GCS Employee Reviews

Found 69 reviews matching the search
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Quick pace
Travel Agent (Current Employee) –  Long Island City, NYSeptember 16, 2017
Management needs major improvement... Work is fast paced but if your a fast learner it won't be difficult.. Overall not a bad experience... A great starting point.
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bad envioroment to work in
AAR-Transit Control Operator (Former Employee) –  Long Island City, NYAugust 29, 2017
gcs had bedbugs. the company was very unorganized supervision and really bad favoritism. No pay raises at all and you were unable to change your shift.
Pros
job was very easy
Cons
work envioroment was bad
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Fun place to work, great full time job
Customer Service Representative (Former Employee) –  Pueblo, COAugust 8, 2017
The only complaint i can really think of is they really need to offer better incentives,bonuses,and possibly raises, other than that the place is awesome to work for
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Unethical work environment.
Associate (Former Employee) –  Long Island, NYAugust 7, 2017
The place is run like a slave ship. Everything about it is negative. Unhealthy working conditions (people got sick the first week of training). Management expects the employees to adhere to unrealistic rules and guidelines. Would not recommend anyone to work there.
Pros
none
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A typical day at work
Customer Service Representative (Current Employee) –  Long Island City, NYJune 11, 2017
Work consists of booking trips all day. 1 hr lunch and 2 15 min breaks. Overall a company is ok. The management is decent and the rules are fair. The hardest part about the job is staying awake. The most enjoyable part of the job is satisfying the customer. The workplace is pretty unprofessional .
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very busy, fast paced job.
Telemarketer (Former Employee) –  Odessa, TXMay 19, 2017
this job was very fast paced and competitive, the pay was not that great but good for a high school student as a starting off job. The environment was okay.
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great hours
Call Center Agent (Current Employee) –  Long Island, NYMay 18, 2017
Working there was difficult the rules and regulations was at times ridiculous lots of favoritism, the hrs offered were great lots of overtime. Best advice while working there is mind your business be on time and do your job.
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New to area
Service Technician (Former Employee) –  Albuquerque, NMMay 6, 2017
Service calls on a daily basis. to include trouble shoot and repair of commercial kitchen equipment.
Enjoyed learning to read electrical schematic in sequence.
Management contact was over the phone.
We had a 2 man team.
Moving heavy equipment.
Customer satisfaction.
Pros
COMpany vehicle and phone.
Cons
Company moved out of area.
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Fun workplace
erison control (Former Employee) –  Dallas, GAApril 26, 2017
A typical day at GCS was long and hot. We sledge hammered, blew hay, lifted hay bales. I learned how to work hard in extremely hot weather. The management didn't really pay us enough for the work we had to do. The hardest part was probably the heat but the most enjoyable part were the fun people i worked with.
Pros
Manager fed us lunch sometimes
Cons
hot weather
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Productive
Sales Supervisor (Former Employee) –  Yuma, AZApril 16, 2017
GCS is a great place to start learning about the sales skills. Learn how to overcome objectives and rebuttals. Comes with great incentives and compensation.
Pros
Room for advancement
Cons
Schedualing conflicts
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Not the best job
Data Entry (Former Employee) –  Pueblo, COApril 15, 2017
Great hours in the summertime no hours in the winter nothing but down time they make you go to other regions with a minimum are no training at all would not work there again
Pros
Summer time you get hours
Cons
The winter you dont get hours
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Does not take care about thier employees and issues concerning them on there company time or otherwise.
Customer Service Representative (Current Employee) –  Pueblo, COApril 8, 2017
Never seen a Company with so little concern about those that work for them. Only care is about numbers and if you volunteer to do anything they ask of you. If not you are treated with little care
Pros
None
Cons
If you like abuse go here
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Busy and fast paced
Customer Service Representative (Former Employee) –  Queens, NYApril 7, 2017
Great place but need adequate space for employees. Shifts overlap and following shift wandering around for seating. Unprofessional behavior while assisting customers. Team leaders pick and choose who they will assist. Fully train for a certain position and rush trained on areas where full training was needed. Hired for one position but demanded to perform two without proper training. Dismissed if errors due from rush training cost company money.
Pros
Customer's satisfaction from professional assistance
Cons
Limited seating, unprofessional behavior while assisting customers
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Horrible job environment
Agent (Former Employee) –  Long Island City, NYApril 4, 2017
The work area is cold, the managers are rude and looks to get cursed out, the environment is ghetto, no grace period, nothing matters family or emergencies you'll get fired regardless to the reason of lateness or absence, they lied about pay amount and a lot of other stuff
Pros
None
Cons
Everything about the job
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juvenille workplace
Customer Service Agent (Former Employee) –  Pueblo, COMarch 31, 2017
There is lots of gossip and favoritism at GCS. Here it isn't about what you know or how well you do; it is about who you know. You will advance if you're a friend or relative of a person in a position of power. Managers were haughty and rude and let their position get to their head.
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horrible
Customer Service (Former Employee) –  Long Island City, NYMarch 27, 2017
This place is so horrible and ghetto. The employees and staff are unprofessional. staff is rude the customers are rude and so are the employees. surprised this is still a job.
Pros
none
Cons
fights, cold, ghetto, no respect, drama
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management seems to be on adderol all the time either that or 20 cups of coffee
Point of sale Field Technician (Former Employee) –  New York, NYMarch 21, 2017
company is cheap cheap cheap cheap cheap. And on account that I was wrong fully terminated I dont feel I can give this company a goog review they dont deserve it
Pros
pizza fridays
Cons
no micromanagment
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The most enjoyable part of the job.
Field Service Technician (Former Employee) –  Atlanta, GAMarch 15, 2017
resolving customer equipment issues using my training and experience to achieve the fastest and best repair for the customer issues concerning their equipment needs
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Do not work here
Call Center Representative (Former Employee) –  Long Island City, NYFebruary 14, 2017
Job is very unethical
They have no grace period if your late it's a write up even if one minute
The employees sell drugs in the work place | the team leads do nothing but smoke cigarettes and boss you around
They go so far to even not accept doctors notes they want you to come into work even if your sick in your death bed
3 write ups is a automatic termination
They will write you up and won't tell you till 5 days later
Very unethical place to work in
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Fun workplace
Reservations Agent (Former Employee) –  Queens, NYFebruary 2, 2017
Good pay , friendly Co workers, big environment . Comfortable and very easy job ! Working in a inbound call center is fun. They have free coffee on your break ! Taking the calls were very easy . I would recommend this job to anyone who love to go to work , make lots of money and be comfortable at the same time
Pros
Good pay
Cons
Short breaks
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Overall rating

3.4
Based on 92 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.2
Job Security/Advancement
2.9
Management
2.9
Culture
3.1