Working at GC is great. We definitely get our fair share of calls, but at the end of the night, it is a lot of fun and games. The que slows down, and everyone starts talking. The environment there really is like a big family. There can be little bits of drama, like any work place, but if you know how to avoid it, you are golden. Over all, it's a fun and dynamic place to work, specially with all the raffles!!
I don't believe there really is anything too difficult about the job. At the most, I suppose it may be when we have to relay more negative information to our customers, but even then, you can find a happy medium with positive positioning.
I can say though, my favorite part of GC is being able to go to work and feel comfortable, almost like a second home, I mean, I do spend 40 hours a week there. It's nice being able to go from the warmth of your home to a cozy office space where you can talk with friends in your down time.