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GEICO
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470 reviews

GEICO Employer Reviews

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GEICO
Sr. Programmer Analyst (Current Employee), Headquarters, WAApril 22, 2014
Cons: healthcare is low budget, and very expensive for the associate.
GEICO is a very family friendly organization. You work hard, but you may not be compensated by evaluation numbers. They have a formula for the numbers and it does not matter how hard you work, the numbers must match whatever management has deemed for budget sake.

The associates at GEICO are great folks. The hardest part of the job is the siloed departments – more... and getting everyone on the same page to work together. It seems each person has their own missions within the company. – less
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Has great job stability
Customer Service Insurance Agent (Current Employee), Woodbury, NYApril 22, 2014
GEICO has great benefits and bonuses. Everyone who works there is pleasant and willing to help. Always room for advancement.
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poor leadership qualities in management
Accident & Tow Dispatcher (Former Employee), Macon, GAApril 21, 2014
Pros: good benefits
Cons: hours & supervision
The work itself was very enjoyable, although not challenging enough but your schedule changed frequently without notice; you had to check it every day to be sure when you was scheduled to work.

Supervisors at the time were posting out to other positions and seemed to be uninterested in the new recruits coming in.
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Productive and Professional industry
INSURANCE AGENT (Current Employee), Buffalo, NYApril 21, 2014
Cons: being a cog in the machine
-A typical day at work consists of speaking to policy holders about concerns or needs regarding their auto policy. On the job there are many times when you have to think on your own to create a solution for the customers so they hang up the phone happy and still a customer. I provide peace of mind because they essentially paying for something that isn't – more... tangible. I enjoy my job however I’m looking for a job where i can be a leader.
-I interact with my co workers and a daily basis and many of which look to me for guidance. – less
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Good job security, great co-workers
Telephone Claims Representative (Former Employee), Lakeland, FLApril 16, 2014
Pros: great benefits
Cons: not competitive pay
Geico is a great company to work for. They promote only from within the company after a certain level, which is great for job security and advancement opportunities. Geico's Lakeland office left much to be desired, however. The pay was not competitive, but the benefits they offered with employment were. Another downside was the fact that all employees – more... are completely expendable in the Lakeland region, and they have no problem hiring someone else to take your place. However, I had a great supervisor, great manager, and my co-workers were so much fun. The job itself isn't always enjoyable, but the co-workers really make it worth the extra effort. – less
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Not bad, but needs competitive salary
Telephone Claims Representative (Former Employee), Virginia Beach, VAApril 15, 2014
Working here was as demanding as any claims job, but I just wish that the pay was as competitive to other insurance companies.
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New York's #1 Auto Insurance Company
Liability and Personal Injury Examiner (Current Employee), Woodbury, NYApril 15, 2014
This Berkshire Hathaway owned insurer is the standard by which auto insurance excellence is measured.
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NO work/life balance
Inside Special Investigator (Former Employee), Getzville, NYApril 14, 2014
GEICO was a great company to work for.... 10 years ago. they've since cut benefits and made using existing benefits difficult. Its not what you know but who you know.
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Great Employer
Systems Technician (Current Employee), TucsonApril 12, 2014
Wonderful company to work for. IT department is always busy and quite fast paced. I've gained a lot of LAN experience working for this company.
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Very open and energetic workplace.
ERS Dispatcher 1 (Former Employee), Macon, GAApril 9, 2014
Pros: salary, benefits
Cons: very short breaks
A typical work day consists of logging on to your computer and opening several screens used to assist customer and answering calls for road service requests. I learned that assisting customers over the phone is different from dealing with customers face to face. My co-workers were extremely helpful and encouraging. The hardest part of the job was trying – more... to find ways to start a conversation with the customers. The most enjoyable part of the job was the satisfaction I gave customers. – less
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Are you willing to let yourself be tormented?
Auto Service (Former Employee), Fredericksburg, VAApril 9, 2014
Pros: food days
Cons: what breaks? lunch? nice if you had enough time to finish it! worse than boot camp
If you have really thick skin and can handle negativity then this is the place to be! This is absolutely the worse place to work at although benefits may be good, you are treated low here. Management is poor here, they should be screened for people skills. Training here is like boot camp, nothing but negativity is thrown at you. Tears down your motivation – more... and self respect. You are trained to be a robot. They don't care if you have a sick child or if you have medical problems. They will also make you come to work on a Government declared state of emergency!
My question to management was "Why is there so much negative feedback here?" managements answer "Well that's what you will get here at Geico, negative feedback. It will make you stronger, that's the only way you will learn what you need to work on." – less
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Family Oriented and a Great Company to work for.
Medical Expense Examiner (Current Employee), Woodbury, NYApril 8, 2014
Pros: health insurance, holiday pay, ot, 401k
Cons: i live an hour away from my job.
I have been working at Geico for over 5 years, which is one of my greatest accomplishments.

I work with a great group of people. I feel more than comfortable going to my managers about any issues I may have. They are always there to answer my questions.

