GEICO Employer Reviews

The environment has become so factory run and the customer service aspect is difficult because the job demand is very high. It is a fun place to start and co workers are fun and work hard as a team.

GEICO is chronically understaffed. I believe this is actually part of their business plan. My typical day lasted 8-10 hours, WITHOUT any breaks or a lunch hour. Management wasn't terribly supportive. After complaining to my manager that there were too many files and not enough help, I was told that I wasn't doing enough work and was doing just enough – more... to get by. A month later, our corporate officers presented me with an award for 5th most inspections performed in the entire region. (This was out of an employee population of over 200) – less

I have worked for GEICO for over a year. I started in sales in Buffalo,NY and after losing interest in that position , I transfered to the HR dept. in the new Carmel, IN office.
GEICO is what you make of it. If you work hard and bring a positive attitude, you can do whatever you want. Tired of sales? Transfer to service. Getting complacent in claims? – more... Try damage adjuster . Bored in Buffalo? Transfer to TX. This company is what you make of it. You put in the work, you get the results. Challenge yourself! – less

see resume, from my work results each person would be different as to what he or she is looking for.

Modify, update, and process existing policies to reflect any change in amount or type of coverage per customer request.

Come in sit at a desk, take phone calls in order to sell insurance to over 14 different states. Meet numbers and goals in order to achieve any type of advancement.

A whole lot of phone calls would best describe Geico. The minute you slap on the head phones it's on. Working for Geico has increased my level of customer service being that Geico took this very seriously. The managment team there lead by example; they treated you the way you where expected to treat their customers so it played as a constant reminder – more... of how customer service was done. The hardest part for me was definately keeping up with the call volume. Geico has strict standards that your expected to meet. The most enjoyable part of working their is that even though you are CSR you still were treated as an equal part of the team. – less

Not to professional as far as letting you know your status of employment!

A typical day is filled with many phone calls to schedule vehicle inspection appointments for customers who have opened claims. Over the years, I have learned the best routine for myself to be able to complete my daily tasks, and it is all about proper time-management. I often find my co-workers look to me for advice when they have a process-related – more... question rather than approaching management. – less

GEICO is a great company for a consumer but not the best for their employees. Its a place that will allow you the opportunity to make consistent money, but they don't care about you as an individual. You do well, you're in their graces, but if you have a bad month, they throw you away.

Work daily in a call center setting with other customer service reps. Also worked in the training department to work towards becoming a licensed insurance worker.

The management and the work demand was the hardest part of the job since at the time I was in school and also carried another position so the work load was demanding.

The job overall was – more... a great learning experience and overall the company is a wonderful but demanding office to work for. – less

This is Salary employer and it is known that the day to day tasks is impossible to complete. Which would'nt be so bad if they allowed us to take part in all the perks of being a salaried employee. Health benefits are horrible as everything is out of network because the network chosen by the company is only in Maryland where Home Office is..but they – more... employ in almost 50 states. – less

worked 3 days a week 13 hour shifts.
I learner to operate presorting machines.
Very good coworkers at Geico
I loved the hours.

They keep you there because of great benefits and you get the profit sharing but management treats their employees awful. You are paid salary but end up working weekends and after hours and no overtime pay. Management is numbers driven and you are just a number to the company. Most supervisors don't back you up. I could go on but i would have to bring – more... up so many examples.The only good thing is the employees are great but supv and management stick together and never back you up. Stay Away – less

A typical day at work starts at 7:30. I log in to my computer, and check my email to see if any customer has replied to the previous day's email that I sent out. After I take care of any questions or issues that the customer has, I proceed to log into Geico's "in house" software, and go about the business of comparing VIN numbers that customers give – more... to what is in the database. Doing this daily helped me realize that double and triple checking your work is important, because a mistake could lead to a customer not being properly insured. – less

