Gaylord Entertainment Employer Reviews

As an ICE! Attendant, my job was to greet customers, monitor guests in the ice tent, work in the theater, and other tasks. I learned a lot about customer service and how to please people. My managers were very nice and helpful. My co-workers were great and we had exchange students from South Africa. It was fun getting to know them. The hardest part – more... of the job was when we would get thousands of customers and once, and have to work quickly passing out the parkas. The most enjoyable was seeing smiles on the guests' faces. – less

Working at special events at Opryland Hotel was a great job as a young adult. Working the events at Opryland Hotel involved staffing large seasonal events throughout the hotel. Management was great and very organized. The co-workers were easy and fun to work with. The events has some harsh climates to deal with. The best part was attending the evens.

I loved working here. The management was great, the people were excellent. Overall, it was the best job I ever had. :)

The best part of my job were my co-workers by far. We leaned on each other and exhibited true camaraderie. Management was OK but often times it felt as if they were only there for themselves and not the ones they supervised. People were advanced based on connections and not merit. I did enjoy meeting all the different types of guests but was often blamed – more... for things beyond my control. Then, management would come out and give the guest what I was told not to give them. They were always the hero and we were the low lives who took the guests attitude. I will say Gaylord is very good about culture and values. They are a very diverse group and you can learn a lot by working there. I would only caution those who have sensitive feelings and ultimately do not desire a career in hospitality. – less

Gaylord Opryland has a great culture of employees (STARS) and excellent benefits.

My typical day includes doing the payroll for the 60+ department employees for the hotel and also all of the billing for all of my department to be completed each day.

The only part is have a problem with is some of the long term management. I have not had any luck trying – more... to transfer departments after many times asking to transfer. I want to have more opportunity to learn about the business but I am always feeling like you have to be a "favorite" to get where you want to be in the end. – less

Built a strong brand and employee culture over the past ten years.

The hours were reasonable. It was a wonderful learning experience. The manangement was a wonderful team.

I really enjoyed my work with Gaylord Entertainment. I had planned to be with the company until I was ready to retire but was laid off before that time.

managers are very friendly it is just and awesome work place

This was a company that anyone would be excited to work for. The things that you get to be a part of were great. I felt very empowered at this company.

I enjoy the customers that come into ICE on a daily basis. I am love to make sure that they are happy and I enjoy my co-workers.

The job was easy and working in a fast pace like the hotel industry was fun and exciting.

Worked for the company for 12 years and 4 months until the restructuring. Great company to work for, enjoyed my co-stars.

Great at selling the corporate culture, but lacking in follow-through. The money is not consistent. The management is a little over zealous. HR is a disappointment.

Excellent Hotel, Resort, and Restaurants.
Awesome Management and Co-Worker Teamwork.
Excellent STAR Employee Training.
Most enjoyable part of the job the Resort Environment
and Caring Management and Employees.

Gaylord Entertainment - The Grand Ole Opry is a name in itself. Every day is a different task and you never know what will be thrown at you next, which I absolutely loved.

A typical day consists of maintaining security on customers personal property. Coming into contact with a diverse group of individuals. The hardest part of the job (third shift) was getting used to the odd hours.

I have very much enjoyed my career wtih Gaylord, and am only leaving due to Corporate restructuring.

As a current employee of Gaylord Entertainment, I've enjoyed participating in the growth the company has enjoyed over the years. I've had the privilege of being on the team to open our Florida, Texas and Maryland hotels.

Very fast past work environment
I worked my way from cleaning up Kitchens in Stewards Dept to one of the Lead Supervisors in the Purchasing Dept (will explain in Detail if asked to much to type :)
Management was territorial not much fun
co-workers where some of the best I ever worked with /for / Supervised
Keeping everybody happy (Guest fellow workers – more... and management)
was the hardest part
Guest Satisfaction knowing that you where able meet and exceed their expectations – less