GEICO Employer Reviews

Started as an intern and moved quickly up through the ranks.

I work 10.5 hour days strapped into the phones getting yelled at (by customers) all day. Everything you do is tracked. After the licensing, training, and transition I am still in an orientation period in which I could be fired at any time. It's incredibly stressful. They record random calls which are completely picked apart and criticized. The goals – more...  they set are near impossible so they don't have to give you a raise. I believe Geico purposely puts their call centers in areas where there aren't many other good job opportunities so people will put up with it – less

Work work work no break, nobody appreciates how hard you work, everything constantly changes without notice, twelve hour days, barely any breaks, short lunch.

Geico is a great company, but if you want to be able to have time for your family this is not the place for you. They grade you as if you are in school.

Geico is a great company to work for in alot of ways. They pay well for the kind of job it is. My "typical" day wasnt actually a typical "day" as I worked the overnight shift! I learned alot of patience in this job, and I learned how to accept change, there was alot of change, constant revisions of how/when to do certain things. The management there – more...  was pretty good, but there were certain managers that were unapproachable and if you wanted a speedy precise answer you knew who to go to and who not to go to. The hardest part of my job at Geico was the schedule, I tried to get switched to a day time shift that would have worked better for me but I was unable to get it switched. I loved the people on the shift though! Since there were few agents on the overnight team it was more than a team, it was like a family, and thats probobly what I will miss the most! – less

GEICO is an outstanding company with great opportunities to advance your career. GEICO spends a great amount of time training it's employees to become superb insurance adjusters. I learned to be a go getter and to manage my own work flow all the while receiving assistance from my managers who are very knowledgeable about the insurance industry.

Rough company to work for unless you started at 18 and know everyone. Nepotism big time.
Management was basically micromanagent and we had requirements creep every day based on the whims of upper management and timekeeping was down to 6 minute increments.
The best thing I did was quit after 6 years there and have never looked back.

Great place to work.. Awesome benefits, helpful co-workers, and the hardest part if having to tell someone the have no glass coverage.

I admire company values and would recommend this employer as a great place to launch your career.

If you are a hard worker you can go far if you take it seriously.

typical day, diary, mail, reviewing claim files for arbitration potential and filing online contentions arbitration forums. Geico is great company to work for.

GEICO is a solid company and an interesting place to work. It was interesting exploring the customer experience and discovering ways to improve the website to make it more user-friendly and functional.

Id love to write a long review of the company, not enough time. Going through training, this place sounded great. Be apart of the GEICO family, will be treated with respect, well compensated....

Out in the actual work force, totally different story. Management would tell you not to work overtime, but you have to work overtime due to the amount of work – more...  they give. You can never catch up with the work load, it grows every day. Virtually every adjuster in their ARX program has to work overtime. In some cities, the adjusters will get paid "premium pay" for their time, which is less than your normal hourly average. In my city, there was no premium pay. I attempted to alert HR anonymously about this problem, never received a response.

I have now left the company and a huge burden has been lifted. When I informed my co-workers I was quitting, I was congratulated as if I beat cancer. – less

This is a face paced envirement. I have learned to type up to 50 wpm.The management is easy to deal with as long as you are on task. The co-workers have a lot of drama, so I am kind of distant to get my work done. The hardest part of my job is my average call time. I am a problem solver so if a insured has an issure I take my time to resolve it. The – more...  best part is they recognize you for good work. – less

Management is very friedly, they work with you when needed. Co-workers are great also, they offer great benefits.

Great company with excellent training to ensure that you are competent with the position acquired.

My typical day involves supervising 12 associates and helping out in our call center, which has over 150 associates on the floor every day. I am required to monitor calls and review files for quality as well as deal with HR issues that may arise within my section or on the floor. I am also required to give feedback to each associate regarding their – more...  performance. Performance management in this job are key.

I have worked here for a very long time and have met some of my best friends here, to be honest this is probably the reason I have stayed for so long.

Management has changed pretty drastically over the past 6 years, in my opinion not for the better. I am sure though, there are things going on much greater than I can understand. There has to be a reason for everything.

Supervision is hard, you become responsible for people and those people are what create your numbers and ulitmately determine your raise. It can be hard to try to understand why some are not driven and want to work hard to be the best, especially when that is what you are use to doing yourself. – less

this was my first call center experience and i did not care for it. could become insane at times with the high call volumes and company request that you skip your lunch to handle calls. They did provide free lunch if you skipped. company is of very good integrity and strong values. an excellent company to work for if you can deal with the call center

This is the most stressful job that I've ever had. I went from about 28k starting, and a year and a half later I'm at about 45k... so that pay is good, but I'm ready to leave it all behind. The stress of people yelling at you all day, and goals they ask of you are sometimes ridiculous. You'll last for about a year before you get burnt out.

fast paced, stressful at times, well compesated, room for advancement, great atmosphere