Physician practices (Current Employee) – Granite City, IL – July 27, 2016
No place is a perfect place to work. I feel at GRMC everyone tries to be the best they can be. I am glad to be a part of the team and feel that everyone works together to accomplish the ultimate goal of taking good care of our patients.
Physical Therapist Assistant (Current Employee) – Granite City, IL – April 6, 2016
I have learned so much while working here, my co-workers are great and pretty helpful. The most enjoyable part of the job was getting to work with patients and the variety of patients you see here. Being able to gain experience with rehab, skilled nursing, bedside, and outpatient all in one job is pretty amazing.
Insurance Verification Specialist (Current Employee) – Granite City, IL – September 29, 2012
I gather medical charts for admissions from the previous day and call and get medical benefits and secure authorizations for that date of service. I have learned about diagnosis codes, medical necessity, medical terminology. The management is adequate. I work with some very knowledgable people and they have helped me learn a great deal about the Patient Access area. Deadlines. I enjoy just learning about the medical profession and helping people with their insurance benefits to make it less stressful in their time of need.
hospital services are written off after insurance pays
I feel like out of sight out of mind is our scenario.
Switchboard operator (Current Employee) – Granite City, IL – October 27, 2015
This company is a mega employer in this community but, it cannot retain staff. In the seven years I have been here my department has had a large turnover. There have been nine people come and go in this department. Some were here more than a year, others less. This year alone over 110 staff, hospital wide have either quit or been let go. I think that is a lot. One of the main reasons I hear is lack of organization. Another reason is lack of appreciation. The pay scale also is not up with the national norm. My position begins with a pay scale average of $13.50 to $15.00 an hour I make $11.25 an hour..
Unit Secretary Emergency Room (Former Employee) – Granite City, IL – December 13, 2015
The ER was like a family. Everyone helped each other and had each others back, That is very important to me. We had a big turn over with the nursing director position and the moral dropped. The hardest part of the job is not taking things personal. The best part of the job is being part of a top notch ER and being part of making a differance.
Good first job as a nurse. Gateway to new opportunities
Operating Room Nurse (Current Employee) – Granite City, IL – July 12, 2015
Preparing and maintaining sterile medical supplies • Preparing doctors and nurses for surgery • Providing scrub and circulator services • Setting up and operating specialized operating room equipment • Preparing and maintaining special equipment for medical treatment facilities • Providing assistance to medical staff during surgical procedures • Performing preoperative and postoperative procedures • Maintaining cleanliness of the operating room • Setting up sterile fields for surgical procedures • Examining and treating emergency or battlefield patients • Interviewing patients and recording their medical histories • Taking patients' temperature, pulse, and blood pressure
staff (Current Employee) – Granite City, IL – August 26, 2015
Awesome mangement team and exceptionally dedicated leaders that are highly involved. What a great place to work! Management is adept and handling all issues in in creating a truly great place to be employed, practice medicine, or volunteer.
Currently Employed Here (Current Employee) – Granite City, IL – April 7, 2013
I've worked for Gateway Regional Medical Center for over two years. This hospital is a great place to work with a lot of advancement opportunities. If your a hard worker, they will acknowledge it!
GRMC is also a part of CHS. For me, I am proud to tell everyone where I work and that I am a part of CHS. The leaders in the hospital are very personable and approachable. They have an open door policy and are easy to talk to.
Their main focus is patient care. This hospital is definitely going in the right direction. If I ever need any type of medical care I would not think of going anywhere but Gateway Regional Medical Center. My friends and family also have had great experiences while being here in the hospital.
Horrible Place To Work, OR To Have An Ambulance Bring You
Former Employee, Truth-Teller (Former Employee) – Granite City, IL – March 7, 2013
This hospital is just out to rip people off and make money, not provide "excellent care" as their company motto pretends. Their care is minimal and they charge their patients an arm and a leg for it. I know that this place is not a non-profit organization, but if you review the price of tests there, they are outrageous compared to other hospitals within the area.
That being said, they don't treat their employees any better than the patients there. They may pay slightly higher than other area hospitals, but the work conditions warrant much more than they offer. They are constantly understaffed because they have a business model of maximizing profit by working their care givers like dogs. If you search any job website - this one included - you will always see ten or more open positions, a lot of which are for very important areas...directors of departments, etc. The reason for this is Gateway's high turnover rate. There are a few nurses that have been there for many years, but they are only sticking around because they don't know any better and are just doing what they've always done. Back when the hospital was St. Elizabeth's, they cared about their patients and employees much more. The "benefits" package offered to full time employees is far more expensive than you could even get just buying your own insurance with the same amount of coverage.
