This was a position that I had never performed in my work experience. It was a call center, which I didn't know if I would actually like it or not, however, I didn't enjoy the actual culture of this workplace because to me it wasn't about how well you did the job that you were hired to do, which was take calls and assist the many people around the country seeking healthcare through the Affordable Care Act, it was more like you really were pretty invisible unless you brown-nosed with the managers and supervisors. However, it gave me great pleasure to help people to the best of my ability and to make sure that they were satisfied with the Insurance that they ended up with.
On-the-job training, Healthcare
Answering the phones at the same time as this training