Typical day at work consists of the following tasks for my current position: • Provide quantitative analysis and problem solving skills to address short and long term business issues • Generate and distribute statistical reports to Executive Officers, Upper Management and Regional offices • Analyze data for trends and variances • Present analysis findings – more... to Executive Officers • Lead development department budget • Extract data via SAS programming and other sources • Ad hoc analysis for CEO and Executive Management • Develop Excel generated reports to meet Management needs (using pivot tables, slicers, vlookup, sumifs, index, named range, conditional formatting and VBA macros) – less
Insurance Claims Processor (Former Employee), Macon, GA – May 13, 2014
I worked there for two years and noticed the work lifer balance was horrible they rarely work with you and the shifts they give you rarely coincide wit your home life however the pay and benefits are great but I believe no one can be happy there.
Customer Service Rep (Former Employee), Woodbury, NY – May 13, 2014
Pros: benefits, bonus, no experience required
Cons: excessive monitering and "hand-holding"
A lot of training and support from start to end. Terrific job for entry level applicants with more then fair compensation. Benefits are best I have had, especially the yearly bonus (thank you Warren Buffett) However there is constant monitoring and every minute your working seems to be put under the microscope. Those you are patient and have strong – more... work ethic can succeed but you must be able to follow each and every guideline – less
Liability Examiner (Current Employee), Woodbury, NY – May 12, 2014
Pros: decent pay, health benefits
Cons: supervisors and managers with attitudes and abusive workload.
Its only took a few months to realize what a toxic and demanding work environment it is to work in auto claims. You're trained to investigate auto accidents and rule against them in as little time as possible. You make two attempts for the drivers involved and if you have no success, deny the claim and move on. Management is only concerned about meeting – more... their numbers, they don't care if you are sick; dependability numbers are at stake. They don't give you any supplies (except for a pen and highlighter) and you are made to sit on broken and dirty chairs. When you ask why they tell you Geico is a low cost provider for this reason. The high turnover rate is a joke. No one cares because they know folks are in desperate need for a job in this economy so there are plenty more people to abusive. If you like long hours, never ending claims, screaming customers who are upset that you are denying their claims because you are trained to do so and are desperate then this is the job for you. This job is not for me, there is something to be said about having your health, sanity and morals. Job hunting.... – less
Licensed Property & Casualty Insurance Agent (Current Employee), Tucson, AZ – May 9, 2014
Pros: positive work environment
Cons: the job itself
-Take up to 60 calls per day as a Customer Service Representative for Personal Auto Policies. You're glued to your phone without any other tasks (Hence, the job title) -They put you through Licensing to become an Insurance Agent, and they teach you all the important things you need to know for the test, and the things that are going to apply to your – more... job. It's stressful, but the Instuctor is helpful. After that, training is a more accurate portrayal of what your job is going to be. And the training is very good, but instructors' styles vary, and some agents don't feel prepared to take calls when they get to the floor. -Management is positive and understanding -Coworkers are generally nice -GEICO tries very hard to prevent the job from feeling like a call center, but it still is. It's difficult to sit one place for 8 hours and wait for person after person to call in. People are generally upset, which is fair because no one wants to call any company unless there's a problem. The job itself is incredibly stressful -The most enjoyable part of the job is how awesome the Instructors, Trainers, and Management are. They're really wonderful and want you to succeed. For business-minded people who want to work in insurance, there's a lot of room for growth. There's a reason why people stay at GEICO for years and years – less
SALES REPRESENTATIVE (Current Employee), Macon, GA – May 6, 2014
Pros: excellent pay and benefits
Cons: stressful work enviroment; very stressful!
While GEICO is an amazing company to work for, I would not recommend this job to anyone who wants a life. The job requires you to work crazy hours and it is very stressful; the most stressful that I have experienced. The hardest part of my job is the customers we have to deal with on a regular basis. We are expected to take abuse from customers when – more... they say things that are obviously out of line. On the great side, the company does compensate one very well. The advancement within the company is amazing and easy. As long as you do your job and maintain goals you are guaranteed advancement. I experienced a promotion in within 6 months with a jump from 20,000/yr to 31,000 per year. So, if money is what you are seeking then go for it! \ – less
Customer Service Representative (Former Employee), Macon, GA – April 23, 2014
Pros: great benefits, sit-down call center environment
Cons: timed bathroom breaks
A typical day at work would be in a call center environment. I would sit in a cubicle answering phones that related to billing questions. I learned about tone quality, being able to multi-task, and being efficient in a one call resolution. My Supervisor was amazing and supportive. If there was a time I didn't understand something or needed assistance – more... she was there to assist. My co-workers although we worked in individual settings we still worked as a team. The hardest part of the job for me was in the beginning which was my average handling time. Trying to cut my talking time down under 3 minutes over time I was able to achieve this goal. The most enjoyable part was the company really knew how to take care of their employees. – less
15 minutes could save you hundreds on your car insurance.
Insurance Agent, Inbound Call Center (Former Employee), VA – April 23, 2014
Pros: great bonuses
Cons: attached to a phone all day
Very methodical routine attached to a phone for 8-10 hours a day. Learned how to smile over the phone and that people actually can tell if you are or aren't. Management is very typical of a office environment, very micro managed. Great team atmosphere between co-workers. Hardest part of the job was convincing someone to actually sign up especially when – more... you are saving them money. Eventually overcame that and it became the most enjoyable part of the day, handling all their objectives. – less
Sr. Programmer Analyst (Current Employee), Headquarters, WA – April 22, 2014
Cons: healthcare is low budget, and very expensive for the associate.
GEICO is a very family friendly organization. You work hard, but you may not be compensated by evaluation numbers. They have a formula for the numbers and it does not matter how hard you work, the numbers must match whatever management has deemed for budget sake.
The associates at GEICO are great folks. The hardest part of the job is the siloed departments – more... and getting everyone on the same page to work together. It seems each person has their own missions within the company. – less