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GEICO
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566 reviews

GEICO Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
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Amazing entry level career
Customer Service Rep (Former Employee), Woodbury, NYMay 13, 2014
Pros: benefits, bonus, no experience required
Cons: excessive monitering and "hand-holding"
A lot of training and support from start to end. Terrific job for entry level applicants with more then fair compensation. Benefits are best I have had, especially the yearly bonus (thank you Warren Buffett)
However there is constant monitoring and every minute your working seems to be put under the microscope. Those you are patient and have strong – more... work ethic can succeed but you must be able to follow each and every guideline – less
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Geico Inside Sales
Licensed Auto Insurance Agent (Former Employee), san diego, caMay 13, 2014
Pros: friendly staff, training is top notch
Cons: sales quota, micro manage
Awesome company to work for and they are on top of training without missing a beat. Support is always there when you need some.
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Liability Examiner, Woodbury, NY
Liability Examiner (Current Employee), Woodbury, NYMay 12, 2014
Pros: decent pay, health benefits
Cons: supervisors and managers with attitudes and abusive workload.
Its only took a few months to realize what a toxic and demanding work environment it is to work in auto claims. You're trained to investigate auto accidents and rule against them in as little time as possible. You make two attempts for the drivers involved and if you have no success, deny the claim and move on. Management is only concerned about meeting – more... their numbers, they don't care if you are sick; dependability numbers are at stake. They don't give you any supplies (except for a pen and highlighter) and you are made to sit on broken and dirty chairs. When you ask why they tell you Geico is a low cost provider for this reason. The high turnover rate is a joke. No one cares because they know folks are in desperate need for a job in this economy so there are plenty more people to abusive. If you like long hours, never ending claims, screaming customers who are upset that you are denying their claims because you are trained to do so and are desperate then this is the job for you. This job is not for me, there is something to be said about having your health, sanity and morals. Job hunting.... – less
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Great benefits, great income.
Licensed Property & Casualty (Former Employee), Virginia Beach, VAMay 11, 2014
Pros: great benefits, excellent salary
Cons: some what confining, due to call center enviornment.
Wonderful people to work with. Very fair and consistent in everything. Flexible when necessary. /great training as well.
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Demanding but generally supportive workplace
Licensed Property & Casualty Insurance Agent (Current Employee), Tucson, AZMay 9, 2014
Pros: positive work environment
Cons: the job itself
-Take up to 60 calls per day as a Customer Service Representative for Personal Auto Policies. You're glued to your phone without any other tasks (Hence, the job title)
-They put you through Licensing to become an Insurance Agent, and they teach you all the important things you need to know for the test, and the things that are going to apply to your – more... job. It's stressful, but the Instuctor is helpful. After that, training is a more accurate portrayal of what your job is going to be. And the training is very good, but instructors' styles vary, and some agents don't feel prepared to take calls when they get to the floor.
-Management is positive and understanding
-Coworkers are generally nice
-GEICO tries very hard to prevent the job from feeling like a call center, but it still is. It's difficult to sit one place for 8 hours and wait for person after person to call in. People are generally upset, which is fair because no one wants to call any company unless there's a problem. The job itself is incredibly stressful
-The most enjoyable part of the job is how awesome the Instructors, Trainers, and Management are. They're really wonderful and want you to succeed. For business-minded people who want to work in insurance, there's a lot of room for growth. There's a reason why people stay at GEICO for years and years – less
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Productive and fun workplace
Auto Claims Examiner (Former Employee), Fredericksburg, VAMay 6, 2014
If you like customer service and helping people in stressful situations than this is the place for you. Great work atmosphere--fun and rewarding work.
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Demanding and rewarding
Claims Adjuster (Former Employee), Lakeland, FLMay 6, 2014
Pros: benefits
Cons: work load
If you like helping people and believe that absolute customer service is a priority then you may love this work place. Great benefits and comparable pay.
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What to expect if employed by GEICO
SALES REPRESENTATIVE (Current Employee), Macon, GAMay 6, 2014
Pros: excellent pay and benefits
Cons: stressful work enviroment; very stressful!
While GEICO is an amazing company to work for, I would not recommend this job to anyone who wants a life. The job requires you to work crazy hours and it is very stressful; the most stressful that I have experienced. The hardest part of my job is the customers we have to deal with on a regular basis. We are expected to take abuse from customers when – more... they say things that are obviously out of line. On the great side, the company does compensate one very well. The advancement within the company is amazing and easy. As long as you do your job and maintain goals you are guaranteed advancement. I experienced a promotion in within 6 months with a jump from 20,000/yr to 31,000 per year. So, if money is what you are seeking then go for it! \ – less
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Great Place to Work
Auto Damage Appraiser I (Current Employee), Harrisburg, PAMay 5, 2014
Pros: hours
Cons: n/a
Maintain your own schedule
Management is great to help you succeed
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Good company
Customer Service Representative (Current Employee), Tucson, AZMay 1, 2014
A lot of opportunities if you are willing to make the sacrifice.
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Of th ejob
Insurance Representative (Former Employee), Dallas, TXMay 1, 2014
ok job,it was fine. very systematic, if you don't have much going on outside of work its fine.
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was very disapointed
Geico Insurance Agent (Current Employee), Farmers Branch, TXApril 30, 2014
management is awful and no job security at all with this company advancement is very limited with the company and time management is not the best at all
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bad
Service Representative (Former Employee), Dallas, TXApril 23, 2014
Lots of broken promises. Lenghty interview process. Everything is to geico's benefit.
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Call Center Environment
Customer Service Representative (Former Employee), Macon, GAApril 23, 2014
Pros: great benefits, sit-down call center environment
Cons: timed bathroom breaks
A typical day at work would be in a call center environment. I would sit in a cubicle answering phones that related to billing questions. I learned about tone quality, being able to multi-task, and being efficient in a one call resolution. My Supervisor was amazing and supportive. If there was a time I didn't understand something or needed assistance – more... she was there to assist. My co-workers although we worked in individual settings we still worked as a team. The hardest part of the job for me was in the beginning which was my average handling time. Trying to cut my talking time down under 3 minutes over time I was able to achieve this goal. The most enjoyable part was the company really knew how to take care of their employees. – less
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15 minutes could save you hundreds on your car insurance.
Insurance Agent, Inbound Call Center (Former Employee), VAApril 23, 2014
Pros: great bonuses
Cons: attached to a phone all day
Very methodical routine attached to a phone for 8-10 hours a day. Learned how to smile over the phone and that people actually can tell if you are or aren't. Management is very typical of a office environment, very micro managed. Great team atmosphere between co-workers. Hardest part of the job was convincing someone to actually sign up especially when – more... you are saving them money. Eventually overcame that and it became the most enjoyable part of the day, handling all their objectives. – less
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GEICO
Sr. Programmer Analyst (Current Employee), Headquarters, WAApril 22, 2014
Cons: healthcare is low budget, and very expensive for the associate.
GEICO is a very family friendly organization. You work hard, but you may not be compensated by evaluation numbers. They have a formula for the numbers and it does not matter how hard you work, the numbers must match whatever management has deemed for budget sake.

