GCS Employer Reviews

I took inbound calls , selling accidental insurance, home warranty products, my co workers were pleasant to work with,I enjoyed making sales and hitting goals

I have to configure, image, and customize new or replacement PCs in a typical day at work.

Management structure was very hand off. Management allowed client services directors to handle their accounts as they felt best needed with little to no interaction with upper management.

Busy back to back calls made time go by a lot faster which was a plus.

The company selects people with a solid background on contract, sub-contracts and procuremet. GCS recruites peoples that are already trainned to do the one they arrive at the work place.

I had been the previous owner of G.C.S where i had employed over 60 employees been in business for over 14 years was certified on both the state and federal level with 14 certification treated my employees with the up most respect ran a respectful business had the been a pillar business of the city of hbg pa and the pa state goverment

I worked 3p-11p shift which was definitely long hours sitting around but, the use of your time made the day go by quick. I learned the in's and out's of being a telemarketer. My coworkers and supervisors were very experienced in the lower job duties and were always willing to assist you if you had any problems. Great place to work at.

Job a numbers game taking care of your customers only thing good about the work.Just my oppinion but manager is main reason for decline in business and lake of moral among service techs

it was a fun, nice atmosphere. The supervisors where always helpful and fun to be around. They motivated us to work hard but also to have fun at the same time. The only thing that I really didn't like was there were times we would go almost the whole week with out work because the systems were down and no work was available so that would have a major – more... effect on our checks. – less

My typical day at work was awesome I really enjoyed getting to my work station and seen the people around me smilling and saying hello. I learn to work as a team member and the management at GCS was really helpfull I really enjoy working with the people in my team they where really helpfull with me when i started to work there. I don't think there was – more... a hard part of the job at GCS and the most enjoyable part of this job was the fun activities that the management made. – less

Management was the biggest downfall of the place, money was the bottom line for the owner. Everyone was expendable.

Talk with customer about pass due account, help them make payments and set up future payments.

Im only basing this on my last job but........Global Contact Service (GCS) is a great place to work.They always promoted from with in which gave people like myself, ambitious and self motivated, advancement opportunites. Myself, i did not have a degree in computers but had a technical background installing satellite systems and home theatre systems – more... for Circuit City and other companies.... Global noticed my potential and hired me first as a rep where i was just making calls. Then i was offered an On- Site Support postion where i was able to work with their computers, servers, etc in one of their 13 locations.... After about a year or two of working as On-Site Support a position opened in their main I.T. department in which i applied.... They approved my application and i was hired for the positon. Unfortunitly due to the economy at the time, the company was forced to downsize and i happened to be a victom of the dreaded lay-off we all have nightmares about. But If it wasnt for Global and the training i recieved there then I may not have the additional opportunities i have today. Currently I am looking for employment and to achieve additional certifications with NET+, Cisco, Microsoft, etc – less

- Go out and knock doors trying to upgrade or recruit new Comcast customers.
- How to handle difficult people whether they are above you or a customer.
- My coworkers are nice and usually easy to work with.
- Getting someone to actually switch from Directv to Comcast.
- Meeting new people.

i wouldn't recommend this work place for anyone that is not able to make sales, they are very stricked that you make sale or they let you go. gsc is a good place for those tat can handle stress

This was a very good opportunity. GCS is a contracting company that deals with government contracts. The job I had with them was located at CH2M Hill in Chantilly VA. This commute was 4 hours a day from my home.

The State of North Carolina has long had its troubles keeping within the constraints of their budget. There comes a time when the value of educating the youth in our state must become top priority, and sadly that time has not yet arrived. On the wake of an educational system that is falling behind nationally, teachers preceded roads and construction – more... on the chopping block once again. – less

gcs e una empresa exelente el inconveniente en ese año era que no se hacia contrato solo boleta y yo necesitaba estabilidad