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GEICO
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537 reviews

GEICO Employer Reviews

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Great Place to Work
Auto Damage Appraiser I (Current Employee), Harrisburg, PAMay 5, 2014
Pros: hours
Cons: n/a
Maintain your own schedule
Management is great to help you succeed
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Good company
Customer Service Representative (Current Employee), Tucson, AZMay 1, 2014
A lot of opportunities if you are willing to make the sacrifice.
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Of th ejob
Insurance Representative (Former Employee), Dallas, TXMay 1, 2014
ok job,it was fine. very systematic, if you don't have much going on outside of work its fine.
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was very disapointed
Geico Insurance Agent (Current Employee), Farmers Branch, TXApril 30, 2014
management is awful and no job security at all with this company advancement is very limited with the company and time management is not the best at all
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bad
Service Representative (Former Employee), Dallas, TXApril 23, 2014
Lots of broken promises. Lenghty interview process. Everything is to geico's benefit.
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Call Center Environment
Customer Service Representative (Former Employee), Macon, GAApril 23, 2014
Pros: great benefits, sit-down call center environment
Cons: timed bathroom breaks
A typical day at work would be in a call center environment. I would sit in a cubicle answering phones that related to billing questions. I learned about tone quality, being able to multi-task, and being efficient in a one call resolution. My Supervisor was amazing and supportive. If there was a time I didn't understand something or needed assistance – more... she was there to assist. My co-workers although we worked in individual settings we still worked as a team. The hardest part of the job for me was in the beginning which was my average handling time. Trying to cut my talking time down under 3 minutes over time I was able to achieve this goal. The most enjoyable part was the company really knew how to take care of their employees. – less
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15 minutes could save you hundreds on your car insurance.
Insurance Agent, Inbound Call Center (Former Employee), VAApril 23, 2014
Pros: great bonuses
Cons: attached to a phone all day
Very methodical routine attached to a phone for 8-10 hours a day. Learned how to smile over the phone and that people actually can tell if you are or aren't. Management is very typical of a office environment, very micro managed. Great team atmosphere between co-workers. Hardest part of the job was convincing someone to actually sign up especially when – more... you are saving them money. Eventually overcame that and it became the most enjoyable part of the day, handling all their objectives. – less
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GEICO
Sr. Programmer Analyst (Current Employee), Headquarters, WAApril 22, 2014
Cons: healthcare is low budget, and very expensive for the associate.
GEICO is a very family friendly organization. You work hard, but you may not be compensated by evaluation numbers. They have a formula for the numbers and it does not matter how hard you work, the numbers must match whatever management has deemed for budget sake.

The associates at GEICO are great folks. The hardest part of the job is the siloed departments – more... and getting everyone on the same page to work together. It seems each person has their own missions within the company. – less
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Has great job stability
Customer Service Insurance Agent (Current Employee), Woodbury, NYApril 22, 2014
GEICO has great benefits and bonuses. Everyone who works there is pleasant and willing to help. Always room for advancement.
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poor leadership qualities in management
Accident & Tow Dispatcher (Former Employee), Macon, GAApril 21, 2014
Pros: good benefits
Cons: hours & supervision
The work itself was very enjoyable, although not challenging enough but your schedule changed frequently without notice; you had to check it every day to be sure when you was scheduled to work.

Supervisors at the time were posting out to other positions and seemed to be uninterested in the new recruits coming in.
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Productive and Professional industry
INSURANCE AGENT (Current Employee), Buffalo, NYApril 21, 2014
Cons: being a cog in the machine
-A typical day at work consists of speaking to policy holders about concerns or needs regarding their auto policy. On the job there are many times when you have to think on your own to create a solution for the customers so they hang up the phone happy and still a customer. I provide peace of mind because they essentially paying for something that isn't – more... tangible. I enjoy my job however I’m looking for a job where i can be a leader.
-I interact with my co workers and a daily basis and many of which look to me for guidance. – less
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Good job security, great co-workers
Telephone Claims Representative (Former Employee), Lakeland, FLApril 16, 2014
Pros: great benefits
Cons: not competitive pay
Geico is a great company to work for. They promote only from within the company after a certain level, which is great for job security and advancement opportunities. Geico's Lakeland office left much to be desired, however. The pay was not competitive, but the benefits they offered with employment were. Another downside was the fact that all employees – more... are completely expendable in the Lakeland region, and they have no problem hiring someone else to take your place. However, I had a great supervisor, great manager, and my co-workers were so much fun. The job itself isn't always enjoyable, but the co-workers really make it worth the extra effort. – less
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Not bad, but needs competitive salary
Telephone Claims Representative (Former Employee), Virginia Beach, VAApril 15, 2014
Working here was as demanding as any claims job, but I just wish that the pay was as competitive to other insurance companies.
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New York's #1 Auto Insurance Company
Liability and Personal Injury Examiner (Current Employee), Woodbury, NYApril 15, 2014
This Berkshire Hathaway owned insurer is the standard by which auto insurance excellence is measured.
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NO work/life balance
Inside Special Investigator (Former Employee), Getzville, NYApril 14, 2014
GEICO was a great company to work for.... 10 years ago. they've since cut benefits and made using existing benefits difficult. Its not what you know but who you know.
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Great Employer
Systems Technician (Current Employee), TucsonApril 12, 2014
Wonderful company to work for. IT department is always busy and quite fast paced. I've gained a lot of LAN experience working for this company.
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Very open and energetic workplace.
ERS Dispatcher 1 (Former Employee), Macon, GAApril 9, 2014
Pros: salary, benefits
Cons: very short breaks
A typical work day consists of logging on to your computer and opening several screens used to assist customer and answering calls for road service requests. I learned that assisting customers over the phone is different from dealing with customers face to face. My co-workers were extremely helpful and encouraging. The hardest part of the job was trying – more... to find ways to start a conversation with the customers. The most enjoyable part of the job was the satisfaction I gave customers. – less
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Are you willing to let yourself be tormented?
Auto Service (Former Employee), Fredericksburg, VAApril 9, 2014
Pros: food days
Cons: what breaks? lunch? nice if you had enough time to finish it! worse than boot camp
If you have really thick skin and can handle negativity then this is the place to be! This is absolutely the worse place to work at although benefits may be good, you are treated low here. Management is poor here, they should be screened for people skills. Training here is like boot camp, nothing but negativity is thrown at you. Tears down your motivation – more... and self respect. You are trained to be a robot. They don't care if you have a sick child or if you have medical problems. They will also make you come to work on a Government declared state of emergency!
My question to management was "Why is there so much negative feedback here?" managements answer "Well that's what you will get here at Geico, negative feedback. It will make you stronger, that's the only way you will learn what you need to work on." – less
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Family Oriented and a Great Company to work for.
Medical Expense Examiner (Current Employee), Woodbury, NYApril 8, 2014
Pros: health insurance, holiday pay, ot, 401k
Cons: i live an hour away from my job.
I have been working at Geico for over 5 years, which is one of my greatest accomplishments.

I work with a great group of people. I feel more than comfortable going to my managers about any issues I may have. They are always there to answer my questions.

My co-workers are friendly and supportive which is wonderful. I have made many professional relationships – more... throughout the years.

The hardest part of my job is dealing with the constant changes, but I am able to adapt quickly. – less
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do not work for this company!!!
Customer Service Rep (Former Employee), Carmel, INApril 7, 2014
Pros: some weekends off
Cons: interview process, employees.
After 3 waste of time interviews, you will get hired into a company full of people who are jerks. Pay is ok for the Indianapolis area, but the employees are cold and have zero personality . No room for advancement

About GEICO

For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing – Read more