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GEICO
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262 reviews

GEICO Employer Reviews

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productive work place
Document Specialist (Former Employee), fredericksburg va – May 22, 2013
worked 3 days a week 13 hour shifts.
I learner to operate presorting machines.
Very good coworkers at Geico
I loved the hours.
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Awful company to work for
Telephone Claims Representative (Former Employee), Fredericksburg, VA – May 21, 2013
Pros: benefits
Cons: treat employees awful and expected to work xtra hours w/ no over time pay.
They keep you there because of great benefits and you get the profit sharing but management treats their employees awful. You are paid salary but end up working weekends and after hours and no overtime pay. Management is numbers driven and you are just a number to the company. Most supervisors don't back you up. I could go on but i would have to bring – more... up so many examples.The only good thing is the employees are great but supv and management stick together and never back you up. Stay Away – less
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Productive workplace with plenty of time to learn
Underwriter (Former Employee), Macon, GA – May 20, 2013
A typical day at work starts at 7:30. I log in to my computer, and check my email to see if any customer has replied to the previous day's email that I sent out. After I take care of any questions or issues that the customer has, I proceed to log into Geico's "in house" software, and go about the business of comparing VIN numbers that customers give – more... to what is in the database. Doing this daily helped me realize that double and triple checking your work is important, because a mistake could lead to a customer not being properly insured. – less
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lots of work
Auto Damage Adjuster (Current Employee), Woodbury, NY – May 19, 2013
Pros: experience
Cons: workload
Good Company to gain experience working in, Heavy workload in every department
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if you like feeling unworthy, stressed, and unhappy..apply here
csr (Current Employee), va bch va – May 17, 2013
Pros: its a job
Cons: high stress unrealistic goals poor management
First let me say I still work here because I need a job to support my family. Would I recommend GEICO to friends? NO. In orientation, GEICO talks a good game how everyone is there to help you or to mentor you...that is so far from the truth when you actually get on the floor. The training is extremely basic and does not prepare you for situations that – more... occur on calls. You go to ask for help and you are ridiculed or ignored. The supervisors play favorites which can inhibit your growth. Needless to say the amount of knowledge your are expected to remember and execute perfectly is unrealistic. The goals that are set in which have to be met monthly are also unrealistic. It fosters a very stressful work environment where you literally go in everyday wondering if you will be fired this month. The pay is okay. Before being laid off, I made more at my last job in a call center with less stress. The benefits are too expensive to afford. If anyone here says the turnover rate is not high they are lying. GEICO pumps out training classes left and right . At times some departments have to do mandatory overtime to make up for those leaving. – less
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Great customer service but conflicting management styles
Claims Customer Service Representative (Former Employee), Honolulu, HI – May 13, 2013
A typical day included being on the telephone answering incoming calls in regards to assisting customers with new and existing claims. Also made outgoing calls to other insurance companies to resolve claims. Management was inconsistent in style. There were three managers within the department and all three had different styles that conveyed different – more... messages to employees. It didn't seem like they were all on the same page. The most enjoyable part of the job was being able to assist people and take care of what they needed. – less
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Linux Admin
Linux Admin (Current Employee), Chevy Chase, MD – May 13, 2013
• Around 8 years of IT industry experience in Linux ,Solaris, HP-UX and AIX System Administration.
• Extensive experience in building servers using Kickstart Process for LINUX, Jumpstart in Solaris, Ignite for HP-UX and NIM for IBM AIX.
• Involved in large data center migration planning, Server consolidation & data migration project
• Experienced in – more... the Installation, Configuration and Administration of Web & Application Servers like Apache, Tomcat, Sun One, and Jboss.
• Experience in creation & maintenance of file systems, and User & Group Administration.
• Performed memory and process management and troubleshooting.
• Experience in configuring, optimizing and troubleshooting of Linux/Unix servers
• Experience in configuring and administering the Load balancing clusters.
• Experience in Configuring and administrating the Firewalls and setting up the access rules.
• Created RAIDs using LVM, Veritas Volume manager and Solaris Volume manager.
• Excellent in installation and configuration of Patches and Packages.
• Experience in installation, configuration, maintenance and troubleshooting the Zones/Containers, SMF, LDOM and ZFS on Sun Solaris.
• Managed resources for Zones using Solaris 10 Container Technology.
• Involved in Server security hardening in AIX.
• Worked on networking protocols (TCP/IP, Ethernet), FTP, HTTP, NFS, NIS, DNS and DHCP.
• Hands on experience in installing, configuring and maintaining Samba & Send mail application servers.
• Experience in configuring RSYSLOG.
• Good exposure to Network Storage Solutions like DAS, NAS, LDAP and SAN
• Excellent Experience in Setting up monitoring system with Nagios , cacti and opManager
• Worked on Flash archives and Cron.
• VMware Infrastructure 3.x Installation & Configuration.
• Planning and Designing VMware VI3 (ESX3.x/ ESXi/ Thin ESX and VMware Virtual Center) & worked on LPAR.
• Experience in Shell/Perl Scripting languages like Bourne shell, Korn shell.
• Familiar with Change management tools.
• Maintain & administer Bind DNS
• Knowledge on basic Cisco Switches and Routers.
• Familiar with monitoring tools like vmstat, iostat, netstat, free, top and ticketing tools like Remedy, Peregrine etc.
• Worked on HOBBIT to check the performance, capacity and availability of the servers.
• Experience of working in Data centers with 24X7 Production and On-Call Environment.
• Strong verbal and written communication skills.
• A Good team player with ability to lead a team by example and motivate them to achieve desired objectives. Willing to take on extra responsibilities to get work done. – less
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Great place to work.
Quality Assurance Engineer (Current Employee), Chevy Chase, MD – May 9, 2013
Great and fum place to work. Learned a lot.Great and fum place to work. Learned a lot.Great and fum place to work. Learned a lot.Great and fum place to work. Learned a lot.Great and fum place to work. Learned a lot.
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My learning experience.
Insurance Agent (Current Employee), Woodbury, NY – May 9, 2013
Pros: benefits
Cons: travel time
Geico does have a great training program for all of their associates. Not only do they prepare for the job but they provide you with the right tools to be able to get your licensing. Even after your initial start with the company the continue to provide you with additonal knowledge of how to do your job even better, while keeping us updated on all new – more... information. – less
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Good company to work for.
Customer Service Representative (Current Employee), Getzville, NY – May 9, 2013
Geico is a good place to work. Pay and benefits are good and in general there is room for advancement.
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Call center environment
CLAIMS SERVICE REPRESENTATIVE (Former Employee), Macon, GA – May 2, 2013
It's a call center, so it comes with everything that involves. The company is well structured and your goals are clear. There is constant feedback on how to achieve those goals. However, the call center means you're tethered to a phone and computer for hours on end with little free time during the work day. If you can survive a call center environment – more... then the company is a great company to work for. – less
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– May 22, 2013

