For Exel, the goal is to excel at supply chain management. The company arranges for its customers' freight to be hauled in truckload and less-than-truckload (LTL) quantities; in addition, it oversees intermodal freight transportation, involving the use of both trucks and trains. Exel provides services such as international freight forwarding, warehousing, supply chain analysis and management, in-plant services, assembly and packaging, and transportation management. It is part of the Supply Chain business unit of DHL, the global express delivery and logistics giant. DHL itself is a subsidiary of Germany's Deutsche Post. Exel has about 440 sites in the US and Canada, totaling 86 million sq. ft. of warehousing.
Exel serves customers in the automotive, chemical, consumer, energy, industrial, life sciences, retail, and technology sectors. Some better known customers include ABB, Agilent Technologies, Chrysler, and Diageo. Through its Power Packaging operations, Exel provides manufacturing services -- food and beverage companies provide their recipes and raw materials, and Exel utilizes its own facilities, equipment, and people to make the products. Exel's Assembly & Packaging division selects the right casing for the products. Another division, Exel Direct, delivers large items such as appliances and furniture for clients such as home goods retailer Crate & Barrel.
The company landed Bristol-Myers Squibb as a new client in 2011. The pharmaceutical giant chose Exel as its third-party logistics provider across the US. As part of the deal, Exel bought the company's existing distribution center in Indiana and will will open and manage a second one in Pennsylvania. In 2010 Exel became the reverse logistics provider for Energizer's personal care division and signed on to handle warehousing and fulfillment services for e-tailer ThinkGeek.
Sister company DHL Supply Chain operates in Mexico and South America, from 70 facilities totaling 13 million sq. ft. The two companies teamed up in 2011 to build a 250,000-sq.-ft. distribution center in Laredo, Texas to serve as a hub along the US/Mexico border that will offer managed transportation services, a large trailer yard, warehousing, cross-docking, US and Mexico customs and brokerage, drayage, and a bilingual information technology platform to track inventory and facilitate customs paperwork. – less