General Dynamics Information Technology

General Dynamics Information Technology Employee Reviews

Found 788 reviews matching the search
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fabulous company to work for!!!!
Patient Safety Program Manager (Former Employee) –  Needham, MAFebruary 9, 2016
However, when you work for a company as a contractor at an MTF it is very difficult. The MTF treats you very different and makes you feel as if you are less than part of a team. The often say "you are just a contractor" and make you feel as such without any respect.
Was this review helpful?YesNo
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Feels like you are still in high school
N/A (Current Employee) –  Corbin, KYFebruary 7, 2016
Everything is scored, you are scored on quality, adherence to schedule, like breaks, lunch etc. If you are on a call when it is time for break or lunch it counts against your productivity for the day.
Attendance does not count for much of your scorecard, CSR's who are absent alot can still get a better shift than CSR's who always show up. Quality scores calls incorrectly, you have to appeal for your points and then they may or may not put them back on your scorecard. They hire new people and give them good schedules while they move the regular full time employees to not so good schedules.
They give "acting" promotions to just about anyone willing to take them and then demote them back down after the busy season ends.
The building is always too warm.
Pros
Decent pay and health insurance
Cons
Very little opportunity for advancement and no permanent shifts
Was this review helpful?YesNo
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Unethical environment
Subject Matter Expert (Current Employee) –  Silver Spring, MDFebruary 5, 2016
GDIT leadership knowingly allows or turns their head to unethical behavior within their contracts. They have horrible benefits that actually managed to get worse this year. Not a family company at all. If you want to work for a place that cares only about the dollar, over works you, under pays you and approves for you to work outside the scope of your contract- this place is for you.
Was this review helpful?YesNo
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Friendly Enviornment
CSR (Current Employee) –  Corbin, KYFebruary 5, 2016
The trainers and supervisors were extremely helpful and friendly, when you finish training they make sure you have a full understanding of your job and duties.
Was this review helpful?YesNo
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great place
Mechanical Technician (Current Employee) –  Panama City Naval Coastal Systems Center, FLFebruary 3, 2016
great work place friendly co-workers good hours great location lots of travel good managers no hard work all around nice place to work
Was this review helpful?YesNo
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
assisting
CSR (Former Employee) –  Hattiesburg, MSJanuary 29, 2016
By working at general dynamics I learned that everyone needs affordable health care. The hardest part of the job is getting to the end of the health insurance app and the amount of the insurance is not affordable
Pros
awards
Cons
short breaks
Was this review helpful?YesNo
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Company
Senior Welding Instructor (Former Employee) –  Fort Lee, VAJanuary 28, 2016
Very great company to work for. It all depends on your job you may find yourself travelling a lot. Very complex and versatile company that offers room for growth.
Was this review helpful?YesNo
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great!
CSR - Customer Service Representative (Former Employee) –  London, KYJanuary 27, 2016
The work was not hard! and it was productive work as well! The overall environment was great and so were the supervisors! They were always on top of their game!
Was this review helpful?YesNo
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good for job security poor management
Help Desk Technician (Former Employee) –  West Des Moines, IAJanuary 25, 2016
I worked at GDIT as a transition employee from a smaller company that GDIT bought. The benefits of GDIT were not comparable to other companies. I went from a PPO with a low co-pay to high deductible plan with an HSA. Vacation was always blacked out after GDIT took over, the accruement of vacation was lowered when GDIT took over. The management was a very poor class of people. They played favoritism and still promoted people based on "seniority" instead of proven skills and knowledge. Even though vacation was always blacked out, certain people would always be able to take vacation whenever they wanted.

When my mother died they only gave me 3 days of bereavement time and management threatened to let me go if I attended my mothers funeral. Luckily I was able to accommodate GDIT in the planning of my mothers unexpected death. They promoted a person who cussed at customer on the phone instead of firing or reprimanding them. They would give special project, to people that were rude all the time instead of rewarding people that excelled at customer service standards.