Good Company to gain experience working in, Heavy workload in every department

First let me say I still work here because I need a job to support my family. Would I recommend GEICO to friends? NO. In orientation, GEICO talks a good game how everyone is there to help you or to mentor you...that is so far from the truth when you actually get on the floor. The training is extremely basic and does not prepare you for situations that – more... occur on calls. You go to ask for help and you are ridiculed or ignored. The supervisors play favorites which can inhibit your growth. Needless to say the amount of knowledge your are expected to remember and execute perfectly is unrealistic. The goals that are set in which have to be met monthly are also unrealistic. It fosters a very stressful work environment where you literally go in everyday wondering if you will be fired this month. The pay is okay. Before being laid off, I made more at my last job in a call center with less stress. The benefits are too expensive to afford. If anyone here says the turnover rate is not high they are lying. GEICO pumps out training classes left and right . At times some departments have to do mandatory overtime to make up for those leaving. – less

A typical day included being on the telephone answering incoming calls in regards to assisting customers with new and existing claims. Also made outgoing calls to other insurance companies to resolve claims. Management was inconsistent in style. There were three managers within the department and all three had different styles that conveyed different – more... messages to employees. It didn't seem like they were all on the same page. The most enjoyable part of the job was being able to assist people and take care of what they needed. – less

• Around 8 years of IT industry experience in Linux ,Solaris, HP-UX and AIX System Administration.
• Extensive experience in building servers using Kickstart Process for LINUX, Jumpstart in Solaris, Ignite for HP-UX and NIM for IBM AIX.
• Involved in large data center migration planning, Server consolidation & data migration project
• Experienced in – more... the Installation, Configuration and Administration of Web & Application Servers like Apache, Tomcat, Sun One, and Jboss.
• Experience in creation & maintenance of file systems, and User & Group Administration.
• Performed memory and process management and troubleshooting.
• Experience in configuring, optimizing and troubleshooting of Linux/Unix servers
• Experience in configuring and administering the Load balancing clusters.
• Experience in Configuring and administrating the Firewalls and setting up the access rules.
• Created RAIDs using LVM, Veritas Volume manager and Solaris Volume manager.
• Excellent in installation and configuration of Patches and Packages.
• Experience in installation, configuration, maintenance and troubleshooting the Zones/Containers, SMF, LDOM and ZFS on Sun Solaris.
• Managed resources for Zones using Solaris 10 Container Technology.
• Involved in Server security hardening in AIX.
• Worked on networking protocols (TCP/IP, Ethernet), FTP, HTTP, NFS, NIS, DNS and DHCP.
• Hands on experience in installing, configuring and maintaining Samba & Send mail application servers.
• Experience in configuring RSYSLOG.
• Good exposure to Network Storage Solutions like DAS, NAS, LDAP and SAN
• Excellent Experience in Setting up monitoring system with Nagios , cacti and opManager
• Worked on Flash archives and Cron.
• VMware Infrastructure 3.x Installation & Configuration.
• Planning and Designing VMware VI3 (ESX3.x/ ESXi/ Thin ESX and VMware Virtual Center) & worked on LPAR.
• Experience in Shell/Perl Scripting languages like Bourne shell, Korn shell.
• Familiar with Change management tools.
• Maintain & administer Bind DNS
• Knowledge on basic Cisco Switches and Routers.
• Familiar with monitoring tools like vmstat, iostat, netstat, free, top and ticketing tools like Remedy, Peregrine etc.
• Worked on HOBBIT to check the performance, capacity and availability of the servers.
• Experience of working in Data centers with 24X7 Production and On-Call Environment.
• Strong verbal and written communication skills.
• A Good team player with ability to lead a team by example and motivate them to achieve desired objectives. Willing to take on extra responsibilities to get work done. – less

Great and fum place to work. Learned a lot.Great and fum place to work. Learned a lot.Great and fum place to work. Learned a lot.Great and fum place to work. Learned a lot.Great and fum place to work. Learned a lot.