Great company to work for.
Pros: great enviornment great pay entry level
Cons: training is hard. but worth it.
While employed with Geico each day was not the same. you would come to work and be expected to conquer new challenges in which you would go above and beyond to help your insureds.
Management is always there for you for whatever you need, but be expected to be challenged by them, They will want to make sure that you have the understanding down.
Even if your supervisor or manager is busy you can always count on your fellow work mates.
Training is probably the hardest part, they teach it as a fast bullet train of information, both, hands on, and trial and error style. with so much to know about the industry you will surely be prepared once you hit the floor. speaking of, They will put you on the floor within the first week of your training, as they break up each segment and then you have the chance of retaining and excising your newly gained knowledge. it was a great experience overall.
A frequent part of working in a call center environment is the fun pot -lucks,having food during your shifts and enjoying the atmosphere. beware! if one section is pot-lucking and you happen to have bacon-anything among it all you will draw crowds and random people who you have never seen before.