GENBAND Employee Reviews

Found 31 reviews matching the search
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Very productive Team management -
Senior Operations Specialist (Former Employee) –  Frisco, TXSeptember 29, 2016
Great team comradery. It was a great experience as far as the work culture is concerned.
1. Very efficient use of time and meeting management.
2. Effective meeting tools.
3. Management is very respectful of all employees whether they
are part of their department or not.
4. Good Benefits
5. Annual Community work day
Pros
Great work environment
Cons
Corporate too concernd with bottom line
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GenBand
Desktop/Technical Support (Former Employee) –  Plano, TXNovember 9, 2016
Genband has many talented employees that I had the pleasure of assisting during my tenure with the company. Great staff.
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Stable place to work
IT Site Prime (Former Employee) –  Billerica, MAAugust 3, 2016
Ok company, lots of remote communication to sites across the country. Generally middle aged and older culture. Not many young employees.
Pros
Not over managed
Cons
Medical benefits are very high deductible.
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good people ,
Richardson/ Plano CONTRACTOR (Current Employee) –  Plano, TXJuly 11, 2016
good people working at GENBAND, but the executive levels are a bit
lacking in knowledge of what they have and what they do.
Pros
great people working there
Cons
may be going in wrong direction, for future buisness
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Tough place to work
Sales Manager (Current Employee) –  Plano, TXAugust 4, 2016
Management focused on making numbers, while making headcount cuts makes for difficult work environment. Consistent rumors of another lay-off.
Pros
none
Cons
24/7 emails
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Good coworkers but have no faith in upper management.
Customer Service (Former Employee) –  Research Triangle Park, NCJune 24, 2016
Good coworkers but have no faith in upper management. No long term vision. Required to work many hours to keep up with workload.
Pros
Compensation
Cons
Unstable
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IPV integration and test
Technical Customer Support Engineer (Former Employee) –  Plano, TXMarch 7, 2016
Trouble shooting IPV network systems .
Task could vary from day to day.
Often by yourself with very little management .
Finding direction in the middle of the night.
Pros
healthcare learning new tech.
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Slow and Steady wins the race
Senior Systems Engineer/Infrastructure (Current Employee) –  Plano, TXNovember 9, 2015
GENBAND has been around a while in the telecom industry, as it has weathered many a storm. Right now they are currently working on new virtualized/cloud communications solutions for media presentation to go along with their general switching software technologies they offer.
Pros
Good work/life balance
Cons
Uncertainty about the future
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Productive, busy, fun, enjoyable.
Change Management/Administrative Assistance (Former Employee) –  Research Triangle Park, NCSeptember 24, 2015
I enjoyed working at GENBAND, although it was unstable business. Management was fair. Vacation time, comp time, flex time provided. Opportunity to work at home if needed. The people are great to work with.
Pros
Flexible hours, pay
Cons
Unstable business
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Productive, fun. Worked with great team players
Inventory/Materials Specialist (Former Employee) –  Research Triangle Park, NCOctober 27, 2015
Genband is a great company. I learned alot from my immediate management team and was also able to utilize my personal work experiences.
Pros
Free lunches/breakfasts monthly
Cons
short term position
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Job paid well - combination of salary plus commission
Inside Sales Account Manager -Tier II (Former Employee) –  Frisco, TXFebruary 13, 2015
The company is heavy sales focused, but there are many times where that gets hindered due to break down in communications and different areas of the sales and operation teams not keeping each other informed.
GENBAND provided a good environment to work, and my direct supervisor seemed to really care about well being of her team.
Pros
compensations and direct supervisor
Cons
Communication and documentation
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The ultimate joke
GBer (Current Employee) –  DallasNovember 16, 2012
Execs extremely self-centered and egotistical. They preach they care about employees but their actions are contradictory. The whole executive team seems to live in Stepford.

The legacy GB people are far from business-savvy. Lip-service focus on proper process integration after acquisitions taxes employees.

