GC Services Employer Reviews

Nice and up lifting envirornment
I have learned very good leadership skills and working with others
All of my co-workers are helpful in every way possible
The hardest part about the job is getting people to pay there monthly bill
The most enjoyable part is being able to have an open mind for new ideas to improve the company

A typical day at GC Services, consisted of various tasks. Opening I was responsible for logging attendance, sending various reports to the client and be available for the over 130 agents that were on the floor. In working in the various departments from Training to Payroll to Management, I have learned the importance of patience and having that ability – more... to work with such a diverse group of people. The hardest part of my job is leaving work at work. I am very passionate about what I do and the people I work with. The most enjoyable part of my job is to be able to coach and mentor people to prepare them for an opportunity to further their career within the company and be able to help others find solutions when they dont see a solution. – less

GC Services was a great place to work. There was a great environment, and the co-workers made me feel like I was part of the family from the time I started working there, until the time I left. Management did everything they could to help me out, and they taught me something new every day. The hardest part of the job was negotiating with the clients.

calling center, collecting, trobule shooting, explain bill

I worked at GC Services for six months its an easy job anyone can do it. They hire people like every week, so if you need a job ASAP you're guaranteed to get hired. You learn nothing in training, once you get to the floor you learn how to do the job. The shifts are horrible, I never had time outside of work it consumes your life. But the pay is better – more... than minimum wage & they offer overtime a lot. – less

I disliked GC Services because of their lack of compassion, its a call center so your pretty indispensable there... management did not get to know their employees therefore there was no relationship. Very impersonal.

I liked my schedule early in the morning because I was able to pick up my boys from school. I loved that it was a call center so nobody could see the way we were dressed or looked. The hardest part of my job was getting used to my schedule and the most enjoyable were my coworkers

I love what the business does. I love the hours and the breaks that they allow. I love the management and the co-workers. You can learn a lot and its not to hard to do if you listen and pay attention. It is a very enjoyable job and i can't wait to work there.

I felt that GC Services did not have good trainers. I didn't learn what I needed to until I got on the floor after my two weeks of training. GC Services expectations were too high considering they were hiring people everyday. I felt GC could have been more organized and more on point with their rules, concerns and changes.

The co-workers are the best. Management is understanding. High turnovers

Adhering to FDCPA/Federal/state/city laws/provisions, as defined in our training/FDCPA Testing
.Negotiating arrangements with customer to pay debt in full, or sets up the best possible arrangements.
Collecting assigned monthly budget as applicable.
Documenting all collections activity in a concise and accurate manner.
Correct deficiencies and oversights – more... during quality assurance reviews or as outlined by the Unit Manager, Assistant Manager and/or Manager.
Maintains good public relations. Performs other duties as assigned. – less

A nice full time job but too many young people in management and a little unorganized.

I would call people 3-5 months past due on their car payments. I would also look for and address to have the vehicle picked up after sending information over to repo agents. I learned how to work in a call center. This job prepared me for a better paying job at Capital One. Co-workers and managers were friendly. Once the company was bought out they – more... started demoting managers to regular associates, and letting people go. People always thought they were next. The best part was the people there and the experience I learned from there and was able to take with me to my next job. – less

The job was fun but was to far from my home and was not paying enough money, my co-workers was very nice and friendly

Great place to start working if you want to be a good collector and get a head start in that direction. Learning experience, great people and managers.

This job can be stressful, but if you know how to handle the customers in a proper manner everything will go amazingly smooth. Getting a certain amount of payments a day would lead to gifts, gift cards, pizza parties, extra break cards, anything you could think of. This would motivate you to do your job even better!

GCS is a collection office for many banks and companies. I was working with the Third Party Collection office for Credit One Bank. Designed Portfolio for payment collection strategies of customers in default. I provided people with best solution for current circumstances: loss of income, divorces that caused delay of the payments and many other reasons – more... that caused customer to be in default. Strategizing for better consumer portfolios for minimum impact of their credit. – less

Making outbound calls, skip-tracing, calling relatives to try and find defaulted borrower.

the people there are some of the best people to be around while you work.

this was a wonderful place to work as a employee of GC Services, I actually worked in the bookkeeping department in the Traffic Division for Fresno County, I would audit the amount of fines collected from our collection company and work with the Fresno traffic division updating their log for unpaid parking tickets