Pros: paid breaks, full hour lunch, bonus structure
Cons: no room for advancement
Contact debtors by answer incoming and outgoing phone calls
Answer customer inquiries about account status
Create and monitoring payment plans
Input all information regarding collection action of account into billing system.
Learned to detailed oriented and to adapt to multiple facets of a work environment.
Completed manager training program
Co-workers – more... were nice and very easy to get along with
Hardest part of the job was constant changes in policy and procedures.
I enjoyed most the bonus money earned for meeting and exceeding collection goals – less