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GEICO
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533 reviews

GEICO Employer Reviews

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High paced... awful environment
Customer Service Representative II (Former Employee), Macon, GAJuly 24, 2014
Very stressful environment. Caused all kinds of medical problems due to the stress.
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Could be a better place to work
Liability Claims Expert (Former Employee), Woordbury, NYJuly 24, 2014
absolutely no work life balance. The expectations are unrealistic and the pay is ok...I hear the other locations are much better. Members of management are against their own employees. Advancement options available but are competitive.
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Great place to work
Customer Service Insurance Rep (Former Employee), Lakeland, FLJuly 22, 2014
Fun and friendly environment. Must have a lot of insurance knowledge, but the training is very intense, so you learn most everything in training.
Geico is very dedicated to keeping customers, so you must have the ability to do retention. Insurance is a take away business. You have to be able to show why Geico is better than any other company. Sometimes – more... this can be difficult. – less
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Busy always moving and helping someone
Insurance Sales Associate (Former Employee), Macon, GAJuly 18, 2014
Busy all day makes the day go by fast and easy to look up and its time to go home
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Stressful and unrewarding.
Customer Service II/Underwriter (Former Employee), Woodbury, NYJuly 15, 2014
Pros: benefits
Cons: management, job-life ratio, stress
Stressful and unrewarding. Nothing is ever good enough, even if you achieve a 5 rating in most areas, you are chewed out for the one 3 (which by the way is the company standard). You are expected to make your way to work even in a blizzard when your local government has issued a warning and urged you to stay indoors. No place for family life in this – more... company. – less
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Fun work place
Customer Service Representative (Former Employee), Fredericksburg, VAJuly 15, 2014
Pros: benefits
Cons: not getting off on time and only paid salary
calls on hold 24 hours 7 days a week
learned to handle a multi phone line.
management was great Co workers were very competive hardest part of job was not getting off on time.
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n/a
Total Loss SPP (Current Employee), Macon, GAJuly 14, 2014
Pros: benefits
Cons: short breaks
A typical day depends upon the department that you are in. GEICO will offer to reimburse you for any college courses that you take that are in relation to businesses classes, etc.
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Work your own hours
Insurance Transcriptionist & Homemaker (Former Employee), Fredericksburg, VAJuly 14, 2014
A typical day at work consisted of picking a few hours a day to work.
I worked on deadlines.
The management was extremely helpful and responded within a timely manner.
There were no co-workers, I worked from my home.
The hardest part was being able to hear all the audio.
The most enjoyable was the flexibility I had working from home.
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RUN, DON'T WALK AWAY FROM THIS JOB
insurance agent (Former Employee), Coralville, IAJuly 10, 2014
Pros: you become friends with your fellow trainees, like in an awful bootcamp
Cons: windowless, cheerless environment. you are nothing but a statistic
Do you want your every breath and gesture analyzed and given a number? Then this is the job for you. Soul-crushing. Promotions based on who can kiss ***the fastest and best. Current service leaders wear jackboots well.
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Great Company
Claim Service Representative (Former Employee), Cincinnati, OhioJuly 9, 2014
Pros: mangers are great as are the people
Cons: alot of hours
A great company to work for.
Pay is great as are the benefits
I was happy here.
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overall great place to work
Service Agent (Current Employee), macon gaJuly 9, 2014
Pros: benefits
Cons: short breaks
It is time consuming but has great benefits and ways to advance with in the company
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Great company to work for and a great experience.
Sr. Underwriting Technician (Former Employee), Fredericksburg, VAJuly 8, 2014
Pros: for those on the telephones, numerous incentives for efficiency in completion of tasks, profit-sharing, in-house gift shop, gym and vendors were brought in to supplement for shopping time.
Cons: lunch time was too short (30 min) and only 1 fifteen min break
A typical day at work would be arriving at work, eating breakfast in the cafeteria and then on to the everyday posting and report completion and when required (2 hrs per day Monday, Wednesday and Friday) on the phones answering calls from customers; updating their accounts, answering their questions and offering additional benefits available to them. – more... The interaction with the customers was very satisfying when all of their questions/complaints could be handled within a minimum amount of time.

