GENBAND Employee Reviews

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Senior Executive Assistant to CEO of Top Notch Company
Senior Executive Assistant to Chairman and CEO (Former Employee) –  New York, NYNovember 12, 2017
- Potential to work remotely or in one of offices around the world; however, the HQ (based in NYC) is where I spent most of my time supporting the CEO directly and Company at large
- My employment with the CEO of GENBAND was one that provided knowledge I would not receive with any degree. I deep dived into every aspect of my role in particular but also that of the Companies and the CEO's success.
-The CEO is TOP NOTCH, a wonderful person to work for and provides such an extraordinary level of knowledge to everyone.
The Executive Management team definitely get the job DONE. They are highly diligent and dedicated to their respective roles in the Company, support their CEO, highly intelligent and respectful
- TEAMWORK is key and GENBAND is one big team and successful at that. Very hard working employee base.
- I work very well under pressure so it is hard to see others reprimanded under pressure.
- The most enjoyable part of working at GENBAND would be the dynamic created over the time spent working together with the CEO and having the ability to stay connected with former co-workers as GENBAND is a portfolio company of One Equity Partners (the Private Equity arm of JPMorgan Chase.
Pros
Bonus & Benefits
Cons
Heavy hours
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Not a young man's job
Operations Analyst (Former Employee) –  Research Triangle Park, NCOctober 2, 2017
Work at GenBand wasn't tough but monotonous. The people there are mostly holdovers from the merger between NorTel and GenBand and they will constantly remind you of that. If you've got a mind for sales and internal relations then you're golden but be careful of coworkers used to getting their way if you're not ready for it.
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Bad company
Global Corporate Recruiter - Talent Acquisition (Former Employee) –  Frisco, TXSeptember 13, 2017
Would not suggest anyone work there
The life expectancy and tenure there is no more than 2 years. They go through staff so quickly with no remorse. Not a fan
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Great place to work if money is not your only motivator
AMEX and Expense Report Administrator (Current Employee) –  Plano, TXAugust 28, 2017
Excellent work life balance and benefits. Good company, great people to work with, but low pay and they don't give a raises. Pay is probably better for sales people.
Pros
Excellent work life balance
Cons
Low pay/no raises
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Good company, nice people
Intern - Tax Department (Former Employee) –  Frisco, TXJune 26, 2017
I was an intern at genband for two different departments and each was a good experience. I have nothing bad to say about anyone who works there. The Revenue recognition department and the tax department are both filled with very smart individuals.
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rewarding
Central Office Lab Upgrade Engineer (Former Employee) –  Research Triangle Park, NCJune 7, 2017
Kramden Institute, Durham, NC 2016 – Present
Volunteer Computer Technician
 Refurbish donated computers to be awarded to deserving, in-need students ( Lenovo, Dell, Hewlett-Packard)
 Install Windows and Linux operating systems from a network drive and update all necessary drivers
 Install OpenOffice.org application software
 Test and accurately document that all work is completed properly and is in working order
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Great company to work for!
IT (Current Employee) –  Morrisville, NCJune 4, 2017
Being the first real company that I've worked for, GENBAND has hit every nail on the head and set high expectations for the remainder of my career. Extremely happy with the company's vision and how well they treat their employees!
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Good place to work if I could have been hired, just contracted.
Contractor - MMC Group (Former Employee) –  Plano, TXApril 28, 2017
Good place to work great folks there, just didn't like night shifts which I worked exclusively. Would have loved to have been hired on permanently, but they would not.
Pros
Nice break areas
Cons
contracted on nights only.
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Company in transition
Vice President of Sales (Former Employee) –  Frisco, TXMarch 31, 2017
Seeking new, growth-oriented technologies/solutions. The company is certainly in transition as they shift from legacy to next-gen. The shift has not been easy.
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GenBand
Desktop/Technical Support (Former Employee) –  Plano, TXNovember 9, 2016
Genband has many talented employees that I had the pleasure of assisting during my tenure with the company. Great staff.
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Very productive Team management -
Senior Operations Specialist (Former Employee) –  Frisco, TXSeptember 29, 2016
Great team comradery. It was a great experience as far as the work culture is concerned.
1. Very efficient use of time and meeting management.
2. Effective meeting tools.
3. Management is very respectful of all employees whether they
are part of their department or not.
4. Good Benefits
5. Annual Community work day
Pros
Great work environment
Cons
Corporate too concernd with bottom line
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Tough place to work
Sales Manager (Current Employee) –  Plano, TXAugust 4, 2016
Management focused on making numbers, while making headcount cuts makes for difficult work environment. Consistent rumors of another lay-off.
Pros
none
Cons
24/7 emails
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Stable place to work
IT Site Prime (Former Employee) –  Billerica, MAAugust 3, 2016
Ok company, lots of remote communication to sites across the country. Generally middle aged and older culture. Not many young employees.
Pros
Not over managed
Cons
Medical benefits are very high deductible.
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good people ,
Richardson/ Plano CONTRACTOR (Current Employee) –  Plano, TXJuly 11, 2016
good people working at GENBAND, but the executive levels are a bit
lacking in knowledge of what they have and what they do.
Pros
great people working there
Cons
may be going in wrong direction, for future buisness
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Good coworkers but have no faith in upper management.
Customer Service (Former Employee) –  Research Triangle Park, NCJune 24, 2016
Good coworkers but have no faith in upper management. No long term vision. Required to work many hours to keep up with workload.
Pros
Compensation
Cons
Unstable
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IPV integration and test
Technical Customer Support Engineer (Former Employee) –  Plano, TXMarch 7, 2016
Trouble shooting IPV network systems .
Task could vary from day to day.
Often by yourself with very little management .
Finding direction in the middle of the night.
Pros
healthcare learning new tech.
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Slow and Steady wins the race
Senior Systems Engineer/Infrastructure (Current Employee) –  Plano, TXNovember 9, 2015
GENBAND has been around a while in the telecom industry, as it has weathered many a storm. Right now they are currently working on new virtualized/cloud communications solutions for media presentation to go along with their general switching software technologies they offer.
Pros
Good work/life balance
Cons
Uncertainty about the future
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Productive, fun. Worked with great team players
Inventory/Materials Specialist (Former Employee) –  Research Triangle Park, NCOctober 27, 2015
Genband is a great company. I learned alot from my immediate management team and was also able to utilize my personal work experiences.
Pros
Free lunches/breakfasts monthly
Cons
short term position
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Productive, busy, fun, enjoyable.
Change Management/Administrative Assistance (Former Employee) –  Research Triangle Park, NCSeptember 24, 2015
I enjoyed working at GENBAND, although it was unstable business. Management was fair. Vacation time, comp time, flex time provided. Opportunity to work at home if needed. The people are great to work with.
Pros
Flexible hours, pay
Cons
Unstable business
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Job paid well - combination of salary plus commission
Inside Sales Account Manager -Tier II (Former Employee) –  Frisco, TXFebruary 13, 2015
The company is heavy sales focused, but there are many times where that gets hindered due to break down in communications and different areas of the sales and operation teams not keeping each other informed.
GENBAND provided a good environment to work, and my direct supervisor seemed to really care about well being of her team.
Pros
compensations and direct supervisor
Cons
Communication and documentation
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Overall rating

3.7
Based on 44 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.9
Job Security/Advancement
2.9
Management
3.3
Culture
3.4