The position itself was fairly easy. The people I worked with were great, the pay was excellent and you got 2 15 minute breaks with a 30 minute lunch but there was a lot of mandatory overtime but only certain people had to do it again favoritism. Just don't expect to get a promotion or the chance to move to non customer service position very quickly, don't expect to have emergencies, don't expect to be sick, don't expect inclement weather. Do not expect the latest and greatest in technology even though they are
  more... supposed to be leading technology company, its a very old school culture that just doesn't work with modern times.  less
Pros
Excellent pay, great co-workers, great training.
Cons
Poor management, poor life work balance, mediocre benefits, horrendous bereavement, old school culture
Was this review helpful?Yes1No
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive Place to work
Site Technical Lead/Systems administrator (Current Employee) –  New York, NYJanuary 23, 2016
The certifcation reimbursements were great. They allowed you to work with your team and solve issues at the lowest level
Pros
30 minute lunch breaks
Cons
certifcation reimbursements
Was this review helpful?YesNo
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
learning about health
Customer Service Representative (Former Employee) –  Lynn Haven, FLJanuary 23, 2016
I liked learning new things about health insurance and helping people get a tax credit if they were aloud to. signing people up was easy we was not aloud to give out any info to other people which was really good.
Was this review helpful?YesNo
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
very strict rules
customer service (Former Employee) –  Bogalusa, LAJanuary 23, 2016
You have good listening skills and understand what important health plan consumer want. have to follow by very strict guidelines.
Pros
free snacks and drinks water, sodas
Cons
very short lunches and breaks
Was this review helpful?YesNo
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
the medical benefits and learn and enhancing my customer serivce skills
Customer Service Representative (Current Employee) –  Chester, VAJanuary 21, 2016
Utilize an in house software to enter patient information in the computer for insurance applications. Answer the telephone and effectively communicate with patients and other insurance agency.
Pros
working with a different software to help consumers and the benefits
Cons
The company don't care enough about the CSR
Was this review helpful?Yes1No2
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place of employment
customer service representative (Former Employee) –  3020 Hwy 301 Riverview, FL 33578January 21, 2016
Loved going in to work. Very structured company everything is uniform when it come to getting the job done. The supervision was and management staff was always eager to help..
Pros
Computer network and Physical security
Was this review helpful?Yes1No
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good place to work, pay is good.
Volunteer farm work (Current Employee) –  Winchester, KYJanuary 21, 2016
i've worked at General Dynamics for quite awhile, it's an easy job, but can be very frustrating at times, it's not for everyone.
Was this review helpful?Yes2No
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Learn more about Big Data
Senior Principle Software Engineer / Analyst (Current Employee) –  Chantilly, VAJanuary 19, 2016
I have been able to expose to new technologies such as Cloud Computing. The most recent project allows me to explode into Big Data opportunities.
Was this review helpful?YesNo
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Get for scheduling
CSR (Former Employee) –  London, KYJanuary 18, 2016
working in a call center is not for everyone. However working for General Dynamics is not as bad as some call centers. Their management and employees are a pleasure to work with and for. The hardest past of your job is doing your job correctly and dealing with some callers. The most enjoyable part of your job is being able to pick your schedule and getting the time off that you have took off for.
Was this review helpful?Yes3No
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
n/a
Consumer Support Specialist (Former Employee) –  Winchester, KYJanuary 14, 2016
Okay I don't even care enough about GDIT to even bother giving them a proper review. Terrible place to work, you are treated like you are a dog and some managers use fear tactics instead of actually being managers and helping you improve the quality of your work. I would avoid this place.
Was this review helpful?Yes4No
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not a family oriented work place for single parents
Customer Service Representative (Current Employee) –  Lynn Haven, FLJanuary 13, 2016
Child care
After school care
and
Transportation are a few of the issues that reside at this particular work place . if you can work around that and stay healthy and fit then this place may be a good fit for you.
Pros
Pay better than most
Cons
short breaks and lunches, not single parent friendly
Was this review helpful?Yes4No
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent Work place
Tech Branch Manager (Current Employee) –  Fort Campbell, KYJanuary 9, 2016
I love working with soldiers and Training soldiers for War. We are saving live of soldiers and learning different things on a daily basis.
Pros
Training soldier
Cons
No Promotion window
Was this review helpful?Yes1No1

Overall rating

3.8
Based on 822 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Culture