Fun place to work.
Pros: full time
Cons: working late, short breaks, low pay
A typical day at work is sitting down answering calls all day with low to really high call volumes, not disappointing customers, and making sure they were properly taken care of. I learned to keep my tolerance high, management of time under 5 mins per call, and financially assisting customers. The management is tough but for good reason. They are easy to get along with when you do what you're supposed to. My coworkers are amazing, they definitely make the job more fun and no matter how rough of a day we have, at the end of the day we're almost always laughing and having a good time doing our job.
The hardest part of this job is taking care of irate customers. You have to learn how to calm them down and not say anything to further upset them, while keeping yourself calm and not lose control. The most enjoyable part is being on the "team" that I'm on. I love working with my group of people. My manager has made it easy for me to want to come back on a daily basis.