GEICO Employee Reviews

Found 1,869 reviews matching the search
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do not work here at a CSR
Claims Service Representative (Former Employee) –  Macon, GAJune 23, 2017
benefits are great and the compensation is tempting but NOT WORTH IT AT ALL!!! Management does not care about their employees who are just a number to them. You work crazy hours and are under stress 24/7.
Pros
benefits
Cons
everything
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Mediocre Employer
Auto Sales Representative (Current Employee) –  Poway, CAJune 22, 2017
Call center environment with high volume of calls and high sales expectations. Limited interaction with management immediate supervisor coach individual performance.
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great
DISPATCHER (Former Employee) –  Ft. Lauderdale, FLJune 22, 2017
I loved working there i started as a filing clerk and ended as a supervisor had great staff made great friends and had to relocate that why i left i wish i still had this job.
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Not a bad place to work
Performance Monitoring Analyst (Current Employee) –  Getzville, NYJune 21, 2017
Ok place to work. Very poor scheduling options. Ample Opportunity to move up in the company however schedule flexibility is a must. Management is generally very accessible.
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if you like being micromanaged this is for you
Licensed Insurance Specialist/Team Lead (Former Employee) –  Fredericksburg, VA 22412June 21, 2017
this place is one of the hardest places I've ever worked at. they constantly change day to day procedures and will only work with you if you have a degree
Pros
good pay
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Fun workplace with lots of room for growth
Claims Service Representative (Current Employee) –  San Diego, CAJune 20, 2017
Once out of 3-month mandatory training with 100% dependability, you have the desire to choose your schedule based on availability and ranking in your training class. A typical day is 7.75 hours of work, with a 30-minute break. Management is readily available and willing to help you improve as an employee.
Pros
room for growth, full benefits
Cons
short breaks
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Good to Start at.
Insurance Agent (Former Employee) –  Virginia Beach, VAJune 20, 2017
Call center environment is very hard on people, the managers also make it hard to succeed by changing the goals on a constant basis. The pay was great, benefits amazing but in the end the stress level was too much.
Pros
good benefits and money
Cons
don't allow you to clear your head after calls, wants you to be a robot answering calls 10 hours straight.
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ok job
ERS Dispatcher (Current Employee) –  Macon, GAJune 19, 2017
Geico is a good company. I was told by a long time supervisor that you have to "Fake it till you make it"! The demands of the job can be overwhelming at times and very stressful. but if you like that type of work then go for it.
Pros
profit sharing
Cons
the stress of making everyday an A Call Day
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Fun place to work
Auto Damage Adjuster (Former Employee) –  Fremont, CAJune 18, 2017
Great team and always support for you. you are given all the tools you need to succeed in this company. plenty of avenues to expand. work hours are just enough to keep you refreshed everyday.
Pros
Company car, great hours
Cons
pay is low
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Great benefits. Terrible atmosphere
Accident Tow Dispatcher (Former Employee) –  Macon, GAJune 16, 2017
The Summary says it all. I left this company over 7 years ago, why is this mandatory for every job I've had???????????????????????????????????????????????????
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they don't use the same rating system within the ranks
Dispatcher, Emergency Road Service (Former Employee) –  Macon, GAJune 15, 2017
you are constantly getting monitored by team leads and team supervisors and there managers and also by the management at the home office including the owner. If you are rated a 2 on a scale of 1-3, a two is ok, however if you are rated a 2 on a scale of 1-5. oops you are worthless
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Good place for growth opportunities
Claims Adjuster, Customer Service Representative (Former Employee) –  Richardson, TXJune 15, 2017
Is a good place for growth opportunities. Very difficult to start in position outside service sales or claims. The stress from keeping up with required metrics and strong micro-managing can dampen your desire for permanent employment. Shift hours are assigned. What you apply for you may not get. You find out if it is even an option after dedicating months of training during traditional corporate hours.
Pros
Great benefits, ability to promote based on performance not tenure
Cons
Extremely micromanaged, Must work a holiday eventually, High paced environment and continuous metric/process changes
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Geico is not all its cracked up to be
Insurance Sales Agent (Former Employee) –  Lakeland, FLJune 15, 2017
Geico, while i learned and was trained by the very best i didn't feel as satisfied once obtained the position i wanted. I don't feel like they value tbeir employees nor the amount of work thats REQUIRED TO BE OF 1% OF POPULATION thats required to be hired.
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Claims are stressful
Liability Claims Adjuster (Current Employee) –  Macon, GAJune 14, 2017
The company is great to work but this job can be very stressful. Recommend you know what you're getting into before you come here. Benefits are great
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Productive place to work
Underwriter Technician (Current Employee) –  Virginia Beach, VAJune 14, 2017
Geico offers great benefits and career opportunities. The hardest part about staying at GEICO is its work/life balance. They expect you to put them first over your family.
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Good Company, low pay
Claims Examiner/No-Fault Adjuster (Former Employee) –  Woodbury, NYJune 14, 2017
Overall this is a good company to work for. the benefits are good but the pay is usually low. depending on your direct supervisor, that will depend if you like the job.
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productive strong culture place to work
Ending Position Senior Salvage Specialist (Former Employee) –  Macon, GAJune 14, 2017
Great place to work , excellent job security and benefits. Strong management support and culture.You become family working in this professional fun work environment.
Pros
Breaks and lunches paid
Cons
limited time off
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Extremely large call center
Claims Representative (Former Employee) –  Macon, GAJune 14, 2017
Hardest part of the job was being on the phone for the entire shift and being responsible for completing claim requests. The workplace culture was great, everyone encouraged each other.
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Good Job for a young professional
Licensed Sales Representative (Current Employee) –  Yonkers, NYJune 14, 2017
Very busy and intense, I have learned what a call center environment can be like, workplace culture is enjoyable you come across great people working towards the same goals
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The job it self wasn't bad it was management
Emergency Roadside Dispatcher (Former Employee) –  Indianapolis, INJune 14, 2017
They change you from experienced manager to low experienced manager that will throw you under the bus to save themselves and they want you to do too much for the pay.
Pros
Teams were very good and helpful
Cons
Managers were not all very experienced
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Overall rating

3.6
Based on 1,879 reviews
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Ratings by category

Work/Life Balance
3.2
Compensation/Benefits
4.1
Job Security/Advancement
3.6
Management
3.1
Culture
3.4