As for patient care, nurses on the floor are given upwards of 6 patients at all times and are expected to do "hourly rounding" every hour, on the hour along with completing their other tasks - giving out meds, turning patients, makingmore... sure they are bathed, charting, contacting doctors, etc. With 6 patients, which is a normal "good" day, a nurse has ten minutes an hour to spend with her patients. Just to chart on a patient for the task of hourly rounding takes 5 of those minutes due to the overly complex new computer system they are using and the lack of training they provide on it as well as their constant "updates" to the system which move everything around and further complicate trying to find what you're looking for. So, 5 minutes an hour to accomplish every other task that a patient needs is what is allotted to these nurses. For this reason, if you ever visit a relative there, you will notice call lights blinking all down the hallway for very long periods of time without being answered - it's sort of like Christmas. Then, when they are answered, the nurse will ask the patient how they can help them, turn the call light off, go to do whatever the patient needs them to do, and half the time get distracted on the way by one of the other ten million duties piled on them, and totally forget about getting the patient what they need. Rinse, Repeat.
They do have patient care techs on the floors - sometimes. On a good day, they have one tech on each side of the hallway, each taking care of 12 or so rooms (a lot of the time, they just have one for the entire floor though). The techs also have to chart everything and also have to do hourly rounding, which means 5 minutes per hour with each patient, including charting, which may take 4 of those minutes. Their duties include bathing and feeding patients, changing sheets, cleaning up any "accidents" the patients may have had, pulling patients up in bed, etc. How can you do all of that within a minute? You can't. That's why if you visit your relative at Gateway, they probably stink and have bedsores, skin tears from being yanked very hard up in their bed, they are probably hungry if they can't feed themselves because nobody has time to feed them, and they probably don't even know their nurse or tech's name unless they look at the whiteboard at the end of their bed.
Some nurses and techs do the only thing they are able to and skip charting all day long so that they have time to pass out meds, clean patients, etc. Those nurses and techs end up spending an hour after work staying over to try and chart on everything that happened all day long with every patient they are caring for. It's impossible to remember 6-12 people's charting for a 12 hour shift and chart it all, so a lot of information is fudged or just made up. Patients' blood pressure, O2, and heart rate statistics are just filled in with any random "average" number, and doctors, in turn, think that patients are just fine, when in fact, they may have pretty serious issues that need to be addressed.
Zero time is spent providing quality care for the patients there, and it's not the nurses' or techs' faults, but the administration's and their greedy, money hungry business model. Employees who actually care for their patients always end up leaving to another hospital because Gateway doesn't give them enough time to care for their patients properly.
The hospital is completely unsanitary - nurses aren't monitored well and are told by people in leadership positions that infection control is not a big deal - not on the record, of course. On the record, they say how important it is, but privately...well, that's another story. The infection control administrator is very nice and tries to do her job well, but one person can't monitor an entire building by herself and she's the only person staffed for that position. Nurses who are otherwise very pleasant people ignore contact precautions and enter isolation rooms without gloves or gowns on (mainly due to time constraints), use their stethoscopes, monitors, etc. on people with MRSA, VRE, shingles, and other easily spreadable infectious diseases (while not wearing a gown or gloves), then go right to the next room with someone who is not infected and use the same equipment on them. I have even witnessed nurses hugging isolation patients as they were leaving, then hug another non-infected person immediately afterwards. While this is a very caring thing to do - hug your patient before they leave - it's also a great way to spread MRSA, VRE, C-Diff, shingles, and any number of other things that may be attached to the patient or their clothing. Respiratory therapy also has a habit of using their equipment (mainly stethoscopes and O2 monitors) on isolation patients and going straight to the next room without cleaning the equipment or anything. Many patients go to this hospital with minor issues - a cold - and leave with a very serious infectious disease due to the lack of sanitation and precautions. I witnessed a nurse one time walk into a room where the patient was positive for C-Diff without a gown or gloves, pick a patient up by her rear to move her to the bedpan, spread her cheeks...bare-handed, then walk out of the room, hit the hand sanitizer, and move on to the next room. I went up to her and said, "You know that alcohol sanitizer doesn't kill C-Diff, right?" and she said (like a know-it-all), "Let me explain something to you. You body is like a big pond. C-Diff is just a small fish. Your antibodies are big fish. As long as you have the big fish in your pond, the little ones won't hurt you." I replied with, "Well, you may have a bunch of big fish in your body, but some of your patients don't. And you're spreading all the little fish under your fingernails to them." I'm not sure if this is "the norm" at other area hospitals, but since I've personally witnessed it here, I would never visit Gateway as a patient. If I were hit by a bus directly in front of the hospital, I would tell the ambulance driver to take me to St. Elizabeth's in Belleville.
