I had two different interviews, passed everything all the tests included, got offered the job and then a week later received an email saying they went with another candidate. I called to see why and they said it was because of my credit.
Applied online, phone interview, in-person interview with area supervisor, in-person interview with director (had to drive 1.5 hours from home for this one). The director told me on the spot that I was hired. I was offered job ~ 4 weeks from applying for position.
Takes about 4 separate interviews to get hired. A basic reading test, basic computer skills test, interview with job simulation, and job shadow with final interview with dept manager.
Answered - Claims Service Representative (Former Employee) - Macon, GA
The process is very different now. i started 16yrs ago at that time you filled out the application took a typing test, and a phone test. i was called back for an interview and i was hired less than 30days
About 3 weeks. Background check, education checks, credit checks, 3 interviews, Phone, in person audition, and manager interview.
It took me about 2 months total. 3 Interviews not including a number of computer assessments. They do hire you on the spot, but sometimes the training is a couple of weeks out.
Answered - ACCIDENT TOW BILLING SPECIALIST (Former Employee) - Macon, GA
A day at shortest, a week a longest. There's role play, shadowing the job etc...
Answered - Billing Specialist (Current Employee) - Macon, GA
Answered - Customer Service Agent (Current Employee) - Amherst, NY
About two weeks
Answered - Insurance Agent (Current Employee) - Virginia Beach, VA
The interview and testing started at 10AM and ended around 3pm
Answered - Personal Injury Protection Claims Representative (Former Employee) - Woodbury, NY