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GC Services
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270 reviews

GC Services Employer Reviews

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Compensation/Benefits
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n/a
Collections Specialist (Former Employee), Lakeland, FL – February 24, 2013
Its a nice company to work for good positive enviorment. The training definately prepares your for the work you will be doing and they ade training very interesting and fun to keep you interested in the company
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Good company
Financial Services Representative (Former Employee), Lakeland, FL – February 21, 2013
Cons: low wages
The company is a good starting out job for young people. The management is caring and positive.
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Fun social enviorment to work at
Customer Service Representative (Former Employee), El Paso, TX – February 20, 2013
Pros: flexiable hours
Cons: no cons
Would work eight hours a day. Learned to communicate well with others and give what the customer needed on time. Management always kept the place alive. My co-workers were very easy to get along with. The hardest part of the job was collecting. Yet, if you work with customer you can always get something. The most enjoyable part of the job was the enviornment – more... around me. – less
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Calling Center
Account Representative (Current Employee), Copperas Cove, TX – February 18, 2013
Pros: weekends days off
Cons: stressfull job
Good opportunity. Chance to be promoted. professional environment.
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TALKING TO DIFFERENT PEOPLE
Customer Service Representative (Former Employee), Copperas Cove, TX – February 15, 2013
Pros: learning to talk and type at the same time
Cons: sitting all day
TALK TO PEOPLE ON THE PHONE AND GOT TO COLLECT FROM THEM AND IF I COULDN'T COLLECT I GOT TO HEAR DIFFERNT TYPES OF STORIES ON WHY THEY COULDN'T PAY.
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GC Services
Small business account representative (Former Employee), Weldon Spring, MO – February 12, 2013
GC Services wasn't a horrible place to work but the pay was not worht the drive or the amount of work you were expected to complete. I loved the environment though, including the type of work that was getting done and the people that worked there. Management was awesome but sometimes it seemed as though noone was on the same page and you couldn't get – more... your questions answered. There were a lot of changes constantly being made so there was always a lot of training and confusion going on which made for a difficult day. However, I enjoyed the fact that I got to help with a lot of this training because I was a worker that caught on to things quicker than others. – less
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collections
Account Representative (Former Employee), Columbus, OH – February 12, 2013
my best job . i loved collections because i like to skiptrace find people and sometime when you find then they want to pay the debt
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Collecting funds to help get customers' bills in good standing
Customer Service Representative (Former Employee), Knoxville, TN – February 11, 2013
Responsible for: collecting monies, Advising customers on best steps to take for account to remain current; making settlement deals with seriously delinquent accounts to settle debts; complete and review all new training modules to enhance professional performance; comply with all lNAFTA laws and guidelines while efficiently completing job
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Productivity rich call center.
Traffic Analyst (Former Employee), Huntington, WV – February 8, 2013
The company was a great place to work. Everyone was responsible for their own work ethic, and was paid accordingly.
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Csr
Supervisor over the phone (CSR) (Former Employee), El Paso – February 7, 2013
Pros: great work environment
Cons: n/a
I took phone calls over the phone as a supervisor. Mainly escalated calls.
Then management was good
My coworkers were great
Hardest part was with irate customers
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Over crowded work enviroment
Customer Service Representative (Former Employee), El Paso, TX – February 5, 2013
not enough interaction with co workers/ supervisors, not flexible with school.
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great job
Customer Service Representative (Former Employee), El Paso, TX – February 1, 2013
great job,fast growth,always had a great day and bosses were always making job fun yet driven
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Great!
Call Center Agent (Former Employee), Lakeland, FL – January 29, 2013
fexable scheduling, great work environment, amazing people, very professional
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A good starting place to learn collections
: Collector (Former Employee), Irwindale, CA – January 28, 2013
I learned a lot within my four years working there.Collections isnt the easiest job but with the help of managers and co-workers,it was fun learning and beneficial.I enjoyed being there.
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great environment
Customer Service Representative (CSR) (Former Employee), Lakeland, FL – January 27, 2013
I learned a lot from this company. The hardest thing I did at this job was let it go.
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gc services
Banking Specialist/ Account Manager (Former Employee), copperas cove tx – January 25, 2013
Gc services is ok for a job for now it has few things that work in your favor such as 401k and tuition reimbursment. Culture and Values of some management are not good. Its just a job like everywhere else use it to get to a good career
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Too Far Away, Too Early, Low Pay, No Benefits
Collections (Former Employee), Maryland Heights, MO – January 24, 2013
Pros: at least i was working
Cons: too far away, low pay, no benefits
Start Time Was 7:30 A.M. You Signed In And Was Fed Speed-Dialed Calls To Customers Who Were Delinquent On Their Bills And You Tried To Get Them To Pay, Now! I Learned How To Be More Disciplined, To Listen To Management And To Work In A Classroom Like Setting With Co-Workers. The Hardest Part Of The Job Was How Rigid The Work Was With All Those Calls – more... Coming To You So Fast! The Most Enjoyable Part, If Any, Was Learning Something New And Different. – less
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has to be one of the worst places i have ever worked
cust service for sprint (Former Employee), knoxville tn. – January 23, 2013
Pros: it a job
Cons: its not a good one
This is the most uncaring place I have ever worked. In bad weather they shut the blinds so the employee can not see the weather and get concerned about their children. Also filthy building and fillthy people. and the morale of the employees is enough to bring Mary Poppins down.
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Summary
Account Representative (Former Employee), Copperas Cove, TX – January 23, 2013
Pros: good hours nice pay for the hours awsome break rooms
Cons: the scheduels were very erratic
Gc sevices was not to bad a place to work the hours were always there and the people were very nice.there wre all kinds of different culture and ideas but the management was on a good day overly lax.I usally spent the day doing collections on toyota vehicles and the hardest part was dealling with the complaints and threats. Other than that it wasnt – more... to bad. – less
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excelent
collector (Current Employee), Copperas Cove, TX – January 22, 2013
call card holder for try to put account currents by phone. Make payments over the phone. Dispute accounts and send forms to card holder.
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About GC Services

GC Services is one of the largest business process outsourcing providers with nearly 9,000 employees in over 30 call center locations – Read more