The associates at GEICO are great folks. The hardest part of the job is the siloed departments – more... and getting everyone on the same page to work together. It seems each person has their own missions within the company. – less
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Has great job stability
Customer Service Insurance Agent (Current Employee), Woodbury, NYApril 22, 2014
GEICO has great benefits and bonuses. Everyone who works there is pleasant and willing to help. Always room for advancement.
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poor leadership qualities in management
Accident & Tow Dispatcher (Former Employee), Macon, GAApril 21, 2014
Pros: good benefits
Cons: hours & supervision
The work itself was very enjoyable, although not challenging enough but your schedule changed frequently without notice; you had to check it every day to be sure when you was scheduled to work.

Supervisors at the time were posting out to other positions and seemed to be uninterested in the new recruits coming in.
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Productive and Professional industry
INSURANCE AGENT (Current Employee), Buffalo, NYApril 21, 2014
Cons: being a cog in the machine
-A typical day at work consists of speaking to policy holders about concerns or needs regarding their auto policy. On the job there are many times when you have to think on your own to create a solution for the customers so they hang up the phone happy and still a customer. I provide peace of mind because they essentially paying for something that isn't – more... tangible. I enjoy my job however I’m looking for a job where i can be a leader.
-I interact with my co workers and a daily basis and many of which look to me for guidance. – less
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Good job security, great co-workers
Telephone Claims Representative (Former Employee), Lakeland, FLApril 16, 2014
Pros: great benefits
Cons: not competitive pay
Geico is a great company to work for. They promote only from within the company after a certain level, which is great for job security and advancement opportunities. Geico's Lakeland office left much to be desired, however. The pay was not competitive, but the benefits they offered with employment were. Another downside was the fact that all employees – more... are completely expendable in the Lakeland region, and they have no problem hiring someone else to take your place. However, I had a great supervisor, great manager, and my co-workers were so much fun. The job itself isn't always enjoyable, but the co-workers really make it worth the extra effort. – less

About GEICO

For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing – Read more