Which brings me to another point. When someone comes into the emergency room at Gateway, they are immediately considered a drug seeker. No matter what. I understand why - there ARE a lot of drug seekers in Granite City. It's normal for homeless people and dope heads to go to the ER to try and get a bed and a free meal or to get their next fix, but the doctors there assume everyone is like that. They regularly send people away without even giving them the proper tests to make sure they have a clean bill of health. I can understand not wanting to waste company resources on "repeat offenders" that have consistently come in looking for dope, but legally, I thought you were supposed to do everything you can to make sure a patient is ok before you release them. At Gateway, they don't. They have the ER doctor (there is only one on duty, no matter how busy they are) come in and look at you for 2 minutes and if you don't have insurance, they say you seem fine and release you unless you are obviously bleeding from a huge gaping head wound or you cut your arm off. If you refuse to leave and continue to say that you are sick, they will say that you are combative and have you admitted to the mental health side against your own free will. That way, the state can pay for your healthcare instead of the hospital having to foot the bill or hope you pay. The ER is also very unsanitary as well. I have witnessed a tech in the ER take a sheet off of a stretcher after a man had urinated all over it and, while the stretcher was still wet with urine, put another sheet directly on it for the next patient. I know that urine is sterile, but I still don't want to lay in someone else's. That's just nasty, but it embodies the Gateway experience.
So, if you're looking for a job, fresh out of nursing school, this is a great place to start. You will learn exactly how NOT to be a good nurse and when you finally turn in your resignation, your life will be much easier at whatever hospital you leave for. You will get to your new hospital and find yourself with plenty of free time every day if you continue to work at the pace Gateway sets for you.less
Registered Nurse (Current Employee) – Granite City, IL – November 13, 2013
I care for 23 patients with a team of 3 additional staff. I pass medications, admit and discharge patients, transcribe orders, answer phones and assist doctors as needed. I really enjoy working with my co-workers and find comfort in the longevity of the job. I also enjoy working with psychiatric patients as well as caring for their medical needs of which are easily overlooked. The hardest part of the job is stress management. Caring for the psychiatric population can be demanding.
Horrible work environment, managment is all about making money
pharmacist (Former Employee) – pharmacy – January 18, 2013
The patients are not the most important thing at this company/hospital. Income and money are. The patients are not taken care of because of short staff, and lean working conditions. Employees that were long term are destined to be let go. CHS does not foster long term employees. The neighborhood is declining. The upper management promotes the "yes" people, and stifle the creative people.
area, working environment, supplies, computers, etc
I worked for GRMC in the OR for short of 3 years. The charge nurse was extremely prejudiced. Staff was hostile and inconsiderate. I as an employee asked to get ACLS certification for 2 years and charge nurse refused to allow it. Staff nurses in OR would degrade fellow workers to surgeons, exclude and malign the character of coworkers. Unless you are married to someone or have worked there for 30 years, do not expect growth opportunities or being accepted as a team player. If you present to know something long time staff does not know, get ready to be segregated.
OR does not like workers who want to grow in their profession
Unit Secretary (Former Employee) – Granite City, Illinois – September 4, 2012
Incredibly busy BHS unit. You must always be on your toes and never let your guard down. The management at times was un-caring and placed you in very hazardous situations. I was a unit secretary but at times was placed on 1:1 patient observations with no breaks for either restroom or lunch. The co-workers were amazing but at times over-worked.
Occupational Therapist Assistant (Current Employee) – Granite City, IL – August 13, 2013
I have worked at this hospital for a little over 3 years now as a prn employee. I started out as a student completing my fieldwork and I was hired on immediately after I finished school and earned my certification and license. This is a wonderful place to work with amazing co-workers and other staff. On a typical day, I see patients for a typical day of occupational therapy...to help patients regain independence with their daily living activities.
Fun and rewarding job
I am only hired as a prn employee and need more steady hours.
Worked daily with trying to improve the emotional and physical strength of the patient, whether it be related to stroke issues or orthopedic issues.
Staff Nursing (Former Employee) – Granite City, IL – August 18, 2014
Typical day was helping and encouraging and promoting the progress of the patient in their rehab process. I learned to help the patient in allowing the prosess of their own rehabilitation through providing a safe and learning environment. The hardest part of the job was watching them reach the plateau and wanting to do more. I worked well with my co-workers, because they had the same interest in the wellfare and progress of the patients. The most enjoyable part of the jof is seeing the progress. Before I went into the Rehab section of the hospital, I worked in Mental heath, working with young children with behavoral problems. Working with kids, showing them other ways to deal with their stress issues. Hardest part was helping them during their emotional outbursts when they were out of control emotionally. The most enjoyable was working through this time with them. What I learned from the kids is that environment and their surroundings and experiences have so much to do with their mental and emotional outlook on life. As in Rehab my fellow workers had the same interest in helping the kids as I did.