Pros: job secuity, profit sharing, team members
Cons: lots of paper work, estimating system
long days, lots of paper work, have to be on your toes, know your cars and parts, lots of negotiating,
what I learned the grass was not greener on the other side, Should have never left!
Management My supervisor was a hard working dedicated person, always made us strive to be the best. his down falls very sarcastic, but always backed up his team!
co-workers – more... I had been blessed to work with some of the best ladies and gentlemen, the team I worked with each person would help another out, always striving for the best we knew the job was over loading, but each one of us could call another and vent I had a great group of team players I worked with!
Hardest part was trying to keep the customer happy "10" level service, very hard, especially with the customers never read their insurance policy, or knew their deductible or coverage, dealing with the body shops trying to get agreed ed figures, and Supplements many.usually for other associates, but would take longer then a new claim.
most enjoyable was seeing a customer, go from dis-trot to super happy, when I was able to assist them or help them with an issue and it worked out. having the little get together s my Supervisor would arrange even if it was for an hour, just being able to laugh, and joke – less