GeneDx Employee Reviews

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Great clinical team hampered by a disorganized sales team
Regional Sales Assistant (Former Employee) –  Gaithersburg, MDNovember 29, 2017
The caliber of team members is phenomenal who provide valuable experience and have a high standard of work ethic. The management is lacking in direction and understanding what the company needs to stay competitive. Benefits and salaries are below the work standard employees provide
Pros
Laboratory director is brillant
Cons
Sales directors do not know how much the employees do for the company and for the client/patients, no performance reveiws and no pay increases
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Believe in their Rare Disease Mission
Administrative Assistant (Former Employee) –  Gaithersburg, MDNovember 25, 2017
Company is committed to their mission as a diagnostic lab but not to their administrative staff. The administrative staffers (admin support, financials, records mgmt, etc) are being let go.
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Good for the Goose only. Would NOT reccommend!!
Help Desk Support and Clerical (Former Employee) –  Gaithersburg, MDNovember 17, 2017
I had the misfortune of working at this place and for the entire 1yr + I was vastly underpaid compared to market value. My specific department was mismanaged. In fact the manager had no previous experience in management and showed overt favoritism to family members and friends even going so far as to say it out loud! However this was not Standard Practice for the company as a whole. But it did cost me an opportunity to move up within the company as my relationship or lack thereof with said manager was ultimately the deciding factor in not being able to ascend. Also because the company is routinely bought out by larger companies health and l;life insurance benefits are constantly influx, as well as 401k options.
Pros
Slow paced relaxed environment
Cons
Department favoritism, low pay, unstable benefits
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Fun place to work, bad compensation
Genetic Counseling Assistant (Former Employee) –  Gaithersburg, MDJune 12, 2017
- Good people, made life-long friendships
- Definitely has a strong GeneDx culture that people enjoy
- Low compensation (can find a comparable job at another company making more)
- flexible hours
Pros
fun work culture, good people, lots of free food, flexible hours
Cons
Low compensation
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Lab Technician
Molecular genetics technician (Former Employee) –  Gaithersburg, MDFebruary 9, 2017
GeneDx is an awesome company if you need genetic testing for a rare disorder. You can trust as a patient that your samples will be handled with care and you will get results quickly but as an employee, this place is not ideal. If you manage to take an extra five minutes for lunch someone will notice and talk to you about it. In fact it will probably be a talking point during the monthly meeting for the entire lab. They aren't very understanding when it comes to having a life i.e. responsibilities and obligations outside of work. The pay is terrible and there really isn't a ladder to climb. The only real perk to working here was that the health insurance was free but that also came to an end. In my opinion the two most important things any company can offer is an investment in your growth as a professional and growth opportunities within the company....GeneDx offers neither of those. I would steer clear of this place. There are plenty of reputable labs to work at in this area, you don't have to settle for this place riddled with favoritism, poor pay and no potential.
Pros
some benefits (health insurance is cheap)
Cons
short breaks, unknowledgeable management, very limited PTO
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Laboratory Sciences
DNA Technologist (Former Employee) –  Gaithersburg, MDAugust 8, 2016
Great place to start learning lab skills. Lots of technology to get hands on, if you are on the right team. Starting pay is quite dismal but benefits are not bad. They try to have a lot of 'employee appreciation' type of celebrations/events.
Pros
Advancement to new team after 1 or 2 years
Cons
Constant changes
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Good Company, great mission
Laboratory Supervisor (Current Employee) –  MarylandJune 9, 2016
A very good place to work, people are nice. Work stability is there but pay is less with long hours. Good management, everyone works hard but we like what we do.
Pros
Stability
Cons
less pay
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Good company Bad Management
Records Management Clerk (Former Employee) –  Gaithersburg, MDMarch 10, 2016
This company has great potential to break boundaries in it's new and unique field, however those qualities are obscured by the inside management who when faced with change just blindly chose whatever is more cost effective instead of actually taking the time and effort to see what the problem is.
Pros
Great benefits
Cons
Bad Management
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Stay clear if you can
Technologist I (Current Employee) –  Gaithersburg, MDMarch 3, 2016
In my interview, they made the place sound amazing. Little did I know, they lie through their teeth just so they can hire enough people to get the work done. I'd say a good 85% of the people I work with hate this company. Management is obsessed with hierarchy, if you try to go to HR with questions (even if it has nothing to do with management) they get upset that you did talk with a director or supervisor first. New policy is that the facility is open almost 24/7. Which means inclement weather doesn't matter, even if higher ups decide to close the facility! Facility gets closed = can't work even if you could = forced (seriously, forced) to use whatever PTO you have, can't decide to just not have those hours. Pay is horrible, they are trying to make it better but failing so far. For the amount of work that is expected of you, they pay should be much higher. This company has no regard for their employees which is why they have such a high turn around for employees. I've heard of multiple mass quits throughout the years. Please don't be talked into thinking this place is worth your time.
Pros
Good experience
Cons
Everything else
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GeneDx is an aquired taste
CytoGenomic Specialist (Current Employee) –  Gaithersburg, MDFebruary 18, 2016
I worked for GeneDx for five years and my department downsized and I was laid off. Bitter sweet, but this was totally unexpected.
Pros
Benefits
Cons
stability
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Na
DNA Tech (Current Employee) –  Gaithersburg, MDFebruary 15, 2016
This place is a decent starter job for someone fresh out of school. The work is very monotonous and does not offer variety.
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Professional environment with a family feel.
DNA Extraction Technologist (Former Employee) –  Gaithersburg, MDFebruary 7, 2016
GeneDx is a very unique work environment with everyone working together for the good of individuals possibly needing genetic counseling. Attention to detail is paramount.
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mcdonalds pay for a ridiculous workload
Molecular Genetics Lead Technician II (Current Employee) –  Gaithersburg, MDDecember 7, 2015
This is probably the worst job i have ever had pre and post college. Unfortunately, there are no positives from this job just hot air and deception.
Pros
Nice lunchroom
Cons
pay, management, and coworkers
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stable place to work
Senior Quality Systems Coordinator (Former Employee) –  Gaithersburg, MDFebruary 19, 2015
I enjoyed working at GeneDx. So many brilliant persons working for the company. Health insurance could be better but they really have good benefits compared to other companies.
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Casual atmosphere
Data Review Specialist (Current Employee) –  Gaithersburg, MDNovember 2, 2014
Coworkers are usually friendly and willing to help in both a professional and personal capacity.
Pros
Dogs are welcome, easy going coworkers
Cons
Job heirarchy
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Horrible
Administrative Assistant I/ Scanner (Current Employee) –  Gaithersburg, MDSeptember 24, 2014
This company has no growth. Its all about degrees. The management has no support for their employees. I have nothing good to say about this company
Cons
Management is horrible.. Bad pay
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the best place to work
Business Analyst (Former Employee) –  Gaithersburg, MDJune 24, 2014
job security is great
management are good with you
free breakfast Friday
free lunchs
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Management is inexperienced
Neurology Product Specialist (Current Employee) –  Gaithersburg, MDMarch 31, 2014
Would not recommend! No 401K, takes 5 weeks to get reimbursed for an expense report.
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Lots you can learn, little you can advance
Technologist (Current Employee) –  Gaithersburg, MDAugust 18, 2013
GeneDx is a good place for people new to clinical genetics to learn a lot. Unfortunately, that's all this company offers. There is very little in terms of compensation, and even less in terms of potential advancement.
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Overall rating

2.7
Based on 20 reviews
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2.8Work/Life Balance
2.5Compensation/Benefits
2.1Job Security/Advancement
2.1Management
2.7Culture

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