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Gaylord Entertainment
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5 reviews

Gaylord Entertainment Employer Reviews

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Compensation/Benefits
Management
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Concern with Captains
Customer Service Rep (Former Employee), Nashville, TN –
Pros: flexable hours, customers were awsome, co-workers, i enjoyed working oryland in the end
Cons: short breaks, some captains where very hard to get along with, some captains where very dishonest, pay was not enough to live on
Customer's where the easiest part of my day. The team captain on duty sometimes was not much team orientated. Also captains where not honest on the cash handling part of their job. To many loose ends in the handling of cash on their part and how they finalized the process from cashier to Accounting. And by no means was the CSR at fault all the time.
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Overall Company at Corporate is a great place to work if you have the right manager for your department.
Credit Coordinator (Former Employee), Nashville, TN –
Pros: pay for luches at corporate, hotel is free for employees to eat, ceo should know more about the mangement, in the credit department, feel if he did know things would change.
Cons: not a fair work environment, in the credit department at corporate
need help with management, advancement opportunity is not within reach, also you cannot start work early or have overtime without the credit manager having an issue with it. Credit manager let's some get away with longer breaks than others without gettting them in trouble for writeups etc.
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Great Organization that was flourishing in every sense, the employees were treated well and built strong bonds.
Director, Strategic Alliance (Former Employee), Nashville, TN –
Pros: freedom in which to get the job done
Cons: work/life balance - i lived in their
Gaylord went out of its way to drive the culture of the organization. And that was giving the employees the power to make things right. customer service was the foundation of our success. And the culture was provided to support that behavior. The STARS, employees were reward for their success.I have not had more fun and been more dedicated any organization.
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Great place to work
Retail Supervisor (Former Employee), Nashville, tn –
Pros: everything
Cons: dont make your manager mad!
Great place, great co-workers, ok pay, Great Advancement.
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Great culture, good fit
Server (Current Employee) –
Gaylord Palms is an amazing place to work. They make you feel like you belong right from the get-go. There are plenty of different positions to choose from, and the management team is super friendly. I would definetly recommend Gaylord to any person searching for a job. They do drug test (mouth swab), and there is a minimum two week training period – more...  for any position.

Just look sharp, smile a lot, be yourself; and you'll get a job! – less
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About Gaylord Entertainment

Gaylord Entertainment Company (Gaylord) is a hospitality and entertainment company that owns and operates Gaylord Hotels (www.gaylordhotels.com), – Read more