol and other drug – Read more