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GEICO
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602 reviews

GEICO Employer Reviews

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Fun workplace
Auto Claims Adjuster (Former Employee), Lakeland, FLOctober 27, 2014
-Team trainers and managers make sure they set you up for success.
-Company rewards employees good work.
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Poorly managed company
Senior Telephone Claim Examiner (Current Employee), Macon, GAOctober 26, 2014
Pros: profit sharing
Cons: micro managing, non caring managers and supervisors, unethical work environment
This would be a great place to work except for the supervisors who micro manage. The managers are unknowledgeable about the jobs that they manage and shove unrealistic goals down your throat. The job is horribly stressful and the micro-managing and unrealistic goals and demands take a toll on you both physically and mentally. Recently there has been – more... a spike in promotions but only for the new hires. Tenured people are treated as if they have the plague and are always behind the eight ball when it comes to being promoted. This is a direct result of unequal work distribution. – less
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Greater knowledge of customer service
Billing Agent (Current Employee), Macon, GAOctober 26, 2014
I worked my way up to a billing coach because of my knowledge and dedication.
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Great Company as a Whole
Auto & Powersports Insurance Sales Agent VI (Current Employee), Virginia Beach, VAOctober 26, 2014
Pros: benifits
Cons: mamangement
Great company as a whole but department managers have lost touch the employees and what motives them to exceeded.
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A growing company with room for improvement daily.
Customer Service Representative (Former Employee), Macon, GAOctober 23, 2014
Pros: the pay, cafeteria was downstairs, so no need to travel plus discounts.
Cons: odd hours; which i worked with and was able to do.
Receiving phone calls and going over policies with the customer to give them the best, courteous service possible.

I remained doing great customer service while; being A great team player.

