General Dynamics - IT Employer Reviews

There are lots of knowledeable coworkers and various projects that allow one to learn many different things if one is allowed to transfer between the projects.

Upper Management is terrible. You cannot expect a long term career at JBLM due to if the work is not there the Management surely will also be missing. A very stressful and uneventful 8 years I have put up with.... it's only a paycheck, you are not allowed to take any pride in the company or your work.

I've been employed there for three and half years. I've been able to pay my bills.

It is a call center you speak to people for eight hours.

They got the hierchy thing down. I have learned to much as I promoted up. The managers that I had are great and fair. Great co-workers; really brilliant and smart folks.

Big company that allows for a good benefits package and training.

Eerily similar to Office Space. "And here's something else, Bob: I have eight different bosses right now." Replace 8 with 5 and you get the picture.

Working environment is pleasant and up lifting. I look forward to engage with new challenges everyday.

First company I worked that was will to pay their employees what they were worth.

Great company. Great support taking DAWIA classes. I have learned so much.

GDIT is a large division of General Dynamics that bids for US government contracts to conduct information technology tasks for classified government programs.
-There is no shortage of work with GDIT, opportunities abound. A typical work day on a government contract would include checking system logs, assisting government and military personnel, and – more... troubleshooting downed computer equipment.
-I learned a great deal about politics, information systems, and military leadership's expectations and negative opinion of government contractors.
-Management in my division was great at first. Many of the individuals leading my team wanted to get us trained and put out on jobs. However, over time, senior leadership brought in new people and I felt that the new direction was a ploy for the company to maximize profits at the expense of morale and good people.
-Some teams in GDIT were very close, however, I was constantly traveling to new locations and was always a temp that had a departure date and tickets to another location. I did experience camaraderie in Belgium, however, that was short lived because my VISA expired and I had to return to the US.
-The hardest part of working with the field service division in GDIT is having to travel 90% of the year.
-I enjoyed traveling Europe. That was a great experience I will always cherish. – less

Getting parts and tools ready for the job,I learned how to keep busy,Good peoples,getting ready for the fleet,completing the job

A typical day at work consisted of answering calss for 1-800-MEDICARE. Providing callers with information about their claims, MEDICARE eligibility, services that are covered under MEDICARE.

Team Environment
regular hours
time to work on goals
stress level is moderate to low

Great place to work, helpful people, relaxed yet productive atmosphere.

I started as a help desk I and then I was promoted to Outreach Training and Communication and I'm off the phones more and I'm updating our webpages with changes, adds, and deletions. I get an hour for lunch to workout and my manager is great.

Each day you never know what is in store for you. You definitely learn a lot.

Good company with great benefits! The only thing is that they pay you pretty low for your experience and credentials

GDIT is a good place to work. A typical day was showing up, developing software, going to lunch, then developing software some more.

Great company overall. Work with them in Afghanistan. Co-workers are great, the team here couldn't be anymore knowledgeable on network administration and design.

Great company to work for, and to gain experience from. Employee incentives received on regular occasions.

Daily tasks can differ in the SNOC since the tasks are split between the Security Operations Center side of the house or on the Network Operations Center side.

Daily duties:
SOC duties include monitoring and reporting on security incidents that appear in the different console tools such as ArcSight, ePO, or incidents being reported by service desk, – more... field agents, and the USCIS command center. Triage on systems can be done via the ePO console. Should an infected machine be found, or other security event needing personnel on the group, tasking will be sent to the regional managers to then be forwarded to local teams to deal with the infection vectiors, PII spills, or any other security breaches.

NOC duties are to monitor the network using Netcool and NetVoyant tools. If outages occur, I am responsible to make sure the appropriate personnel are contacted to take care of the outages. I also assist the team if Cisco switch port activations are required by Desktop Service Managers out in the field offices when computers need to have network access.

I have learned a lot more about how networks function and how there are different tiers of switches in a network. By utilizing a higher level switch, one can pinpoint where devices are on a network by working your way down the switching levels. I have also learned about all the different sorts of devices in a network such as a riverbed for example and how a riverbed learns what sort of data is being sent through it, and then learns how to send that data faster. I have also learned basic to intermediate internal commands on how to operate Cisco switches in an enterprise environment.

With security incidents, I have learned how to look at a situation and identify the cause of the incident and figure out what steps are needing to be done to start remediation on the issue.

Management is generally willing to listen to you if you bring them a problem. This has varied during my time at General Dynamics since I had several changes in management but having a manager that makes you feel like you are doing a good job and are a valuable member of the team, is a wonderful thing indeed.

The co-workers I have are fun to work with. All are willing to assist if one were to ask their help.

The hardest part of the job would be to learn all different processes and checklists that were put in place with all the different issues that the SNOC deals with on a daily basis.

The most enjoyable part of the job is the feeling of accomplishment after a rather tough case is finished whether it is on the network or security side. – less