I go in for my day 1 assessment tomorrow. What should I expect? Any advice?

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Sold a dream...
Customer Service (Current Employee), Dallas, TX – May 1, 2013
Pros: great salary and health benefits
Cons: it's all about numbers...
Upon reviewing the job post, you're sold a pretty ok salary and ok hours with health benefits and paid training/licensing... The first part of "licensing" is always stressed as being the "hardest" part but in reality it's the easiest! It only gets worse from there. The first 6 months you are in "orientation" and are supposed to learn all there is to – more... know before they place you behind a computer and on the phone with customers... THAT DOESN'T HAPPEN! You are trained to the best of your trainers ability which in some cases isn't much! They introduce "obtainable" goals that get increasingly more and more UNOBTAINABLE! In the beginning they stress how concerned with your progress and success they are but that soon turns into them just making sure you're reaching your numbers. NUMBERS NUMBERS NUMBERS is all management is concerned about, they don't care about your health or personal concerns about how you feel about your job knowledge and performance. As long as you have the numbers, they consider you perfect but as soon as you fall below the company's standard of a 3 you get extreme micro managing and suddenly they are concerned if you are a good fit for the company. You don't even have an input on your schedule, it's all determined by your NUMBERS! Overall I dread coming to work because I never know if my numbers will be good enough to stay "on top" with the company. If you are single and have no family or social life and want to devote all your time to your job then GEICO is awesome... But for the average person I wouldn't recommend working here. The turnover rate is EXTREMELY high and they are always hiring because people are constantly leaving once they realize what the job truly includes and how the company really operates! – less
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Productive and Well Rounded
Telephone Claims Representative (Current Employee), Woodbury, NY – April 29, 2013
nice place to work, stable
worked there for years
management needs consistency in procedures
hardest part is that lots of the goals set are not attainable
most enjoyable part is knowing you have a secure job
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Love working here
Senior Programmer Analyst 2 (Current Employee), Chevy Chase MD – April 29, 2013
Pros: freedom to implement your own process for the projects
Cons: no definite technical career path
A typical day starts with a morning scrum meeting at 9:00 am with the whole development team. Thereafter, I go back to designing and coding my module. If someone is struggling with some issue or if they want clarification on the architecture/design of the project, they would stop by my cube to discuss the resolution. Sometimes, I end up debugging issues – more... of the team members at their computer.In the afternoon, sometimes we would have technical meetings to resolve any design or architectural issues. This would usually be design review of the team members and we end up talking up the best design pattern to suit the solution. Around 5pm, the project manager would stop by to discuss the project deliverables,schedule or any other developmental issue. Late in the evening, I would build my code and check in so that the gatekeeper can merge the code and make the daily build.
I learnt a great deal about how to architect, design and code modular software which is both extensible and fast. I also learnt that a great deal from my coworkers not only about technology but also about life. I love working with my team. I also learnt that a well planned project and a thoughtful architecture goes a long way in making a project successful.