The most enjoyable part of the job was receiving or looking forward to incentives to do better more professional work.
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Miserable and hateful place of work
Insurance Agent (Former Employee), Poway, CAOctober 23, 2014
Pros: paycheck
Cons: everything else about the company.
If you value your sanity and your relationships outside of a workplace, DO NOT take a job with Geico. This job put a strain on my marriage and my health and when brought up to management about my concerns, their response was "you need to relax" and "well maybe it will get better in the future?" Even with medical recommendations to take ONE day off, – more... it is required that you sign over all of your medical records to the HR office. Training is SIX MONTHS LONG and that schedule will change multiple times as will the information provided for you to do your job, then you will be knocked down by several "management" team members on how you're not doing your job good enough and with correct information. If you like high school drama and the personalities of 16 year olds in every position; if you like being spoken to like a child; if you enjoy being disrespected and constantly told you're not doing good enough at your job; if you are afraid of being fired on a constant basis, you may like it. However, I would not recommend this job to someone I hate, please DO NOT apply here. – less
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Prodctive, friendly, and professional place to work
Claims Service Representative (Former Employee), Virginia Beach, VAOctober 23, 2014
GEICO is a great place to work. The environment is fast paced. Its a friendly place to work and management cares about the job and life balance. The pay was great with plenty of raises and room for advancement. Overall I'd work for GEICO again and I highly recommend them.
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Loved the Company and the positions
Licensed Insurance Agent/Claims (Former Employee), Dallas, TXOctober 22, 2014
Was able to expand my knowledge in insurance industry and more so when became and Licensed Adjuster.
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GEICO is a good place to work and build a career.
General Manager, Human Resources (Former Employee), Woodbury, NYOctober 21, 2014
GEICO is a good place to work and build a career. There is a great deal of advancement opportunity and the company provides the training to pursue these opportunities.
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Great Company / Terrific Growth Potential
Liability Claims Adjuster (Former Employee), Renton, WAOctober 20, 2014
This is a great company to work for. The career growth potential is very good, but don't assume you don't have to put your best effort forward. Very good benefits.
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Reliable company, poor work/life balance
Claims Adjuster (Current Employee), Virginia Beach, VAOctober 19, 2014
Pros: benefits, co-workers, mission of the company
Cons: workload, poor work/life balance
good company that has an excellent reputation, great benefits and very good mission statement, focusing on integrity of work and its employees. However work/life balance can suffer because the workload can be so demanding and there is not enough employees to be able to get the work done in the amount of time that you are expected to do so.
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micromanaged
Senior Claims Examiner (Former Employee), Fredericksburg, VAOctober 17, 2014
Pros: pay and peofit sharing
Cons: ubmeetabe goals. senior. management. micromanagment. that god danned lizard
Very stressful place to work. They micromanage you and have unmeetable goals and they constantly Change how they want the job done. They script everything and want you to screw the customers out of their insurance benefits and fix cars with used or Chinese parts. They make you miserable. Nothing is ever right. They always want you to do more with less. – more... They even get mad if you use paper. They also make you sit in broken furniture. They listen in on calls and nothing is good enough. There are about 80 things to say or do in a call. They want calls to be 2:30 minuites and want everything perfect and 1 call resolution. They also penalize you for taking calls with a calls per feature resolution goal and they audit claims and penilize you if you don't save them money even if the parts and labor are fair and they stress you so much that many including me got sick and vomited every day and could not sleep and they wanted you to put up pictures of the anoying gecko and force you to look at him. The pay was good but management was awful and they always change bosses and goals and how they want the same job done. They are abusive mentally and they punish you for going to the doctor. I ended up on aderall Zoloft seraquil sleeping pills and more. I got shakes and tried suicide 2 times. Its not worth it. No wonder they are always hiring. – less
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Awesome place to work overall!
Bodily Injury Claims Adjuster (Former Employee), Fredericksburg, VAOctober 14, 2014
Pros: free lunches, company wide parties
Cons: none!
GEICO was a great place to work! Management was supportive and always helpful. The workplace was always positive and upbeat, even when the workload was high. Everyday challenges were always acknowledged by management and the team always worked together to complete tasks. Benefits and compensation were also great!
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Not family priented
Claims Representative (Former Employee), Honolulu, HIOctober 13, 2014
Pros: benefits, pay
Cons: micro managed, lack of resources
If you have a family this job is not for you. The hours are horrible and management is a joke.
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productive workplace
Hybrid Claims Examiner (Former Employee), Woodbury, NYOctober 10, 2014
Demanding workload
Good People
Great Company
Good Benefits
Good Profit Sharing
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Secure job, no work life balance.
Auto Damage Adjuster (Former Employee), Salt Lake City, UTOctober 8, 2014
Pros: company car, great medical benefits.
Cons: too heavy workload, little time off.
A typical day is spent handling claims, managing shop relationships, and managing auto parts supply chains. GEICO is great about providing education about the job. Local supervisors are in touch and easy to work with; management above that are superficial and way too metric oriented. Hardest part about the job is the too heavy workload and difficulty – more... in getting time off. Best part about the job is the ability to work independently. – less
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Productive and fun place to work with great benefits and great people
Licensed Sales Agent (Former Employee), Macon, GAOctober 8, 2014
Pros: profit sharing checks, tuition reimbursement, compensation, and benefits
Cons: short breaks
A typical day at GEICO was always educational and exciting. I learned how to interact with customers as well as build a better relationship with the team including management. The management team was always encouraging and went above and beyond to make sure we did our jobs accurately. They thoroughly equipped us so that we were prepared for in advance – more... within the company. Management always made themselves available. The hardest part of the job was the testing. However, the trainers did an excellent job at making sure we were prepared for the upcoming tests. the most enjoyable part at this job was the interaction with fellow team members, contests, and achieving the goals we had as a company while. – less
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The pay and benefits were great buy highly stressful.
ERS DISPATCHER (Former Employee), Macon, GAOctober 8, 2014
Pros: great pay and benefits
Cons: very stressful
My health changed working at GEICO. I went from taking no medication to having to take a blood pressure pill at night so I could raise my head off of the pillow and then taking one in the morning to sustain me through out the day. I was also on a prev pack for my stomach in which the doctors finally advised me (after indo and colonoscopies) that stress – more... was causing me to have stomach pain and throwing up EVERY DAY. When I left I stopped having the stomach problems and had to take only one blood pressure pill. – less
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decent job for high school kids
Product Modeling Analyst/ Customer Analytics Team (Current Employee), Washington, DCOctober 7, 2014
offers decent flexibility for high school kids. It was a good job though some of the people are incompetent.
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Unhealthy
Emergency Road Service Dispatcher (Former Employee), Macon, GAOctober 7, 2014
While GEICO pays very well, the stress isn't worth the money. They set unrealistic expectations for their employees and then punish you for not meeting said unrealistic expectations. They train you on how to handle calls in one way, but they "grade your calls based on a different set of unknown, arbitrary criteria.

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About GEICO

For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing – Read more