Management was typically active in visiting the sections and updating on any changes that need to be made, additional training needed and followed up to ensure that the changes were implemented. When inclement weather struck, the management implemented it's policy for that event. I know of no other company that will provide accommodations and meals to the employees who are not able to make it home because of said weather. They also provided transportation to and from said accommodations.

My co-workers were one of the best parts of the job. I met and am still conversing with approximately 20 individuals even though I am no longer living in Virginia and not working for GEICO.

Lastly, the hardest part of the job was going to work when it was dark and coming home when it is dark. – less
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Challenging work environment
SUPERVISOR (Current Employee), Marlton, NJJuly 5, 2014
Responding to previous days e-mails and voice messages
Quick meeting with my group of Associates
Meeting with Management
Review previous production day numbers
The hardest part of the job is to get the management to understand the the morale of the associates and also to be able to sell the management views to the associates
Tho most enjoyable part – more... of the job is the family atmosphere of everyone working together for a common goal – less
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Extremely stressfull, but great benefits.
Auto Damage Adjuster (Current Employee), Salt Lake City UtahJuly 5, 2014
GEICO is a good company if you don't mind working many hours off the clock, and constantly being critiqued for things that are mostly out of your control. A person tends to be a number expected to meet numbers. There is great job security and great benefits though, and they are growing constantly so there is opportunity if you put in the time at a lower – more... pay scale. – less
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Felt like a slave
Claims Examiner (Former Employee), San Diego, CAJuly 3, 2014
Pros: some benefits
Cons: big brother, tragic circumstances
exactly 30 min lunches, that means you need to walk to their cafeteria, get in line and get all of this while also enjoying lunch.
they record every phone call and treat you horribly if your tone is ever not pleasant.
1 hour of traffic to and from work, advancement was given to those that show no empathy towards another living person.
I wish my job – more... hadn't been to treat each person as a transaction.

you do not get paid sufficiently to be a grief counselor.
The situations you hear about can crush your heart, when you want to give someone a hug but instead must tell them they aren't covered because of this exclusion and that exclusion. how awful i felt. – less
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jod dependability
Dispatcher (Current Employee), Macon, GAJuly 2, 2014
very busy..co workers are very nice...
being able to assist my customers is best part of ny job
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Lots of pros and cons
LICENSED INSURANCE AGENT (Former Employee), Woodbury, NYJune 30, 2014
great training program and pay, but the company is not lenient at all with time off, you aren't really allowed to miss even a day during the 1st 6 months. But after that you do get your PTO/sick time, etc. Parking is atrocious, Sometimes you have to walk half a mile from your car to the entrance but overall its still a solid company to work for
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Fast Pace Call Center Environment
Commercial Auto Customer Service Representative (Former Employee), Fredericksburg, VAJune 26, 2014
Pros: strong benefits, in house gym and dining hall
Cons: short breaks, potential high stress
Typical day included taking anywhere between 20-50 customer calls with regards to their business auto policy. Strong training with regards to the insurance business and commercial insurance benefits. Learned how to be more professional and was trained on multiple different systems that would be used. Became independent of coaches and management unless – more... there was a unusual situation.

Job can be very stressful when busy, and enjoyable when slow. Lots of fun people, management tries to make the day go by faster by having themed days or bringing in food for everyone to enjoy.

Agent rating system for Commercial insurance is poorly conceived. – less
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Green
Customer Service Representative (Current Employee), Indianapolis, INJune 24, 2014
Great environment, great morale, great pay, great benefits.
inconsistency in management and protocol.
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solid company but the pursuit to make a profit weighs on the work life balance of its employees
Trial Attorney (Current Employee), Melville, NYJune 23, 2014
Pros: financial stability
Cons: pursuit to be a low cost provider and make a bigger profit has cut into the quality of work life.
geico is a solid company financially and one of the Berkshire Hathaway companies. overall a decent company, but management in my professional department has tried to align itself with the corporate structure and that makes it difficult to practice law. the workload is too much and to try and balance a work and home life is very difficult.

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About GEICO

For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing – Read more