Pros: benefits (also includes profit sharing), advancement opportunities, company culture, appropriate associate recognition, concentration on associate development
Cons: high pressure/stress
I held 4 different positions with GEICO in my four years there, all positions were in the claims department. My final position included handling open claims that involved serious bodily injuries and claims in litigation. My day included speaking to all parties involved in an accident, investigating policy coverage, determining liability for the accident, settling bodily injury claims, and corresponding with counsel on claims in litigation.
GEICO is overall a fantastic company to work for. They really do value their employees and if you work hard every day you will go far. They operate with a high level integrity and have a significant emphasis on employee development and morale. The benefits are great including medical, dental, vision, 401K, and annual profit sharing and they really strive to provide a fun work environment. There is ample advancement opportunity to those who constantly strive to be the best and put in the appropriate amount of effort.
The only two pitfalls can be working with difficult customers (almost everyone hates insurance company claim representatives; the industry just has a bad reputation even though GEICO really strives to provide outstanding service and do the right thing) and working in a high stress environment. The work loads are high and difficult, but with experience and the proper tools, it is achievable and overall a rewarding job. I did not want to leave GEICO, I had to due to relocating for my husband's job. If they opened an office in my new location, I would reapply again in a heartbeat.
The only people I have found that do poorly at this company are those that are not willing to work hard and do not want to challenge themselves.