Layoffs do 2 things for GB - they improve their margin and they help fund lavish trips to far-away places for executives who don't deserve them.

Simple piece of advice - don't go anywhere near this company. You've been forewarned.
Pros
salaries
Cons
transparent leadership, sinking business, an ongoing layoff machine
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Multimedia Development Billerica, MA
employee (Current Employee) –  Billerica, MAMarch 19, 2013
The R&D team in Billerica is hiring a lot. There is an on-site recruiter who moves quickly and provides solid information about the company and the job. Not just a paper pusher - but someone who knows technology. Interview process is streamlined and you get feedback. The Billerica group is set apart from the legacy business and focuses on Session Border Controllers and media gateways - the product line has strong growth! Looks like a great company!
Pros
sip/ims - growth market - solid engineering team
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Great employees and workplace
Senior Engineer - Product Introduction and Support (Former Employee) –  Research Triangle Park, NCApril 30, 2012
I worked for Genband for 1-year and enjoyed the experience.
The most enjoyable part of the job was working with so many great people.
The hardest part of the job was the continuous downsizing of employee numbers and job uncertainty. This resulted in poor employee morale.
Pros
good work environment, set my own work schedule and pace.
Cons
continuous work force assessments, employee layoffs
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Wonderful Experience
Network Engineer/Emergency Response Engineer (Former Employee) –  Research Triangle Park, NCFebruary 11, 2015
Genband is a wonderful company to work for. Management empowered you to do you job and was there whenever needed. The company provided excellent training and assistance whenever needed. If anyone is lucky enough to work for this company be thankful.
Pros
Great work environment
Cons
Assignment was not permanent
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Great working level people and flexible work environment
Sales Engineer - TDM, VoIP, & All GENBAND Products (Former Employee) –  Research Triangle Park, NCJune 6, 2012
I liked the people I worked with and the customers, but the work load was becoming too much at 70 hours per week, working on vacation and constant change to processes and products to learn as well.
Pros
can work from home and work when you want
Cons
worked 70 hours per week with little time for vacation
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Short-Sighted Management
Software (Former Employee) –  OttawaJanuary 15, 2013
Genband consists of short-sighted and incapable management and owners. They layoff the technical employees with the highest paid to cut cost and thereby losing all the top talents. Whoever left are under extreme stress of being laid-off in the next round.
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Work was challenging and rewarding.
Oracle Database Administrator (Former Employee) –  Plano, TXSeptember 11, 2013
I was tasked with acquiring over 40 client databases into data center. The staff including the applications DBA were very supportive and I was allowed to work as many hours as necessary to satisfy milestones.
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New challenges in day to day life, fun place to work
Senior Designer (Current Employee) –  Billerica, MASeptember 7, 2014
Co-workers are great
New challenges in day to day life
help is always close to overcome a problem.
Pros
Good people, good work life balance
Cons
Hard to switch between roles, no option to work on different technologies
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Toxic Work Enviornment
Account Executive (Former Employee) –  Plano, TXAugust 13, 2012
Genband is a company with talented employees that are plagued with constant concern regarding the next layoff. The turnover rate in customer facing sales and other positions is extremely high with most sales team members being in their positions 3 years or less. The company is built on mergers and acquisitions of companies with revenue streams or potential followed by large layoffs (Nortel CVAS, Nextpoint and Aztek are recent examples). The technology acquired in these acquisitions is 90% wireline and legacy systems that service providers are migrating AWAY from. In the backdrop of all of this drama, upper management is spending on lavish offsite meetings that, at least in the past, included family members while employees suffer through austerity programs. If you are working for this company, use the opportunity to find employment elsewhere before being affected by their next layoff.
Pros
great co-workers and customer
Cons
constant concern that your job will soon end
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Overall rating

3.6
Based on 32 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.9
Job Security/Advancement
2.6
Management
3.0
Culture
3.2