My co-workers are friendly and supportive which is wonderful. I have made many professional relationships – more... throughout the years.

The hardest part of my job is dealing with the constant changes, but I am able to adapt quickly. – less
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do not work for this company!!!
Customer Service Rep (Former Employee), Carmel, INApril 7, 2014
Pros: some weekends off
Cons: interview process, employees.
After 3 waste of time interviews, you will get hired into a company full of people who are jerks. Pay is ok for the Indianapolis area, but the employees are cold and have zero personality . No room for advancement
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Great 'beginning' job
Legal Secretary (Current Employee), Woodbury, NYApril 6, 2014
Pros: very good benefits
Cons: not the most fair hierarchy outline; more limited pay than comparable companies
GEICO is a great workplace for anyone breaking into the career world.
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n/a
Insurance Agent (Former Employee), Fredericksburg, VAApril 2, 2014
The pay and benefits are phenomenal but they dont care if you are sick or your children are sick and they want you to be at work come hell or high water.
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Local Geico Office
Licensed Sales Agent (Current Employee), Atlanta, GAApril 1, 2014
Acknowledgements of sales are rewarded on a monthly basis.
There is no room for career advancement.
There are no health, dental or vision benefits offered.
Typical work day from 9:00am until 5:30pm.
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Great Opportunity for Advancement
ERS Dispatcher (Current Employee), IndianapolisMarch 31, 2014
Pros: great benefits, nurturing environment
Cons: short breaks, instability, inconsistency
The Geico culture is one that I have never experienced before. Never have I been around so many young people with career-driven goals who are working toward making their company the very best insurance company in the country. Everyone wants to see you do well and they will do what they can to assist you in doing so. If I did not have such a strong passion – more... for sports marketing and media, I'd stay with the company to build on my own career and be the very best I can be within Geico. – less
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Do you want to wake up everyday depressed and trying to decide if it's worth dragging yourself in to be unappreciated?! Then work here!!
Customer Service Insurance Agent (Former Employee), Macon, GAMarch 25, 2014
Pros: getting paid
Cons: everything else
If you want to wake up dreading your job everyday then definitely work at GEICO. A typical day at GEICO begins with you getting to work early, to start your computer up (unpaid,) you then log into the phones and start your day of being yelled at by ungrateful customers. You are berated for not being able to achieve goals that are not achievable to begin – more... with. I have learned that it important to feel appreciated in the job that I do and not just be another number. Management is very hands-off aside from your direct supervisor.. In fact I have been with the company for years and have never met my manager. Supervisors do not seem to be screened for their people skills. Most of the supervisors are very rude, inconsiderate, and only out to make themselves look better. My co-workers have all been very nice with what limited time I have to talk to them or get to know them. The hardest part of the job is going for hours, weeks, and months without any form of morale building. The most enjoyable part of the job is getting to go home at night. – less
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Great benefits.. Performance Based!
Emergency Road Service Dispatcher (Current Employee), Macon, GAMarch 24, 2014
Pros: benefits
Cons: hours and schedule
Overall, GEICO is a great compant to work for. I loved the fact that it was performance based which allowed the employee's work to promote itself. The work environment is great. However, the numerous of calls and disrespectful customers can have a toll on someone. A person must have tough skin to work in this profession. If not, the stress can really – more... get to them. – less
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It can be rewarding if your up for the challenge
CUSTOMER SERVICE REPRESENTATIVE (Former Employee), Carmel, INMarch 24, 2014
Pros: good pay, benefits
Cons: micro managed daily, different trainers and coaches constantly, meet the numbers.
I worked at the Carmel location for 6 months, it wasnt my cup of tea. Get state licensed in 8 days then 8 weeks classroom training and then another 2 months training on the floor. The job is not for everyone and I was told that by multiple people when I was struggling. I had over 7 different bosses and they all have a different style of "coaching" you – more... to be a better agent. I was in service and you mostly take NY callers that are upset about a rate increase or why their bill was so high. It is a very stressful job from two aspects, one being that you might get yelled at by customers sometimes one call after another. The second is the numbers you have to achieve in order to get "certified" which means you get a pay raise. The pay and benefits are great (14.56/hr) and if you can pick up on everything then you will succeed. Prepare to be on the phones for a year before getting to transfer jobs or location. Unless you are a superstar with meeting all of they dynamics ie; Customer Interaction, Quality, Umbrella referalls (have to refer them when icon shows have to have about 8 a month to be proficient), Calls Per day, First Call Resolution and Surveys (only excellent surveys count, anything less means nothing). Its the same thing day in and day out, I had two days off a week but not together, Sat & Wed. Typical Day; get there go over numbers in team meeting, hop on phones, get pulled off for coaching about failed calls, talk about numbers. Same thing every day. You get two 15 min breaks and 45 min lunch and 10 min free time for bathroom breaks not scheduled. Get used to constant change of people and policies, micro management, different coachs and trainers that constantly change and you will enjoy the job, it literally is not for everyone. But if you drink the kool-aid then you can go far in the company. – less

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About GEICO

For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing – Read more