The hardest part of the job was convincing the management about the estimate and timeline of the project. The most fun part was of course building a beautiful system, which was delivered on time within budget with minimal bugs. – less
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Great place to advance career
Auto Sales Counselor (Former Employee), Woodbury, NY – April 29, 2013
Geico assist in advancing your career. Management is always willing to help you suceed and notifies you ways to improve. Geico offers excellent benefits and the ability to acheive additional incentive pay based on your overall performance. Most enjoyable part of working at Geico is helping customers!
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DO NOT WORK HERE IF YOU VALUE YOURSELF AS A HUMAN BEING
homeowners service agent (Former Employee), fredericksburg – April 28, 2013
Pros: benefits
Cons: no room to advance, constant drama, lies, hardly no time off for personal reasons, very strict environment
THEY HAVE PRETTY GOOD BENEFITS BUT OTHER THAN THAT THIS IS AN AWFUL COMPANY TO WORK FOR...UNLESS YOU LIKE KISSING A** AND BEING FAKE AVOID THIS COMPANY AT ALL COSTS.

THIS COMPANY HAS HORRIBLE MANAGEMENT, EVERYONE WILL KNOW YOUR BUSINESS (IF YOU CALL OUT AND WHY YOU DID), THERE IS A DEPENDABILITY RATING THAT MUST BE MET WHICH IS 97% IF YOU FALL BELOW – more... THAT YOU WILL BE FIRED. THEY HAVE A NURSE ON STAFF BECAUSE THIS JOB WILL CAUSE YOU NOTHING BUT ANXIETY AND OTHER HEALTH ISSUES.

ITS TRUE WHAT EVERYONE SAYS, GEICO RUNS THEIR BUSINESS LIKE FORT KNOX, THEY TREAT YOU LIKE ROBOTS AND GOD FORBID YOU HAVE A FAMILY ISSUE THEY WILL GIVE YOU HELL ABOUT LEAVING. IF THE ONLY THING YOU CARE ABOUT IS MONEY THEN SURE GO AHEAD AND APPLY BUT IF YOU VALUE YOUR SANITY PLEASE APPLY SOMEWHERE ELSE. 85% OF THE PEOPLE THAT WORK HERE OR HAVE WORKED HERE HATE IT. TRUST ME. IM SO GLAD I GOT OUT WHEN I DID. – less
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Good place to start, awful place to stay
Policy Processing Technician II (Current Employee), Fredericksburg, VA – April 27, 2013
Pros: good pay, decent benefits
Cons: terrible management, ridiculous policies, childish attitude of supervisors, stagnant corporate culture, poorly lit office
Management is horribly incompetent and completely out of touch with the general working population. While the pay is decent and the benefits are nice, there are so many rules and regulations that it feels a bit like being back in middle school. Employees are NOT valued as individuals and good luck suggesting change: the corporate culture is so stagnant – more... that any changes suggested by anyone other than upper management are completely disregarded. The company does not trust its employees at all: they police and micromanage the rank and file to death (for example, no you can't listen to an ipod at your desk you may record company information on it).

I worked both on and off the phones and I have to say off the phones is much better...however I would absolutely not recommend a call center job with GEICO to anyone, even my worst enemy. Yes it IS that bad.

The company makes a big deal about the opportunities for advancement but these are limited to those with very specific degrees regardless of skills/experience.

I have given this company 2.5 years of my life while I finished my BA. I will be graduating with a double major in History and Classics in a few weeks and wanted to give GEICO preference before I sought outside employment. I spoke with several hiring managers for multiple entry-level analyst positions and my years of experience, research and writing skills, and the myriad extra projects well above my pay grade that I have taken on throughout my career amounted to absolutely nothing. I was met with: Why didn't you get a buisness degree? I think a career on the phones in Sales or Service is right for you.

Sorry GEICO but the past few months have been an interview...for you to keep a talented, motivated individual who will have a BA and years of practical experience in a matter of days. You, unfortunately, are no longer being considered. – less
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Excellent company to work for with great benefits
Senior No-Fault Examiner (Former Employee), Woodbury, NY – April 26, 2013
Pros: benefits
This was a great company to work for anf has a very good work culture
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don't waste your time applying here.
Hybrid Telephone Claims Representative (Former Employee), Woodbury, NY – April 25, 2013
Cons: everything
you will have no time for yourself, your family, and you will have absolutely no peace of mind. you are easily replaceable and everything the company does is for show in order to sell policies and drive new employees to apply. they try and make it seem like the job is easily manageable however it is the complete opposite. if you want to deal with corporate – more... politics at its finest, by all means, apply to GEICO. if you want to actually prosper and feel like you belong somewhere and that your supervisors, managers, and fellow employees will care about you and your family's wellbeing, apply anywhere but here. – less
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Total theft Examiner (Former Employee), Dallas, TX – April 24, 2013
I worked for geico for 10 years. The first few years there were plenty of opportunities for advancement. But then that changed and they placed a criteria on who can advance, and reasons.
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About GEICO

For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing – Read more