GEICO Employee Reviews in United States

Found 1,350 reviews matching the search
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advancement opportunities available
Coordinator Management Development Program (Current Employee) –  Woodbury, NYJuly 6, 2016
This company affords a lot of opportunity for one to advance. like any other job you need to perform well in order to advance. contests are done to motivate associates.
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Productive, fun and fast pace work environment.
Service Agent (Current Employee) –  Virginia Beach, VAJuly 6, 2016
The average day at Geico is very busy. I'm on the phone servicing customers 9 hours out of the day. On average I speak to at least 70 customers in a day.
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Great place to Work
Licensed Auto Insurance Agent (Former Employee) –  Coralville, IAJuly 5, 2016
If you like to socialize, GEICO is a great place to work. Lots of interaction among employees, "open-door" policy with management; great benefits and pay; opportunities for advancement. Sometimes the hours were less than desireable, but there were many other perks to help offset that.
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Productive and rewarding work environment
Sales Supervisor (Current Employee) –  Coralville, IAJuly 4, 2016
Productive and rewarding work environment, great benefits and good work culture. Great place to work if you are hard working and looking to advance.
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Company characterized by their loyalty to their associates
Senior Data Analyst (Current Employee) –  Woodbury, NYJuly 3, 2016
Work life balance is encouraged. Collaborative work environment. Senior management open to ideas. Can work autonomously.
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fast paced in every department you work in
Claims Service Representative/Adjuster (Former Employee) –  Virginia Beach, VAJuly 3, 2016
Learned a lot about car insurance as typical day would be all about auto coverages and car accidents.
Had great co-workers and enjoyed working with them.
Hardest part of the job was giving bad news to policyholders.
Pros
pay & benefits
Cons
Daily change was poorly implemented.
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Geico is a busy and fun place to work
Billing Specialist (Former Employee) –  Fredericksburg, VAJuly 1, 2016
I learned how to work with customers and mortgage companies the management were good, loved the co workers, keeping my numbers up. the most enjoyable was the people
Pros
Fun place to work
Cons
Mico managing
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Excellent Benefits, great people to work with.
Insurance Agent (Former Employee) –  Fredericksburg, VAJune 30, 2016
Fast paced, work environment, smoke free, friendly people interested in you career well being, Great 401k program, health, and dental insurance.
Pros
Great Bosses
Cons
Commute distance
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Good Job
Professional Claims Adjuster (Former Employee) –  Katy, TX 77449June 29, 2016
I genuinely like the job however I don't like how you get bits and pieces of information on what you need to do your job, you will have to jump through hoops to get FMLA leave, if you work shift diff you get paid more or closely too the next level up so there's no point in promoting.
Pros
Snacks, Hours, Shift Diff
Cons
HR Leave
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Great Place To Work
Rental Specialist (Current Employee) –  Honolulu, HIJune 28, 2016
GEICO is a great company to work for with excellent training, benefits, and advancement opportunities. Management genuinely cares for all employees and leads us to our individual goals and overall goals with clear plans of action and training.
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Geico Customer Service Call Center
Customer Service Representative (Former Employee) –  Lakeland, FLJune 27, 2016
An awesome company and good people to work with. Training and corporate personality are good. Some of the best people in the world.
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Customer Service Rep
Customer Service Representative (Former Employee) –  Tucson, AZJune 25, 2016
If you don't mind working in a call center, it's an okay job.
Good Pay, but hard job to take. Phone personally not for me.
Calls Constantly. They do offer overtime a lot. Managers mostly nice and friendly. There is a lot of support. 6 months training.
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Positive environment with excellent benefits
Insurance Agent (Current Employee) –  Tucson, AZJune 23, 2016
Come for the benefits, stay for the culture. The benefits package is excellent from the beginning and the environment for the first few months is exciting. The most difficult part of the job was, like any call center, being tied to a phone all day. For GEICO specifically, the standards are extremely high, which is compensated for in awesome pay.
Pros
Great pay, great benefits, fun co-workers
Cons
Micromanaging, CONSTANT (SERIOUSLY) change.
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Great call center job
Customer Service Representative (Former Employee) –  Katy, TXJune 23, 2016
Unfortunately, I felt I had the necessary qualifications to be promoted and had applied multiple times and they always turned me down.
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Nice pay but no advancement
Customer Service Rep (Former Employee) –  Lakeland, FLJune 22, 2016
While secure job with nice pay. they do not promote often. when they do it is almost always from outside the company. they have a gym and cafeteria which is great if you plan on staying entry level forever. Work and expectation can be extremely challenging so it's not right for everyone
Pros
Nice cafeteria good pay
Cons
no advancement
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Overall good place.
Customer Service Representative (Former Employee) –  Honolulu, HIJune 22, 2016
Its a great company to work for. However, it is definitley not for everyone. You are working in a call center environment and have to be hooked to your computer all day answering phone calls.
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Great training programs and educational benefits
Insurance Underwriter (Current Employee) –  Macon, GAJune 21, 2016
A typical day at Geico is assisting customers in making changes to their policy...adding vehicles, drivers, or helping with a payment plan if the customer is in pending cancellation status...must stay available on phones at all times...very fast pace environment...constant change in policies or procedures...the hardest part of the job is receiving calls from irate customers that blame agents for any changes of premiums due to driving history or increases...l enjoy my team and the rapor that we have, teamwork when one is falling all assist to make sure no one fails.
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Only for the brave and the few
Customer Service Representative (Former Employee) –  Fredericksburg, VAJune 21, 2016
Working as a CSR you will find that the job is way more demanding than you could imagine a desk job to be. Management is very "wishy washy". Rules are always changing so you'll get different answers from different managers frequently. You have to be EXTREMELY chipper the entire time you're on the phone, even if someone is screaming at you and calling you inappropriate things. You will be audited an absurd amount and it's virtually impossible to be a perfect employee in their eyes. There is also no mercy on attendance. Be there 97% of the time or be fired.
I left after a year but a lot of people that went through the 3 month training in my class didn't even make it on the floor more than a day. The job sucks but the pay and benefits was worth it at the time.
Pros
Benefits, Pay, Gym, Cafeteria, Starbucks, Bank
Cons
Demanding, Exhausting, Emotionally Draining
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fast pace, exciting, rewarding, great pay
Emergency Roadside Dispatcher (Former Employee) –  Macon, GAJune 20, 2016
I loved working at geico, I would recommend it anyone
the managers are great and very helpful
Ive learned a lot about call centers and would do it again
the pay Is amazing and there are so many place to go with the company
Pros
great schedules, fun place, new experiance
Cons
none
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the most enjoyable part of the job
Customer Service Representative (Current Employee) –  Lakeland, FLJune 20, 2016
Geico is an amazing place to work with so many different benefits for all agents. I love how the have a cafeteria located on site so it makes it more convenient then having to leave somewhere for food. I also enjoy how many activities they have to keep co-workers involved, like bake sales, awareness groups, family fun days, etc. It's all around just a good company to work for where you feel appreciated.
Pros
benefits, environment, staff
Cons
options on shift changes, time off
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Overall rating

3.5
Based on 1,357 reviews
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Ratings by category

Work/Life Balance
3.2
Compensation/Benefits
4.1
Job Security/Advancement
3.5
Management
3.1
Culture
3.4