Pros: promotions, bonuses, hour lunches, overtime.
Cons: negative, auto-dialer, management, not clean, very loud, misplacing documents.
a typical day would be fast paced, and dead-line orientated. I learned debt collection techniques and how to seriously multi task while collecting information and repeating any customer concerns in a compassionate manner while processing payments and getting data entry done. My co-workers there were friendly but there's a lot of complaints on and off – more... the production floor that gets tiring and stressful if you're normally a positive person. The most challenging part of the job would be negative attitudes from some managers and being on an auto dialer that had a lot more than a couple technical glitches. The most enjoyable part of the job were the 15 minute breaks every 2 hrs, pay, bonuses after promotions, and actually clocking out. The job is what you make it, wouldn't advise anyone to go into it as a career for the sake of being mentally drained and a bit unsatisfied. – less