stressful, but well-payed
Customer Service Representative (Former Employee) – Copperas Cove, TX – October 13, 2016
A typical work day involves getting to work on time, clocking in, logging in, and making sure it all gets done in a fast timely matter.
a lot of Learning is done, just depends on the department and team that you are placed in. Management has its ups and downs, the supervisors are not too nice, but they are friendly..
The hardest part of the job is just getting your call handle time down, mainly because it can be high and can take a lot of FAST calls just to get them down, but its bad if your phone calls are Too fast.
the most enjoyable part of the job is getting to see "the people voice" she brings you joy every morning you walk in